Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.
Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.
|
The Select Group
-
Norfolk, VA
CLEARED ENTERPRISE HELP DESK If you are enthusiastic about pursuing a career in information technology, look no further! The Select Group is seeking candidates to take on a role providing IT...
|
3 days ago
|
|
Ricoh Americas Corporation
-
Boulder, CO
Position Profile Seeking a Level 2 Help Desk Support to assist field technicians with maintenance and repair of Ricoh and Legacy Hardware Products....
|
3 days ago
|
|
Micrel Semiconductor
-
Las Vegas, NV
Solid understanding of the components of PC hardware and previous experience installing Operating Systems and software on to bare hardware....
|
3 days ago
|
|
Richardson, TX
compensation: $35,000 - $45,000 employment type: full-time Help Desk Technician The Help Desk Technician is responsible for assisting clients remotely with basic desktop and server support. This...
|
3 days ago
|
|
Los Angeles, CA
Help Desk Engineer (Tier II) Have you taken 5 minutes out of your day to clear your head? This companys meditation and mindfulness platform is a leader in the industry. Their guided mindfulness...
|
2 days ago
|
|
InComm
-
Columbus, GA
science, engineering, or business Experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential...
|
2 days ago
|
|
Robert Half Technology
-
San Antonio, TX
This Help Desk Analyst role is based in the San Antonio, Texas area and is a long term temporary-to-fulltime opportunity....
|
2 days ago
|
|
Axelon Services Corporation
-
St Petersburg, FL
departmental and company goals & objectives Provide database support services, gathering & analyzing statistical data to determine root cause Knowledge and Skills: Competency in Microsoft Office & Operating...
|
3 days ago
|
|
Miami, FL
IT DESKTOP SUPPORT ANALYST CTG has a great full time opportunity! We are looking for a Level 1-2, IT Desktop Support Analyst Location is Coral Gables, FL 33134 Start Date: ASAP Long Term Contract...
|
3 days ago
|
|
Piedmont Healthcare
-
Atlanta, GA
Sr. IS Helpdesk Tech - Night shift (12 hours, 3 days/week) **RESPONSIBLE FOR:** Provides tier 1 phone support assisting with clinical and technical questions and issues for PHC work force members....
|
3 days ago
|
|
Advantage Resourcing
-
Redwood City, CA
. * **Bachelor's degree in Computer Science, Electrical Engineering, Math or a related quantitative field, or equivalent practical experience....
|
2 days ago
|
|
Gonzalez Contract Services, Inc.
-
Southfield, MI
Desk analyst....
|
2 days ago
|
|
Robert Half Technology
-
Middleton, WI
The Help Desk Analyst will also need to have experience troubleshooting both Windows and MAC operating systems....
|
2 days ago
|
|
State North Carolina
-
North, SC
Received a Bachelor's degree (or higher) in computer science, computer engineering, math or engineering Received a Bachelor's degree (or higher) in a field OTHER THAN computer science, computer engineering...
|
3 days ago
|
|
Halls Culligan Water
-
Wichita, KS
Help Desk TechnicianJob Locations US-KS-WichitaPosted Date 1 month ago(11/2/2018 3:43 PM)Job ID 2018-1876# of Openings 3Category Information TechnologyRegion CRH Management, LLC Overview Help Desk...
|
3 days ago
|
Silicon Valley, just outside San Francisco in the US, is known world-wide to inventors, entrepreneurs and investment bankers looking to make money on their technological products and investment...
English is the main language of international communication and is essential for people working in the tourist industry. This course introduces the English vocabulary necessary for working at a...
Users interested in this job title also searched for the following job title
Required or preferred licenses and certifications for Help Desk Analyst positions.
The following top skills are often required or desired to land a Help Desk Analyst position
= trendingHere are some other career titles that require similar skills
Top hiring companies for Help Desk Analyst positions
As the hot field nationwide, technology is drawing in new people from all stages in their careers. If you’re interested in breaking into the industry, this simple four-step guide is for you.
Rating A+
iHire, LLC © 2018