Help Desk Technician Jobs in Georgia
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
CO OIT Desktop Support Technician Remote Denver, CO
- Atlanta, GA
- 20 hours ago
- Atlanta, GA
- 20 hours ago
systems....
Remote WorkTechnical Skills * Basic understanding of Windows and macOS operating systems. * Familiarity with Microsoft Office 365 applications. * Knowledge of basic networking concepts (Wi-Fi, VPN, IP addresses...
Call Center Help Desk Support - Onsite Interview
- Lithonia, GA
- 20 hours ago
- Lithonia, GA
- 20 hours ago
Call Center Help Desk Support - Onsite Interview Requirements: 2 or more years providing Help Desk support for Outlook, MS Office, Windows 7/10....
Helpdesk Engineer Must be able to do ONSITE Face-to-Face interview. Requirements: 7 or more years of experience in providing IT technical support. Proficiency in Windows 10, MS Office 365, and...
. + Must successfully pass a drug screen + Must be a U.S Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users....
Remote Worksystems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
The purpose of this classification is to provide application and desktop support for the Cobb County Department of Transportation. Distinguishing Characteristics This classification is...
The purpose of this classification is to provide application and desktop support for the Cobb County Department of Transportation. Distinguishing Characteristics This classification is...
The Team & Role We are looking for a Technical Support Representative to join our growing team in North America. You will work directly with hospitality operators across the globe to troubleshoot...
Overview of Position Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer...
Knowledge and proficiency in Mobile devicemanagement, including IOS and Android devices operating systems Enterpriseencryption solutions, Windows PC/laptop management via Active Directory, andrelated...
Help Desk Support Specialist 1 Job Title: Help Desk Support Specialist 1 Location: Atlanta, GA Duration: 12+ Months Contract Start Date: Immediate Onsite Job Summary: TECHNICAL SUPPORT SPECIALIST JOBDUTIES...
Help Desk Analyst 1 ( Minimum Qualifications: High School diploma or GED Six months of experience handling customers, questions, complaints, and/or providing information in a call center...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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