Help Desk Technician Jobs in Milford, MA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- InfoPeople Corp
- Framingham, MA (12 miles from Milford, MA)
- 9 hours ago
- Framingham, MA (12 miles from Milford, MA)
- 9 hours ago
IT Support Lead Introduction: The IT Support Lead will be responsible for serving as the primary point of contact for all Primary Care Providers experiencing technology issues with the Ethizo EMR...
In Person- Marlborough, MA (13 miles from Milford, MA)
- 1 day ago
- Marlborough, MA (13 miles from Milford, MA)
- 1 day ago
Job Title : Desktop Support Location : Marlborough MA 01752 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside support to build machines, install...
In Person- TEKsystems c/o Allegis Group
- Needham, MA (16 miles from Milford, MA)
- 1 day ago
- Needham, MA (16 miles from Milford, MA)
- 1 day ago
Serve as the primary onsite point of contact for walk-up IT services in accordance with ticket procedures. Provide exceptional customer service while performing technical troubleshooting...
In Person Contract- Edward M. Kennedy Community Health Center, Inc.
- Framingham, MA (12 miles from Milford, MA)
- 3 days ago
- Framingham, MA (12 miles from Milford, MA)
- 3 days ago
Salary for this Position: $20.00 - $23.00/Hour All Pay Rates are subject to Experience, License or Certification and Location* Edward M. Kennedy Community Health Center is one of the largest...
In Person- MutualOne Bank
- Framingham, MA (12 miles from Milford, MA)
- 5 days ago
- Framingham, MA (12 miles from Milford, MA)
- 5 days ago
Position Title: Help Desk Technician Intern Location: Framingham, MA 01701 Job Type: Information Technology Salary Range: $47,664.00 - $69,131.00 Hourly Description: Description Position Description...
In Person InternshipHelpdesk/ System Admin - Onsite in Norwood, MA
- PMO Partners, LLC
- Norwood, MA (16 miles from Milford, MA)
- 6 days ago
- Norwood, MA (16 miles from Milford, MA)
- 6 days ago
System (7, 10), MS Office, and TCP/IP networking Must be a team player and demonstrate a willingness to help co-workers Must demonstrate the capability of multi-tasking, analyzing, and problem solving...
In Person- TEKsystems
- Waltham, MA (21 miles from Milford, MA)
- 6 days ago
- Waltham, MA (21 miles from Milford, MA)
- 6 days ago
systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration...
In Person ContractTechnical Support Specialist 1
- Hologic
- Marlborough, MA (13 miles from Milford, MA)
- 8 days ago
- Marlborough, MA (13 miles from Milford, MA)
- 8 days ago
Strong knowledge of support tools such as CRM, knowledge management and ACD systems Must have strong knowledge and expertise using the Windows operating systems....
In PersonAI Development & Support Engineer
- Starfish Storage Corporation
- Waltham, MA (21 miles from Milford, MA)
- 11 days ago
- Waltham, MA (21 miles from Milford, MA)
- 11 days ago
How to Apply Provide the following required materials: Resume Cover Letter - In your application, you must submit a cover letter. Please provide brief, concrete examples for the following...
In PersonIT Support Technician Job Locations US-MA-Milford ID 2026-6291 Category Information Technology Type Full-Time (FT) Overview Milton CAT is looking for the right team member to invest in as you...
In PersonDesktop Support Analyst - Oxford, MA
- IPG Photonics Corporation*
- Oxford, MA (16 miles from Milford, MA)
- 12 days ago
- Oxford, MA (16 miles from Milford, MA)
- 12 days ago
This role ensures smooth migration from previous operating systems, minimizes downtime, and supports end users throughout the transition....
In Person- TEKsystems
- Marlborough, MA (13 miles from Milford, MA)
- 12 days ago
- Marlborough, MA (13 miles from Milford, MA)
- 12 days ago
We are looking for a customer-focused User Support Technician I to join our IT User Services team. This role is ideal for someone early in their IT career who is passionate about technology,...
In Person ContractData & Technology Support Specialist
- Millis Public Schools
- Millis, MA (8 miles from Milford, MA)
- 13 days ago
- Millis, MA (8 miles from Milford, MA)
- 13 days ago
Ideal candidates for this position will have three or more years experience working in a data and technical support capacity, and have demonstrated proficiency and knowledge relative to EPIMS/SIMS...
In Person- The New England Center for Children
- Southborough, MA (9 miles from Milford, MA)
- 13 days ago
- Southborough, MA (9 miles from Milford, MA)
- 13 days ago
Ensure the proper operation of computers, productivity software and peripherals for staff and students, including Office 365, Windows and IOS operating systems, printers, videoconferencing systems,...
In PersonSummer Educational Technology Assistant (6002)
- Westborough Public Schools
- Westborough, MA (8 miles from Milford, MA)
- 13 days ago
- Westborough, MA (8 miles from Milford, MA)
- 13 days ago
Summer Educational Technology Assistant (6002) Westborough Public Schools - 3.8 Westborough, MA Job Details Part-time | Seasonal From $15 an hour 17 hours ago Qualifications Computer operation...
In PersonDemographic Data for Milford, MA
Moving to Milford, MA? Find some basic demographic data about Milford, MA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Milford, MA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Milford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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