Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.
Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.
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Robert Half Technology
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Roxboro, NC
.) * Ability to install and troubleshoot end-user technology issues remotely * Self-motivated with the ability to work in a fast-moving environment * Associate Degree in computer science or related...
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1 day ago
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Compass Group USA
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Rock Hill, SC
A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been...
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3 days ago
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Robert Half Technology
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Spring, TX
Ref ID: 04...26 Classification: Desktop Support Compensation: DOE Robert Half Technology is working with a company in the Oil Gas - Pipeline field to find a Desktop Support Technician with the...
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3 days ago
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Robert Half Technology
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Cedar, IA
Proven working experience in providing help desk support ? Working knowledge of help desk software, databases and remote control ? Strong communication skills ?...
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3 days ago
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The MITRE Corporation
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Mc Lean, VA
Help Desk Support Staff** **Description** Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both\....
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3 days ago
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ICM Inc.
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Colwich, KS
POSITION PURPOSE: This role provides the most visible line of technical support in the companys IT organization. The resource should have a friendly demeanor with the ability to comfortably...
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3 days ago
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ManTech International Corporation
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Seabrook, TX
Bachelors degree in Information Technology, Computer Science, or a related field preferred Experience working on IT managed services contracts, or in a large enterprise IT environment preferred Advanced...
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3 days ago
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Robert Half Corporate
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Modesto, CA
Are you looking for a new Help Desk Specialist role? If so, please keep reading. I have a client in Modesto that is looking to hire a Help Desk Specialist to provide technical assistance and...
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3 days ago
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Peckham, Inc.
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Lansing, MI
A+ Certification Security+ Certification Associates Degree MINIMUM QUALIFICATIONS: Proficient in current version of Windows Operating System Proficient in current Version of Microsoft Office Proficient...
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3 days ago
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VisionIT
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Troy, MI
/B.S. in computer science or related field or equivalent combination of education and experience is required Diplomas or certifications in the Information Technology field would be highly preferred....
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3 days ago
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Crowe
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Sherman Oaks, CA
Tax Technical Support Analyst Req #: 16717_3 Location: Sherman Oaks , CA Job Category: Corporate Job Summary This role is responsible for the daily support and administration of key tax...
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3 days ago
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United Health Group
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Sugar Land, TX
UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's...
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3 days ago
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CSRA, Inc.
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Bossier City, LA
Clearance Level Must Currently Possess: Clearance Level Must Be Able to Obtain: Suitability: Job Family: SCA Job Description: CSRA has opportunities for motivated, customer service oriented...
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3 days ago
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The Southern Company
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Waynesboro, GA
EDUCATION: Bachelor's degree in Electrical or Computer Engineering, Computer Science, Computer Systems Technology and/or Information Technology is preferred....
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3 days ago
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Wise Men Consultants
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Fort Worth, TX
Science, Information Systems or equivalent work experience Strong knowledge of Microsoft Windows 7 & Windows 10 Strong knowledge of Microsoft Office 2016 Experience with Microsoft Active Directory,...
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3 days ago
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The Python programming language has become a major player in the world of Data Science and Analytics. This course introduces Python’s most important tools and libraries for doing Data Science;...
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As the hot field nationwide, technology is drawing in new people from all stages in their careers. If you’re interested in breaking into the industry, this simple four-step guide is for you.
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