Help Desk Analyst Jobs in Frisco, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Lewisville, TX (19 miles from Frisco, TX)
- 1 day ago
- Lewisville, TX (19 miles from Frisco, TX)
- 1 day ago
A Service Desk Specialist works directly with members of the Information Services team to provide customer facing hardware and software support. The aim of a Service Desk Specialist is to align...
- Coppell, TX (17 miles from Frisco, TX)
- 1 day ago
- Coppell, TX (17 miles from Frisco, TX)
- 1 day ago
Skills Help desk, Troubleshooting, Help desk support Top Skills Details Help desk,Troubleshooting,Help desk support Additional Skills & Qualifications Monday-Friday 6pm-6am, Weekends 24/7 Experience...
Between $96k and $107k Per Year (Will discuss with applicant) Position range in Collin County $50k - $89k Per Year Advanced Support Engineer [250804TS] FORTINET INC Occupation: Computer Network...
Tech Support Specialist Allen,Texas 75002 (Onsite) Need Only Local Profiles
- Allen, TX (15 miles from Frisco, TX)
- 1 day ago
- Allen, TX (15 miles from Frisco, TX)
- 1 day ago
Tech Support Specialist | Allen,Texas 75002 (Onsite) | Need Only Local Profiles| Hi, Position: Technical Support Specialist Location: Allen, Texas 75002 (Onsite) Duration: 6 + Months Interview :...
Help Desk Support Specialist II
- Coppell, TX (17 miles from Frisco, TX)
- 2 days ago
- Coppell, TX (17 miles from Frisco, TX)
- 2 days ago
Job Summary We are seeking a skilled Help Desk Support Specialist II to provide technical support for a wide range of IT issues with a focus on Microsoft Azure, Office 365, and Dynamics 365 environments...
Job Type Full-time Description Soleo Health is seeking a Full time, IT Service Desk Technician II to support our core business needs. Join us in Simplifying Complex Care! **This position is fully...
Remote Work- McKinney, TX (14 miles from Frisco, TX)
- 2 days ago
- McKinney, TX (14 miles from Frisco, TX)
- 2 days ago
Provide the highest level of customer service. Use advanced troubleshooting skills to determine the root cause of issues. Use excellent communication skills to describe issues and set expectations...
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
The Integration Support Engineer is responsible for monitoring API traffic and ensuring the proper transmission of data between systems owned by B2B partners and government clients. This role...
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
Job Title: Production Support Engineer Location: Charlotte, NC/ Plano, TX Work Arrangement: Hybrid Client Industry: Banking/Finance Duration: 12 18 months CTH About the Role: We are hiring a...
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
Good knowledge of Middleware components such as Message Broker, IBM Websphere MQ, JBoss application server, MuleSoft Strong operating system knowledge in Unix and Windows including strong scripting...
Sr. Technical Support Engineer, Focused Services
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
Salary Confidential Position range in Collin County $60k - $109k Per Year Sr. Technical Support Engineer, Focused Services PALO ALTO NETWORKS INC Occupation: Network and Computer Systems...
IT Support Engineer - Level II
- Roanoke, TX (24 miles from Frisco, TX)
- 3 days ago
- Roanoke, TX (24 miles from Frisco, TX)
- 3 days ago
Job Description An employer based in Roanoke TX is looking for a Level 2 IT Support Engineer to join their growing MSP organization. This person will partner alongside Level 1 engineers to support...
- Coppell, TX (17 miles from Frisco, TX)
- 4 days ago
- Coppell, TX (17 miles from Frisco, TX)
- 4 days ago
system knowledge required (W10, W11, some server OS) Solid MacOS knowledge preferred iOS and Android support (necessary for Outlook mobile) knowledge Strong knowledge in collaboration tools such as...
Entry Level Helpdesk Support -Plano, TX- Only locals who can join immediate
- Plano, TX (11 miles from Frisco, TX)
- 4 days ago
- Plano, TX (11 miles from Frisco, TX)
- 4 days ago
Entry Level Helpdesk Support -Plano, TX- Only locals who can join immediate The tasks: Daily repair/cleanup/testing work on the Kern Chicken Weight Scales Shipping hardware to the restaurant for...
Technical Support Specialist - HYBRID
- Allen, TX (15 miles from Frisco, TX)
- 5 days ago
- Allen, TX (15 miles from Frisco, TX)
- 5 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
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Salary for Help Desk Analyst Jobs in Frisco, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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