Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.
Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.
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Kelly Services
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Raleigh, NC
Science or related field or equivalent in real-world experience A minimum of one (1) year of experience working on a Help Desk supporting an enterprise environment The ability to troubleshoot technical...
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2 days ago
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Robert Half Technology
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Canoga Park, CA
Robert Half Technology is seeking a Help Desk Analyst II to accommodate field users in an ever-changing, active environment....
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1 day ago
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Robert Half Technology
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Tulsa, OK
Ref ID: 03...68 Classification: Help Desk/Tech Support II Compensation: DOE Robert Half Technology in Tulsa is seek a Helpdesk and Desktop support person for our local client in Tulsa, OK. The IT...
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2 days ago
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Robert Half Technology
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Anaheim, CA
Located in Anaheim, California, the Help Desk Analyst opportunity is a full-time role....
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2 days ago
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Robert Half Technology
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Hilton Head Island, SC
Ref ID: 01...78 Classification: Help Desk/Tech Support II Compensation: DOE Robert Half Technology is looking for a Help Desk Analyst II to join our team....
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2 days ago
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Robert Half Technology
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Los Angeles, CA
Our client is seeking an IT Help Desk Specialist in the Anaheim area. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Identifies,...
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2 days ago
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Robert Half Technology
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Toms River, NJ
An outstanding company in Wall, New Jersey is in immediate need for a Help Desk Analyst. On a daily basis the Help Desk Analyst will handle a high volume of support tickets and call requests....
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2 days ago
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Gainesville, FL
Science, or Relevant Field...
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2 days ago
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Fast Switch
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Brea, CA
53185 Help Desk Analyst ....
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2 days ago
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Rosemont, IL
Job Information Robert Half International Help Desk Level 2 in Rosemont , Illinois Description Robert Half Technology is seeking a Help Desk Level 2 for a contract to hire role in Chicago, IL. For...
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1 day ago
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General Dynamics
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Augusta, GA
systems and applications Desirable Skills / Experience: Perform STIGs & IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc....
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1 day ago
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Asp Web Solutions
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Norfolk, VA
Posted on IT Help Desk Representative-VA ASP Web Solutions in Norfolk, VA, USA MUST HAVE AN ACTIVE SECRET CLEARANCEPosition Description:The Customer Service Representative III is a pivotal role...
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1 day ago
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Columbia Southern University
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Orange Beach, AL
Help Desk Support Specialist Location: Orange Beach, AL Job Id: INTTSHDS # of Openings: 1 Columbia Southern University Job Description Job Title: Help Desk Support Specialist Department: Technical Support...
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1 day ago
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Company To Be Announced
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Madison, WI
Posted on Help Desk Technician Company to be Announced in Madison, WI, USA Benefits Offered Dental, Life, Medical, Vision Employment Type Contractor Job Description: Provides support to end users...
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1 day ago
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WorkForce Software
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Livonia, MI
You wont find strict rules about dress code, and were not hung up on certain terms, business philosophies, or work styles. We value effort, positivity, and collaboration. As a software company,...
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1 day ago
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English is the main language of international communication and is essential for people working in the tourist industry. This course introduces the English vocabulary necessary for working at a...
Silicon Valley, just outside San Francisco in the US, is known world-wide to inventors, entrepreneurs and investment bankers looking to make money on their technological products and investment...
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