Help Desk Analyst Jobs

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

Search Help Desk Analyst Jobs

1-15 of 9,648 Results
Robert Half Technology - Phoenix, AZ
Ref ID: 00...28 Classification: Desktop Support Compensation: $40,000.00 to $50,000.00 per year You will be responsible for interacting and servicing our clients with any technical problem they...
3 days ago
Kelly Services - Canal Winchester, OH
IT Help Desk I, Blacklick, OH IT Helpdesk I will interacts with customers via various channels such as phone, email and online chat in order to actively walk customers through browser or CD based...
3 days ago
BaylorScootAndWhite - Lakeway, TX
Epic Application Support Analyst Description The Epic Application Support Analyst conducts classroom training for end users, assists with the development of computer based training curriculum,...
3 days ago
Kelly Services - Cleveland, OH
Application / Helpdesk Support Analyst (Salesforce) The successful candidate will have the opportunity to work with our client, a Fortune 500 company and a multinational conglomerate corporation...
3 days ago
Robert Half Technology - Scottsdale, AZ
You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their...
2 days ago
Oklahoma State University - Tulsa, OK
Position Details Req ID: req3324 Position Title: Help Desk Representative Part time Position Type: Staff Part-Time OSU Campus: Tulsa Department: COMPUTING SERVICES Location Address: Tulsa,...
2 days ago
Ventech Solutions Inc - Columbus, OH
Short Description on what they will be working on, objectives, and tasks/deliverablesThe (O365/ID management- IT Service Desk Analyst) will provide first and second line technical support to...
2 days ago
Vector Consulting, Inc - Mechanicsburg, PA
Our Government Client is seeking a Help Desk Analyst for a 6 Months plus contract position in Harrisburg, PA Role: Help Desk Analyst The Help Desk Analyst performs the skills listed below....
2 days ago
UST Global Inc - Durham, NC
UST Global provides IT solutions that propel businesses forward, helping CIOs build the future for their organizations. Merging industry-specific expertise with transformative thinking, UST Global...
2 days ago
Health Information Designs, LLC - Auburn, AL
Health Information Designs, LLC (HID) is a pharmacy services company that provides clinical expertise --- powered by proprietary technologies --- to improve the clinical and economic value of...
2 days ago
Robert Half Technology - Worcester, MA
Ref ID: 02...02 Classification: Help Desk/Tech Support I Compensation: DOE Our client in Worcester is looking for an IT Help Desk candidate with exceptional written and oral communication skills....
2 days ago
Kforce Technology - Burbank, CA
RESPONSIBILITIES: Kforce has a client that is seeking an Application Support Analyst for a 6-month contract with possible extension in Burbank, CA. Specific Activities Include: Provide customer...
2 days ago
Kforce Technology - Burbank, CA
RESPONSIBILITIES: Kforce has a client that is seeking an Application Support Analyst for a 6-month contract with possible extension in Burbank, CA. Specific Activities Include: Provide customer...
2 days ago
Robert Half Technology - Modesto, CA
Ref ID: 00...52 Classification: Help Desk/Tech Support I Compensation: DOE We are looking for a Help Desk technician to assist in a 4-6 week project. The company we are working with would like...
2 days ago
Liquidity Services - Montgomery, AL
Every organization has surplus assets or inventory no longer required. Liquidity Services (NASDAQ: LQDT) works with clients to ensure surplus is intelligently transformed from a burden into a...
2 days ago

Help Desk Analyst Online Courses and Training Opportunities

IT Service Desk: Customer Service Fundamentals
Put the "help" in help desk and the "support" in support specialist by implementing proven techniques that both resolve issues and increase customer satisfaction. In this course, join Fancy Mills...

IT Service Desk: Customer Service Fundamentals
Put the "help" in help desk and the "support" in support specialist by implementing proven techniques that both resolve issues and increase customer satisfaction. In this course, join Fancy Mills...

Data Visualization for Data Analysts
As a data analyst, you probably already know how to build visualizations and use tools like Excel and Illustrator. This course challenges you to go beyond the data, beyond the software, and start...

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Salary for Help Desk Analyst jobs nationwide

**Data source: Bureau of Labor Statistics

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