Help Desk Technician Jobs in Harrisburg, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Etters, PA (8 miles from Harrisburg, PA)
- 10 days ago
- Etters, PA (8 miles from Harrisburg, PA)
- 10 days ago
Essential Job Functions Troubleshoot problems relating to computer equipment operating system software, application software, and hardware Maintain hardware and software inventory for responsible facilities...
Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt,...
Technical Support Specialist I
- Elizabethtown, PA (16 miles from Harrisburg, PA)
- 16 days ago
- Elizabethtown, PA (16 miles from Harrisburg, PA)
- 16 days ago
Minimum Qualifications High school diploma or equivalent and one (1) year of information technology support experience Direct experience supporting Microsoft client operating systems and applications...
- Marietta, PA (20 miles from Harrisburg, PA)
- 18 days ago
- Marietta, PA (20 miles from Harrisburg, PA)
- 18 days ago
About the Role Donegal Insurance Group has an opening for a Help Desk Analyst at our corporate office located in Marietta, PA (Lancaster County). Preferred candidates will reside in areas...
MES Opcenter/Camstar Technical Support Engineer - Remote
- Harrisburg, PA
- 23 days ago
- Harrisburg, PA
- 23 days ago
Required Technical Skills** - Camstar/Opcenter, MES, Cloud platform,.NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services...
Remote WorkThe Help Desk Analyst is knowledgeable on the usage and support of the products that run on the Windows operating system....
Product Support Engineer Job Details C0001225248P
- York, PA (16 miles from Harrisburg, PA)
- 24 days ago
- York, PA (16 miles from Harrisburg, PA)
- 24 days ago
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future....
Principal System Support Specialist
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 24 days ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 24 days ago
Setup LPARs, load and test operating system and application upgrades and patches in development, QA and Production environments....
- Grantville, PA (15 miles from Harrisburg, PA)
- 25 days ago
- Grantville, PA (15 miles from Harrisburg, PA)
- 25 days ago
of software applications (desktop, client-server, browser-based, etc.); Experience in operating systems, software tools and project management methodologies required....
One of our Client is looking for the position Help Desk based on following skills: Remote Position OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support...
Technical Support Engineer - Flink (Remote, West)
- Harrisburg, PA
- 30+ days ago
- Harrisburg, PA
- 30+ days ago
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -...
Remote WorkPosition Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily...
Demographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Harrisburg, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »