Help Desk Technician Jobs in Kennesaw, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Representative
- Barracuda Networks
- Alpharetta, GA (18 miles from Kennesaw, GA)
- 6 hours ago
- Alpharetta, GA (18 miles from Kennesaw, GA)
- 6 hours ago
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks...
HybridTechnical Support Specialist - Bilingual French
- Geotab Inc
- Atlanta, GA (23 miles from Kennesaw, GA)
- 11 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 11 hours ago
Technical Support Specialist - Bilingual French Basis: Permanent Full Time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are: Geotab is a global leader in IoT and...
In Person- Geotab Inc
- Atlanta, GA (23 miles from Kennesaw, GA)
- 11 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 11 hours ago
Technical Support Specialist Basis: Permanent Full Time : Support Operations Location: Atlanta, Georgia - USA; Las Vegas, Nevada Who we are: Geotab is a global leader in IoT and connected...
In Person- Scientific Games
- Alpharetta, GA (18 miles from Kennesaw, GA)
- 15 hours ago
- Alpharetta, GA (18 miles from Kennesaw, GA)
- 15 hours ago
MUST LIVE LOCAL TO Alpharetta, GA, THIS POSITION IS 100% ONSITE* The Helpdesk Tech I coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees with...
In Person- KION Group
- Atlanta, GA (23 miles from Kennesaw, GA)
- 16 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 16 hours ago
Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In PersonSr Staff Operational Support Engineer
- Dolby Labs
- Atlanta, GA (23 miles from Kennesaw, GA)
- 19 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 19 hours ago
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, youll see and...
In PersonStreaming Support Engineer (Remote) - Tech
- Gray Television
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
About Gray Media: Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving...
RemoteSenior Application Support Analyst
- DPR Construction
- Atlanta, GA (23 miles from Kennesaw, GA)
- 2 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 2 days ago
Application Support Analyst Productivity & Collaboration Position Summary DPR Construction is seeking an Application Support Analyst to support enterprise productivity, collaboration, and SaaS...
In PersonTechnical Support Analyst - DOT
- Cobb County Government
- Marietta, GA (6 miles from Kennesaw, GA)
- 2 days ago
- Marietta, GA (6 miles from Kennesaw, GA)
- 2 days ago
The purpose of this classification is to provide end user technical support and training for County hardware, software, computers, applications or other information systems as assigned. This...
In Person- IPA.
- Johns Creek, GA (22 miles from Kennesaw, GA)
- 3 days ago
- Johns Creek, GA (22 miles from Kennesaw, GA)
- 3 days ago
Diagnose and resolve hardware, software, operating system, and connectivity issues in a timely and professional manner....
HybridTier 1 IT Support Analyst Atlanta, GA Onsite
- INFO ORIGIN INC
- Atlanta, GA (23 miles from Kennesaw, GA)
- 3 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 3 days ago
Tier 1 IT Support Analyst || Atlanta, GA || Onsite We are seeking a customer-focused Tier 1 IT Support Analyst to provide frontline technical support for teachers, students, staff, and families...
In PersonHelp Desk Analyst - Onsite (Atlanta)
- INFO ORIGIN INC
- Atlanta, GA (23 miles from Kennesaw, GA)
- 3 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 3 days ago
Help Desk / Service Desk Support Analyst III Position Type Contract Duration Long Term Interview Type Web Cam Country USA Work Location Atlanta, GA Work Preference Onsite Help Desk / Service Desk...
In PersonHelp Desk Analyst- Onsite- Atlanta, GA
- INFO ORIGIN INC
- Atlanta, GA (23 miles from Kennesaw, GA)
- 3 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 3 days ago
We are seeking an experienced Tier-2 IT Support Analyst to provide advanced technical support across a large K-12 school district environment. This role supports teachers, staff, students, and...
In Person- Southern Company
- Atlanta, GA (23 miles from Kennesaw, GA)
- 3 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 3 days ago
IT Support Analyst Locations: Birmingham, Alabama or Atlanta, Georgia Onsite 4 days a week. JOB DESCRIPTION: To provide dedicated technical and business process support for the Technology...
In Person Full Time- nLeague Services
- Atlanta, GA (23 miles from Kennesaw, GA)
- 4 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 4 days ago
Requisition ID: 65795 Service Desk Analyst II Client: Atlanta Public Schools - IT Duration: 12+ Months Location: 130 Trinity Ave SW 1st Floor Atlanta, Georgia 30303-0000 Help Desk / Service Desk...
In PersonDemographic Data for Kennesaw, GA
Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kennesaw, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kennesaw, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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