Help Desk Analyst Jobs in Texas
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Description The Systems Engineer will be responsible for providing on-site support at our Dallas imaging center as well as supporting our imaging and file transfer central environment. This role...
The Systems Engineer will be responsible for providing on-site support at our imaging center as well as supporting our imaging and file transfer central environment. This role requires an...
systems and productivity software General knowledge of basic network design and functionality Must be able to safely lift and move equipment like desktop computers and peripherals Technologies Supported...
as assigned KNOWLEDGE, SKILLS AND ABILITIES: Excellent technical knowledge of network and PC Hardware Detailed understanding of Windows, Mac, and Unix operating systems and/or AV systems as required...
Innovative Digital Learning Help Desk Analyst 4.3 4.3 out of 5 stars 2600 W Neal St, Commerce, TX 75428 From $4,509 a month - Full-time Texas A&M University-Commerce 159 reviews From $4,509 a month...
About Our College Galveston College is a comprehensive community college located on Galveston Island, just 40 miles south of Houston, Texas. Our College provides the citizens of Galveston Island...
A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with...
Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and...
Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking...
Develop and conduct various training and instruction for system users on operating systems, and other applications; assist users in maximizing use of networks and computing systems....
EEOC DISCLAIMER International Leadership of Texas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex,...
Job Title Innovative Digital Learning Help Desk Analyst Agency East Texas A&M University Department Office Of Academic Technology Proposed Minimum Salary $4,509.00 monthly Job Location Commerce, Texas...
Apply Job Type Full-time Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air...
Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices....
Assist in the delivery of infrastructure development and build activities, including release and deployment management for new services (for example operating system upgrades, new desktop builds, etc...
Demographic Data for Texas
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Salary for Help Desk Analyst Jobs in Texas
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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