Help Desk Technician Jobs in Pennsylvania
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
PUC: TAS1 A4 SC2 LT (IT Support/ Help desk Analys
- Judge Group, Inc.
- Harrisburg, PA
- 6 hours ago
- Harrisburg, PA
- 6 hours ago
related support- 2 years Ability to communicate effectively orally and in writing Ability to collaborate with peers, between teams, and stakeholders Experience with Microsoft server and workstation operating...
HybridIT Security and Help Desk Support Specialist
- Solomons International
- Harrisburg, PA
- 16 hours ago
- Harrisburg, PA
- 16 hours ago
IT Security and Help Desk Support Specialist: The Direct Client is seeking an experienced IT Contractor with a minimum of 2 years experience performing technical work in information technology security...
In PersonWe are seeking an experienced Desktop Support for a cross-team position fulfilling critical duties within our Security and Helpdesk teams. This role balances everyday technical support with active...
In PersonIT Security Help Desk Analyst - Hybrid(2days/Week) - Long Term Contract - Harrisburg, PA - B4161B
- Technovision, Inc.
- Harrisburg, PA
- 16 hours ago
- Harrisburg, PA
- 16 hours ago
SKILL MATRIX: - Experience in information security related support - Required - Experience in helpdesk related support - Required - Experience with Microsoft server and workstation operating systems...
HybridIT Help Desk & Security Analyst - Local candidates only
- Fourans
- Harrisburg, PA
- 16 hours ago
- Harrisburg, PA
- 16 hours ago
The PA PUC is seeking an experienced IT Contractor with a minimum of 2 years experience performing technical work in information technology security and support fields. This is a cross-team...
In PersonIT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field
- Amazon
- New Stanton, PA
- 16 hours ago
- New Stanton, PA
- 16 hours ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In Person- Lancaster County
- Lancaster, PA
- 21 hours ago
- Lancaster, PA
- 21 hours ago
Starting Compensation: $52,894.40/Annually Find job security and stability alongside a growing community and a team that supports you. Level up your career through a large network and specialty...
In PersonSalesforce (Business Systems) Support Specialist
- West Shore Home Recruiting
- Harrisburg, PA
- 22 hours ago
- Harrisburg, PA
- 22 hours ago
Business Systems Support Specialist Location: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are West Shore Home is a technology-driven and industry-leading...
In PersonTitle: IT Support Engineer II Location: Morrisville, NC (hybrid) If you are interested in the below position, please send your resume to [email protected] and REFERENCE THE POSITION TITLE within...
RemoteScope Reporting to the IT Manager, the Help Desk Associate provides front-line technical support and IT services to end users, on-site at our head office location, and remotely throughout Canada....
In PersonDesktop Support Engineer OR Field Engineer
- DCM Infotech Limited
- Philadelphia, PA
- 1 day ago
- Philadelphia, PA
- 1 day ago
Title: Desktop Support Engineer OR Field Engineer Location: Philadelphia, PA, Duration: 12+ Months Contract Job Responsibilities: Computer hardware set up, basic hardware and software...
In Person- UGI Corporation
- King of Prussia, PA
- 2 days ago
- King of Prussia, PA
- 2 days ago
Working knowledge of Windows operating system, MS Office suite (Word, Excel, PowerPoint, and Outlook). Knowledge of VoIP phone systems preferred. Knowledge of Citrix environment preferred....
In Personanalyst, it support Allentown, PA 1 DAYS AGO 22607809 Summary Allentown, PA In-Person Competitive Salary 1 Years Experience Bachelor's degree No Commission 40.00 hours per week / Day Shift /...
In PersonDesktop Technician Location: Middletown, PA 17057 Duration: 4+ Months Contract (Extension highly possible) Opportunity: Onsite Description of Duties: •Inventory and organize IT equipment...
In PersonStrong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....
In PersonDemographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Pennsylvania
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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