Help Desk Analyst Jobs

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

Search Help Desk Analyst Jobs

1-15 of 13,665 Jobs
HSK Technologies, Inc. - Lansing, MI
Title: Help Desk/Desktop Support- 3rd shift Location: Lansing, MI Duration: 12 Months Contract Job Description: Desktop Support Experience with Windows 10 INSTALLATION, Support, Patching, and...
2 days ago
ResourceMFG - Oklahoma City, OK
ResourceMFG is currently seeking a Help Desk Technician: Key items we are looking in a help desk candidate; Must have 2 years recent help desk experience. This would be a TTH position. Rate of pay...
2 days ago
United Health Group - Dallas, TX
systems 5+ years of experience in a customer service role 5+ years of Technology Support experience 5+ years working experience with Microsoft Tools: Word (creating memos, writing), Outlook (setting...
2 days ago
CSRA, Inc. - Annapolis Junction, MD
Clearance Level Must Currently Possess: Top Secret w/SCI eligibility Clearance Level Must Be Able to Obtain: Top Secret SCI Suitability: Polygraph Job Family: Help Desk Job Description: GDIT is...
2 days ago
Robert Half Technology - Columbia, SC
This Help Desk Analyst role is located in the Lexington, South Carolina area and is a long term temporary-to-full time opportunity....
2 days ago
AIC (part of ACS Group) - Corona, NY
Qualifications: Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting....
2 days ago
Azpsa - Phoenix, AZ
Knowledge, Skills & Abilities Good working knowledge of IT networks and systems Working knowledge of Microsoft Windows Server operating systems Ability to multitask Excellent interpersonal skills Excellent...
2 days ago
Pharmacare - Honolulu, HI
systems....
2 days ago
Intermax Networks - Kootenai, ID
Other duties as assigned Desired Qualifications: Associates degree in Computer Science, Information Technology (IT), or equivalent experience. Ability to build rapport with clients....
2 days ago
Jump Start Technology - San Jose, CA
Job Description Jump Start Technology is currently seeking a Level 1 Help Desk Support team member in San Jose, CA....
3 days ago
Entertainment Earth - Simi Valley, CA
The Help Desk Support - Level I reports directly to the Director of IT and Software Engineering....
3 days ago
TEKsystems, Inc - Lehi, UT
We are looking for candidates with one year + of customer service/help desk support experience in a call center environment....
2 days ago
Robert Half Technology - Long Beach, CA
Ref ID: 00...39 Classification: Help Desk/Tech Support I Compensation: $18.00 to $20.00 per hour Our client is seeking a Help Desk Analyst for a 12 month ongoing assignment....
2 days ago
Nissan - Irving, TX
With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles...
2 days ago
AppleOne - Santa Rosa, CA
Confident with all currently supported Windows and Mac OS desktop operating systems. If you are interested please apply immediately....
2 days ago

Help Desk Analyst Online Courses and Training Opportunities

Surviving the Front Desk Course
The main objective of this session is to discuss the challenges related to front desk jobs and how to deal with it.

How Commercial Banking Helps Technology Companies

Silicon Valley, just outside San Francisco in the US, is known world-wide to inventors, entrepreneurs and investment bankers looking to make money on their technological products and investment...


English for Tourism - Hotel Reception and Front Desk

English is the main language of international communication and is essential for people working in the tourist industry. This course introduces the English vocabulary necessary for working at a...


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**Data source: Bureau of Labor Statistics

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Help Desk Analyst Related Career Advice Articles

Switching to a Career in Technology

As the hot field nationwide, technology is drawing in new people from all stages in their careers. If you’re interested in breaking into the industry, this simple four-step guide is for you.