Help Desk Technician Jobs in Austell, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Atlanta, GA (14 miles from Austell, GA)
- 4 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 4 hours ago
Help Desk (Must have Spanish) Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to...
CO OIT Desktop Support Technician Remote Denver, CO
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
systems....
Remote Work- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
Helpdesk Engineer Must be able to do ONSITE Face-to-Face interview. Requirements: 7 or more years of experience in providing IT technical support. Proficiency in Windows 10, MS Office 365, and...
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Application Support Analyst II
- Marietta, GA (9 miles from Austell, GA)
- 2 days ago
- Marietta, GA (9 miles from Austell, GA)
- 2 days ago
The purpose of this classification is to provide application and desktop support for the Cobb County Department of Transportation. Distinguishing Characteristics This classification is...
Technical Support Representative
- Atlanta, GA (14 miles from Austell, GA)
- 2 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 2 days ago
The Team & Role We are looking for a Technical Support Representative to join our growing team in North America. You will work directly with hospitality operators across the globe to troubleshoot...
Hybrid- Associate Technical Support Analyst
- Atlanta, GA (14 miles from Austell, GA)
- 2 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 2 days ago
Overview of Position Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in...
Epic Cupid-Radiant Support Specialist
- Atlanta, GA (14 miles from Austell, GA)
- 2 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
Knowledge and proficiency in Mobile devicemanagement, including IOS and Android devices operating systems Enterpriseencryption solutions, Windows PC/laptop management via Active Directory, andrelated...
Help Desk Support Specialist 1
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
Help Desk Support Specialist 1 Job Title: Help Desk Support Specialist 1 Location: Atlanta, GA Duration: 12+ Months Contract Start Date: Immediate Onsite Job Summary: TECHNICAL SUPPORT SPECIALIST JOBDUTIES...
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
Providing fault analysis to customers' core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite....
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job...
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global...
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 3 days ago
systems, database technologies, big data, data integration, connectors, and networking....
Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...
Demographic Data for Austell, GA
Moving to Austell, GA? Find some basic demographic data about Austell, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Austell, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Austell, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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