Help Desk Analyst Jobs

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

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1-15 of 11,756 Jobs
Anaheim, CA
IT Help Desk-SQL Server Industry LOG Region CA-S.Cali-Los Angeles/Orange Counties City Anaheim State CA Rate $24 to $25.00 DOE Duration Part time/ Permanent, leading to Full Time Description IT...
2 days ago
Milestone Technologies Inc. - Chicago, IL
and this role is an opportunity to have a big impact.Responsibilities* Provides computer help desk support and technical training on hardware and software to end users.* Troubleshoots Mac and Windows...
2 days ago
New York, NY
more jobs like this Our client, a financial services firm in New York, NY is looking for a Help Desk Support (Level 1) Consultant. Responsibilities: Provide technical support to users via telephone or...
2 days ago
Houston, TX
ERP Application Support Analyst Job Reference #: 103162 Company Name: Burnett Specialists Job Location: South - Pasadena, TX Job Compensation: Depending on Experience Job Type: Direct Hire Contact...
2 days ago
Robert Half Technology - Detroit, MI
department and organization. This Help Desk Analyst role is located in the Detroit, Michigan area and is a full-time opportunity. Job Requirements The Help Desk Analyst will have proven experience in i...
2 days ago
BetterJobs - Dublin, VA
Phoenix Packaging Operations, LLC (PPO) is a Packaging and Containers company located in Dublin, VA and Phoenix, AZ in the United States. PPO is a subsidiary of Grupo Phoenix. Grupo Phoenix is one...
3 days ago
New Brighton, MN
300 2nd Street NW compensation: $15-$25/hour plus benefits employment type: full-time QR Code Link to This Post What We Do Mytech Partners, Inc. is a managed services technology company that...
3 days ago
County of San Mateo - San Mateo, CA
ed four-year college or university with major coursework in management information systems, computer science, or a related field and four (4) years of progressively responsible experience in applicatio...
2 days ago
Phacil - Washington, DC
Phacil, Inc is seeking an Help Desk Specialist, Senior to support a recently awarded contract in Washington, DC. The contract operates the computer and telecommunications network and security...
2 days ago
Nortech Systems Incorporated - Somerset, NJ
rack and monitor communication and resolutions using ticketing and remote management systems ConnectWise and Kaseya.* Ability to work independently, remotely or as a team member.* Participate in the...
1 day ago
Milestone Technologies Inc. - Phoenix, AZ
OverviewWe are looking for people to join a Remote Help Desk team that is not like other Remote Help Desk teams. Would you like to work in a dynamic fast-moving environment that values social...
2 days ago
State of Arizona - Phoenix, AZ
Department of Economic SecurityProviding Opportunity, Assistance and Care for Arizonans in need!Help Desk AnalystDivision of Employment and Rehabilitation Services3443 N. Central AvePhoenix, AZ...
2 days ago
KBR - Houston, TX
KBR COMPANY INFORMATIONWhen you become part of the KBR team, your opportunities are endless. As a leading global engineering, construction, and services company, we support the hydrocarbon and...
2 days ago
TAD PGS, Inc. - Oklahoma City, OK
Enterprise Technical Support Analyst Category: IT/Technical Description: TAD PGS, INC. is currently seeking an Enterprise Technical Support Analyst for one of our clients in Oklahoma City, OK. As...
2 days ago
Leidos - Hanover, NH
Description: JOB SUMMARY: Leidos is seeking senior-level PC Technicians/Help Desk Support in multiple, nationwide locations: Charleston, SC Chicago, IL Hanover, NH Honolulu, HI Millington, TN New York...
2 days ago

Help Desk Analyst Online Courses and Training Opportunities

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs


Help Desk - Technician

To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Front Desk Safety and Security

This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to...

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Salary for Help Desk Analyst jobs nationwide

**Data source: Bureau of Labor Statistics

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Help Desk Analyst Related Career Advice Articles

Switching to a Career in Technology

As the hot field nationwide, technology is drawing in new people from all stages in their careers. If you’re interested in breaking into the industry, this simple four-step guide is for you.