Help Desk Technician Jobs in Marietta, GA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 123 Jobs

Technical Support Representative

Barracuda Networks
Alpharetta, GA (19 miles from Marietta, GA)
6 hours ago

Alpharetta, GA (19 miles from Marietta, GA)
6 hours ago

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks...

Hybrid

EDI Helpdesk Representative - Tucker, GA (hybrid)

Gainwell Technologies LLC
Tucker, GA (20 miles from Marietta, GA)
11 hours ago

Tucker, GA (20 miles from Marietta, GA)
11 hours ago

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...

Hybrid

Technical Support Specialist - Bilingual French

Geotab Inc
Atlanta, GA (16 miles from Marietta, GA)
11 hours ago

Atlanta, GA (16 miles from Marietta, GA)
11 hours ago

Technical Support Specialist - Bilingual French Basis: Permanent Full Time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are: Geotab is a global leader in IoT and...

In Person

Technical Support Specialist

Geotab Inc
Atlanta, GA (16 miles from Marietta, GA)
11 hours ago

Atlanta, GA (16 miles from Marietta, GA)
11 hours ago

Technical Support Specialist Basis: Permanent Full Time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are: Geotab is a global leader in IoT and connected...

In Person

Helpdesk Tech I

Scientific Games
Alpharetta, GA (19 miles from Marietta, GA)
15 hours ago

Alpharetta, GA (19 miles from Marietta, GA)
15 hours ago

MUST LIVE LOCAL TO Alpharetta, GA, THIS POSITION IS 100% ONSITE* The Helpdesk Tech I coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees with...

In Person

Software Support Engineer

KION Group
Atlanta, GA (16 miles from Marietta, GA)
16 hours ago

Atlanta, GA (16 miles from Marietta, GA)
16 hours ago

Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....

In Person

Sr Staff Operational Support Engineer

Dolby Labs
Atlanta, GA (16 miles from Marietta, GA)
19 hours ago

Atlanta, GA (16 miles from Marietta, GA)
19 hours ago

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, youll see and...

In Person

Streaming Support Engineer (Remote) - Tech

Gray Television
Atlanta, GA (16 miles from Marietta, GA)
1 day ago

Atlanta, GA (16 miles from Marietta, GA)
1 day ago

About Gray Media: Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving...

Remote

Senior Application Support Analyst

DPR Construction
Atlanta, GA (16 miles from Marietta, GA)
2 days ago

Atlanta, GA (16 miles from Marietta, GA)
2 days ago

Application Support Analyst Productivity & Collaboration Position Summary DPR Construction is seeking an Application Support Analyst to support enterprise productivity, collaboration, and SaaS...

In Person

Technical Support Analyst - DOT

Cobb County Government
Marietta, GA
2 days ago

Marietta, GA
2 days ago

The purpose of this classification is to provide end user technical support and training for County hardware, software, computers, applications or other information systems as assigned. This...

In Person

Technical Support Analyst I

IPA.
Johns Creek, GA (21 miles from Marietta, GA)
3 days ago

Johns Creek, GA (21 miles from Marietta, GA)
3 days ago

Diagnose and resolve hardware, software, operating system, and connectivity issues in a timely and professional manner....

Hybrid

Tier 1 IT Support Analyst Atlanta, GA Onsite

INFO ORIGIN INC
Atlanta, GA (16 miles from Marietta, GA)
3 days ago

Atlanta, GA (16 miles from Marietta, GA)
3 days ago

Tier 1 IT Support Analyst || Atlanta, GA || Onsite We are seeking a customer-focused Tier 1 IT Support Analyst to provide frontline technical support for teachers, students, staff, and families...

In Person

Help Desk Analyst - Onsite (Atlanta)

INFO ORIGIN INC
Atlanta, GA (16 miles from Marietta, GA)
3 days ago

Atlanta, GA (16 miles from Marietta, GA)
3 days ago

Help Desk / Service Desk Support Analyst III Position Type Contract Duration Long Term Interview Type Web Cam Country USA Work Location Atlanta, GA Work Preference Onsite Help Desk / Service Desk...

In Person

Help Desk Analyst- Onsite- Atlanta, GA

INFO ORIGIN INC
Atlanta, GA (16 miles from Marietta, GA)
3 days ago

Atlanta, GA (16 miles from Marietta, GA)
3 days ago

We are seeking an experienced Tier-2 IT Support Analyst to provide advanced technical support across a large K-12 school district environment. This role supports teachers, staff, students, and...

In Person

IT Support Analyst

Southern Company
Atlanta, GA (16 miles from Marietta, GA)
3 days ago

Atlanta, GA (16 miles from Marietta, GA)
3 days ago

IT Support Analyst Locations: Birmingham, Alabama or Atlanta, Georgia Onsite 4 days a week. JOB DESCRIPTION: To provide dedicated technical and business process support for the Technology...

In Person Full Time

View all 123 jobs

Demographic Data for Marietta, GA

Moving to Marietta, GA? Find some basic demographic data about Marietta, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Marietta, GA

Local

National

Total Population

334,722

Number of Businesses

9,795

City Size

Large

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Bioeconomy: How Renewable Resources Can Help the Future of Our Planet

With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...

Front Desk Safety

Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in Marietta, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Marietta, GA offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.2%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Marietta, GA

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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