Help Desk Technician Jobs in Harrisburg, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Webcam interview *** Long term contract ***Onsite*** Job Description: Description of Duties Inventory and organize IT equipment Unbox and prepare desktops, laptops, monitors, and accessories Apply...
In PersonPUC: TAS1 A4 SC2 LT (IT Support/ Help desk Analys
- Judge Group, Inc.
- Harrisburg, PA
- 10 hours ago
- Harrisburg, PA
- 10 hours ago
related support- 2 years Ability to communicate effectively orally and in writing Ability to collaborate with peers, between teams, and stakeholders Experience with Microsoft server and workstation operating...
HybridIT Security and Help Desk Support Specialist
- Solomons International
- Harrisburg, PA
- 20 hours ago
- Harrisburg, PA
- 20 hours ago
IT Security and Help Desk Support Specialist: The Direct Client is seeking an experienced IT Contractor with a minimum of 2 years experience performing technical work in information technology security...
In PersonWe are seeking an experienced Desktop Support for a cross-team position fulfilling critical duties within our Security and Helpdesk teams. This role balances everyday technical support with active...
In PersonIT Security Help Desk Analyst - Hybrid(2days/Week) - Long Term Contract - Harrisburg, PA - B4161B
- Technovision, Inc.
- Harrisburg, PA
- 20 hours ago
- Harrisburg, PA
- 20 hours ago
SKILL MATRIX: - Experience in information security related support - Required - Experience in helpdesk related support - Required - Experience with Microsoft server and workstation operating systems...
HybridIT Help Desk & Security Analyst - Local candidates only
- Fourans
- Harrisburg, PA
- 20 hours ago
- Harrisburg, PA
- 20 hours ago
The PA PUC is seeking an experienced IT Contractor with a minimum of 2 years experience performing technical work in information technology security and support fields. This is a cross-team...
In PersonSalesforce (Business Systems) Support Specialist
- West Shore Home Recruiting
- Harrisburg, PA
- 1 day ago
- Harrisburg, PA
- 1 day ago
Business Systems Support Specialist Location: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are West Shore Home is a technology-driven and industry-leading...
In Person- Demant A/S
- York, PA (16 miles from Harrisburg, PA)
- 1 day ago
- York, PA (16 miles from Harrisburg, PA)
- 1 day ago
Scope Reporting to the IT Manager, the Help Desk Associate provides front-line technical support and IT services to end users, on-site at our head office location, and remotely throughout Canada....
In Person- TalentBurst
- Middletown, PA (9 miles from Harrisburg, PA)
- 3 days ago
- Middletown, PA (9 miles from Harrisburg, PA)
- 3 days ago
Desktop Technician Location: Middletown, PA 17057 Duration: 4+ Months Contract (Extension highly possible) Opportunity: Onsite Description of Duties: •Inventory and organize IT equipment...
In Person- D&H Distributing Co
- Middletown, PA (9 miles from Harrisburg, PA)
- 4 days ago
- Middletown, PA (9 miles from Harrisburg, PA)
- 4 days ago
systems, applications, peripherals, and connectivity issues Provide basic network printing and barcode scanner support critical to warehouse workflows Maintain accurate asset inventory and ensure proper...
RemoteDesktop Support Technician - Dauphin County, PA
- Strategic Technology Institute Inc
- Dauphin, PA (10 miles from Harrisburg, PA)
- 4 days ago
- Dauphin, PA (10 miles from Harrisburg, PA)
- 4 days ago
Duties Inventory and organize IT equipment Unbox and prepare desktops, laptops, monitors, and accessories Apply Windows 11 OS image using SCCM and Intune Install software in Windows 11 environment...
In PersonWe have openings for Help Desk Technician for one of our client at Harrisburg PA Job Description Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting...
In Person- Cumberland County, PA
- Carlisle, PA (16 miles from Harrisburg, PA)
- 6 days ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 6 days ago
Department: IMTO Sub-Department: Service Desk & Desktop Support Location: Main Courthouse- East Wing Address: 1 Courthouse Sq, Carlisle, PA 17013 Pay Grade: 110 Salary: $52,708.50 - $65,812.50...
In PersonSenior Technical Support Engineer - BMH Job Details C0001225248P
- Metso Outotec
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
Our world depends on rocks, minerals, metals and other raw materials - the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable...
In PersonIT Support Technician - Windows 11 Deployment & Asset Management - Local Candidates only
- Fourans
- Middletown, PA (9 miles from Harrisburg, PA)
- 6 days ago
- Middletown, PA (9 miles from Harrisburg, PA)
- 6 days ago
Duties Inventory and organize IT equipment Unbox and prepare desktops, laptops, monitors, and accessories Apply Windows 11 OS image using SCCM and Intune Install software in Windows 11 environment...
In PersonDemographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Harrisburg, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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