IT Operations Support Specialist

This role is based in the Information Technology Operations and supports the Chicago Assembly facility where exciting new vehicles for the North American consumer market are produced. As a member of the Plant IT team, you will assist the plant in producing these vehicles and support the IT Infrastructure & Applications used in the manufacturing process. The role offers a unique opportunity to apply IT skills in a manufacturing environment and gain valuable industry experience.

• Experience with server administration; Windows (2016) and/or Linux
• Familiarity with Cisco routers and switches, including basic staging, troubleshooting, and cable installation
• Knowledge of Windows server and Windows Active Directory/ADFS
• Experience with VM servers (vSphere)
• Experience with Office365 and SharePoint
• Prior work experience at client or in client's industry

Applicants must be able to work directly for Artech on W2.

• Willingness to learn Cisco software-defined architecture (SDA) troubleshooting and implementation
• Experience with Android and iOS, iPhones, iPads
• Experience with handheld scanners and imagers
• Plant floor automation experience (Control systems, PLCs) is highly desired but not required
• PowerShell scripting is desired but not required

• Provide technical support for IT applications, infrastructure, operating systems, and end-user productivity tools throughout the manufacturing plant
• Interface with corporate IT and business owners to prioritize improvement efforts
• Support Plant Floor Systems and Corporate teams in resolving incidents
• Focus on the integration and long-term maintenance of applications and hardware
• Assist the site IT manager with managing assignments and workload
• Develop, maintain, and share accurate support documentation

For immediate consideration please click APPLY to begin the screening process with Alex.