Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.
Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.
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Zachary Piper LLC
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West McLean, VA
Help Desk Technician Zachary Piper Solutions is currently looking for a Help Desk Technician in Tysons, VA to work for a government contractor providing Tier 2 support Responsibilities for the...
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3 days ago
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BirdDog
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Kansas City, MO
Knowledge of desktop operating systems, various software applications and basic hardware for the PC; Internet technologies and products....
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3 days ago
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BCS CallProcessing
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Weymouth, MA
Key Responsibilities: IT support relating to desktop technical issues involving Microsofts core applications, Business applications, operating systems for PC (Windows 7 and higher) and MAC (OS X), Cisco...
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3 days ago
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Bray Technologies Inc.
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Indianapolis, IN
Job Description Bray Technologies is now hiring computer repair / help desk technicians. Duties include: Desktop, laptop and tablet repair of Windows and Apple based computers. Help desk phone...
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3 days ago
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NCR Corporation
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Ontario, CA
About NCR NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries. NCR is headquartered in...
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3 days ago
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CVS Health
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Northbrook, IL
Education Bachelor's degree in Computer Science or related field or equivalent experience. Business Overview It's a new day in health care....
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3 days ago
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Fortinet Inc
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Sunnyvale, CA
and comprehensive resolutions Break/Fix troubleshooting and repair of client network connections and PC resource/utilization issues Install, maintain and upgrade workstation hardware, software, and operating...
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3 days ago
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New York, NY
Help Desk Support Engineer Green Key Resources New York, NY Offer technical support and insightful advice to customers Provide best in class support experiences Respond to all customer queries and need...
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2 days ago
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Houston, TX
helpdesk Paladin, Inc Houston Full-Time Apply Now Job Details Company Overview Paladin Consulting is currently hiring a [JOB TITLE] to join our team working onsite at our client's office located...
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2 days ago
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World Information Technology Solutions, Llc
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Charleston, WV
Qualifications Prior Help Desk experience preferred, knowledge of MS Office (2003 and 2007), familiarity with technical infrastructure to include LANs, WANs, and servers....
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2 days ago
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Darden Restaurants, Inc.
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Orlando, FL
Science, Information Technology or related field...
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2 days ago
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Windstream Communications
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Twinsburg, OH
Internet Help Desk Support in Twinsburg, OH at Windstream Date Posted: 16/8/2019 Apply Apply Not ready to Apply? Join Our Talent Network Why Join Our Talent Network?...
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2 days ago
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Servpro Industries Incorporated
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Gallatin, TN
to end-users preferred Understanding of Microsoft applications and system Understanding of installing, maintaining, enhancing and upgrading of Microsoft applications Understanding of PC Desktop and LAN...
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2 days ago
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Fort Belvoir, VA
Service Desk Technician II QBE LLC Job 7 of 25 / Page 5 Location : Fort Belvoir ( 22060 ) - Virginia , United States Type : Permanent Salary : Competitive Main Industry : Search Information...
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2 days ago
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Columbus, OH
Hardware Telecommunications Server (Computer Science) Location Salary Details Based on Job Title, Location and Skills $22 Below Avg....
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2 days ago
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English is the main language of international communication and is essential for people working in the tourist industry. This course introduces the English vocabulary necessary for working at a...
Silicon Valley, just outside San Francisco in the US, is known world-wide to inventors, entrepreneurs and investment bankers looking to make money on their technological products and investment...
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As the hot field nationwide, technology is drawing in new people from all stages in their careers. If you’re interested in breaking into the industry, this simple four-step guide is for you.
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