Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.
Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.
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TAD PGS
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Broomfield, CO
TAD PGS, INC. is currently seeking a Help Desk Support Specialist I for one of our clients in Broomfield, CO. *Candidate must have the ability to obtain and maintain a Secret Security Clearance.*...
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1 day ago
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Union Square Hospitality Group
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Greenwood Village, CO
Based out of our Home Office in Greenwood Village,The Application Support Analyst under the direction of the Data Assets Manager. The role act as a subject matter expert in the support of Red...
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1 day ago
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Sundance Institute
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Park City, UT
Considerations: This position works full time out of our Park City, UT office. Additionally, role is lodged in Park City during the 10 days of the Film Festival, if employee lives outside of...
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1 day ago
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TCS Network Consulting Inc.
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Irvine, CA
A growing IT consulting firm with 15 year track record and solid client base is looking for a conscientious, organized, well-spoken, and technically savvy technical support person. This position...
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1 day ago
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Yoh
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Tampa, FL
Technical Support Analyst needed for a Contract Opportunity with Yoh's client located in Tampa Bay, FL. The Big Picture - Top Skills You Should Possess: Windows Mac O/S Communication Skills Client...
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1 day ago
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Kforce Technology
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Washington, DC
RESPONSIBILITIES: Kforce is in immediate need of a Help Desk / Desktop Support Analyst in Washington, District of Columbia (DC). Essential Functions: Gather customer information and determine the...
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1 day ago
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Us It Solutions
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Little Rock, AR
Help Desk Analyst 3 Location: US- AR - Little Rock - 72295 Jobcode: 3211456 Email this job to a friend Apply Online or email this job to apply later Description: The ARCareerEd department is...
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1 day ago
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Robert Half Technology
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Brooklyn, NY
Ref ID: 02...17 Classification: Help Desk/Tech Support II Compensation: $15.84 to $18.34 per hour Robert Half Technology is looking for a help desk analyst to support local and field users in a...
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1 day ago
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Alchemy Legal
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New York, NY
Technical Trainer/Help Desk Technician Location: New York Department: Information Technology Description Major law firm is a firm of first choice for clients seeking sophisticated, high-value...
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1 day ago
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Rita Technology Services
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Tampa, FL
This is a Full time (direct hire) position with a growing MSP (Managed Service Provider) based in Tampa, Florida. Please note: Only local (Tampa) area candidates will be considered for this...
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1 day ago
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Crane School District 13
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Yuma, AZ
Information Services Help Desk Operator2017-09-13 00:00:00 INFORMATION SERVICES HELP DESK OPERATOR Crane School District #13 ( learn more ) Crane Elementary School District 13 YUMA , AZ ( map )...
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1 day ago
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Woodland Hills, CA
Summary This position will provide first level support to employees for day-to-day IT Help Desk tasks to resolve issues that arise involving Windows desktops, hardware and business software....
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1 day ago
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Softpath System
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Aberdeen, NC
Desktop Support Contractor to assist in Region 3 (Randolph, Chatham, Lee, Moore, Montgomery, Stanly, Cabarrus, Mecklenburg, Union, Anson, Richmond, Scotland, Hoke, Harnett, Cumberland, Robeson,...
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1 day ago
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WellSpan Health
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York, PA
***ON-CALL COULD BE FOR ALL REGIONS OF WELLSPAN (YORK, ADAMS, LANCASTER, LEBANON)*** General Summary: Under general supervision, provides technical support to users of information technology,...
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1 day ago
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Aequor Technologies
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Peoria Heights, IL
DESKTOP Support - Analyst Assignment Information Positions:1 Engagement Start Date: 19-OCT-2009 Engagement End Date:31-JAN-2010 SOMERS, NY United States High Level Provides business specific...
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1 day ago
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A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs
Your...
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to...
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