Help Desk Technician Jobs in Evanston, IL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Laboratory Schools: Helpdesk Support Technician I
- Chicago, IL (10 miles from Evanston, IL)
- moments ago
- Chicago, IL (10 miles from Evanston, IL)
- moments ago
Technical Skills or Knowledge: Apple operating systems and common computer applications. Apple hardware and common peripherals. ChromeOS operating systems and common ChromeOS applications....
- North Chicago, IL (20 miles from Evanston, IL)
- 5 hours ago
- North Chicago, IL (20 miles from Evanston, IL)
- 5 hours ago
Position Overview: We are actively seeking a Level 2 Desktop Technician with a strong emphasis on hardware repair and break/fix support. This role is ideal for someone who enjoys hands-on...
Senior Technical Support Specialist
- Chicago, IL (10 miles from Evanston, IL)
- 12 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 12 hours ago
What You Will Do: GFT is seeking a Senior Technical Support Specialist to join our IT Services team! This role can be fully remote, however candidates must reside in the United States. GFT’s...
Remote WorkClinical Applications Support Analyst
- Chicago, IL (10 miles from Evanston, IL)
- 18 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 18 hours ago
Return to selected search result Clinical Applications Support Analyst Apply locations SD, Sioux Falls time type Full time posted on Posted Today job requisition id R-0232465 Sanford Health is one...
- Chicago, IL (10 miles from Evanston, IL)
- 19 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 19 hours ago
Desktop Technician Desktop Support Chicago, Illinois Contract Aug 26, 2025 Desktop Technician Primary Location: Chicago, Illinois Hybrid position V-Soft Consulting is currently hiring for a...
- Elk Grove Village, IL (15 miles from Evanston, IL)
- 19 hours ago
- Elk Grove Village, IL (15 miles from Evanston, IL)
- 19 hours ago
This senior, cross-functional role serves as a subject matter expert for complex, escalated incidents across core Supply Chaintechnologies, including WMS, G2P, TMS, SCADA, and related logistics...
- Chicago, IL (10 miles from Evanston, IL)
- 22 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 22 hours ago
Day-to-Day Responsibilities Provide over-the-phone help desk support for local and remote users....
- Rosemont, IL (10 miles from Evanston, IL)
- 23 hours ago
- Rosemont, IL (10 miles from Evanston, IL)
- 23 hours ago
Job Summary Xenon arc is seeking an experienced IT Help Desk Technician to join our dynamic Technology team....
- Glendale Heights, IL (22 miles from Evanston, IL)
- 1 day ago
- Glendale Heights, IL (22 miles from Evanston, IL)
- 1 day ago
The IT Helpdesk Technician is a critical member of our Information Technology team, responsible for troubleshooting and resolving technical issues across a variety of devices and systems. You will...
- Park Ridge, IL (7 miles from Evanston, IL)
- 1 day ago
- Park Ridge, IL (7 miles from Evanston, IL)
- 1 day ago
Strong SQL skills and proven ability to work directly with relational databases. Prior experience with enterprise integrations (REST/SOAP APIs, XML, JSON, batch processing)....
Zscaler Operations Support Specialist
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
Akkodis is seeking a Zscaler Operations Support Specialist for a contract with a client in Chicago, IL/ Rolling Meadows, IL. Candidates must have hands-on experience with Zscaler architecture,...
- Northbrook, IL (8 miles from Evanston, IL)
- 2 days ago
- Northbrook, IL (8 miles from Evanston, IL)
- 2 days ago
Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we...
Remote Work- Buffalo Grove, IL (15 miles from Evanston, IL)
- 2 days ago
- Buffalo Grove, IL (15 miles from Evanston, IL)
- 2 days ago
Company: Siemens Industry, Inc. Location: 1000 Deerfield Parkway, Buffalo Grove, IL 60089 Position Title: Technical Support Engineer Salary $110,165 - $132,700 / Year Hours: Monday - Friday, 8:00...
- Elk Grove Village, IL (15 miles from Evanston, IL)
- 2 days ago
- Elk Grove Village, IL (15 miles from Evanston, IL)
- 2 days ago
Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...
- Northbrook, IL (8 miles from Evanston, IL)
- 2 days ago
- Northbrook, IL (8 miles from Evanston, IL)
- 2 days ago
Job Summary Job Description JOB SUMMARY This senior, cross-functional role serves as a subject matter expert for complex, escalated incidents across core Supply Chain technologies, including WMS,...
Demographic Data for Evanston, IL
Moving to Evanston, IL? Find some basic demographic data about Evanston, IL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Evanston, IL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Evanston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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