Help Desk Analyst Jobs

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

Search Help Desk Analyst Jobs

1-15 of 9,279 Results
Experis - Mayfield Heights, OH
TREMENDOUS Entry Level Help Desk opportunity for individuals to start their IT careers at a local Cleveland Fortune 500 organization - Contract with an option for hire! We are seeking candidates...
2 days ago
Portland, OR
888 SW 5th Ave at Taylor St compensation: negotiable based on experience employment type: full-time QR Code Link to This Post Murray, Smith & Associates, Inc. (MSA) is a full-service civil and...
2 days ago
Booz Allen Hamilton Inc. - Washington, DC
ems * Knowledge of networking concepts and technologies * Ability to perform hardware and operating system troubleshooting * Secret clearance required * HS diploma or GED required * DoD 8570 IAT Level...
2 days ago
Booz Allen Hamilton Inc. - Winchester, VA
Key Role: Provide end user support for a mission critical system for a federal law enforcement customer. Join a large Agile team supporting continued system development and maintenance. Stay...
2 days ago
Mechanicsburg, PA
Randstad Technologies is actively seeking candidates for a Helpdesk Analyst position in Mechanicsburg, PA. 7AM - 7PM - Sat and Sun, 9AM - 7PM Mon and Tues (OFF Thursday/Friday) 11pm-7am Saturday...
2 days ago
Jefferson City, MO
Our client is looking for a Help Desk Support Tech for a contract to hire opportunity in Jefferson City, MO. Technical Project Support is an on-site position which ensures hardware and software compa...
2 days ago
Robert Half - Pittsburgh, PA
Company Robert Half Technology Job Title Help Desk Analyst I Jobid ScrapingHub24038-03730##... Location: Pittsburgh, PA, 15222, USA Description Robert Half Technology is currently working with a clie...
2 days ago
Robert Half - Belmar, NJ
Company Robert Half Technology Job Title 1+ yrs Help Desk Technician Jobid ScrapingHub24038-02760##... Location: Wall, NJ, 07719, USA Description Our Helpdesk Technicians are involved in technical...
2 days ago
Robert Half - Columbia, SC
immediate job openings for Help Desk Analysts with strong technical knowledge of hardware, software and networking systems, who enjoys working in a team environment. Help Desk Analysts must have excellent...
2 days ago
Robert Half Technology - Warwick, RI
ive/Staffing Manager Compensation: DOE Top healthcare client in Warwick, RI looking for a help desk analyst/call center representative to support their Windows environment in a contract to full-time...
2 days ago
Robert Half - Indianapolis, IN
for a night shift Tier 2 Help Desk Analyst. The Tier 2 Help Desk Analyst will be the main point of contact for all technical issues company wide. The Tier 2 Help Desk Analyst should have experience problem...
2 days ago
Robert Half - Charlotte, NC
Company Robert Half Technology Job Title Help Desk Analyst Jobid ScrapingHub24038-03200##... Location: Charlotte, NC, 28230, USA Description Robert Half Technology is looking for Help Desk professio...
2 days ago
Robert Half Technology - Owings Mills, MD
Proficiency in troubleshooting hardware and software Advanced knowledge of Windows 7/8/10 operating system and the capability to install, configure, and troubleshoot the system Ability to troubleshoo...
2 days ago
Ulterra Drilling Technologies - Fort Worth, TX
ion ? Help Desk/Work Order/Phone support ? High level knowledge of Windows 7 and Windows 10 Operating Systems ? Desktop repair and troubleshooting ? Microsoft Office 2010, Office 2016 and Office 365 applica...
2 days ago
Robert Half - Des Moines, IA
Job Title Help Desk Analyst Jobid ScrapingHub24038-01500##... Location: DES MOINES, IA, 50312, USA Description Robert Half Technology has a great contract opportunity for a Help Desk Analyst with 3 +...
2 days ago

Help Desk Analyst Online Courses and Training Opportunities

Data Visualization for Data Analysts
As a data analyst, you probably already know how to build visualizations and use tools like Excel and Illustrator. This course challenges you to go beyond the data, beyond the software, and start...

Insights from a Business Analyst
Explore the career of business analysis, in this interview-style course with experienced analyst Haydn Thomas. Learn how business analysis fits in with project and change management and how...

Rails Partials and Helpers
Ruby on Rails has a number of features to help split up your templates in to more manageable chunks. In this course we'll learn how to use two of those features: partials and helpers.

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**Data source: Bureau of Labor Statistics

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Switching to a Career in Technology

As the hot field nationwide, technology is drawing in new people from all stages in their careers. If you’re interested in breaking into the industry, this simple four-step guide is for you.