Help Desk Analyst Jobs

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

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1-15 of 10,886 Jobs
CRG Inc. - Lenoir, NC
6 month plus contract for an IT support specialist with experience providing IT help desk support for large deployment and upgrade projects. Client has an MS Office 365 upgrade project and needs...
2 days ago
Roseville, MN
compensation: Competitive wages with benefits employment type: employee's choice QR Code Link to This Post Help Desk & Network Support Technician Position Overview: To provide a superior level of...
2 days ago
Los Angeles, CA
compensation: $14-16/hr employment type: full-time QR Code Link to This Post CUSTOMER SUPPORT SPECIALIST / HELP DESK ABOUT VALENCE Valence was founded on a simple principle: enable apartment...
2 days ago
Century City, CA
1900 Avenue of the Stars compensation: DOE employment type: full-time QR Code Link to This Post Jeffer, Mangels, Butler & Mitchell LLP ("JMBM"), one of California's preeminent law firms is seeking...
2 days ago
Salt Lake City, UT
Superior Group is looking for Help Desk Technician for our Client located in Salt Lake City UT Provides superior technical support to internal end users to resolve computer software and hardware...
2 days ago
Robert Half Technology - Virginia Beach, VA
Ref ID: 04...34 Classification: Account Executive/Staffing Manager Compensation: DOE Robert Half Technology is currently seeking a Sr. Help Desk Technician here in Virginia Beach, Virginia. Send...
2 days ago
PSEG - Newark, NJ
Requisition ID: 35222 Job Function/Category: Finance/Accounting Employment Type: Exempt Full Time This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity,...
2 days ago
Apex Systems, Inc. - Lynchburg, VA
Help desk Support Position Description: Apex Systems, the 2nd largest IT staffing company, is seeking a Desktop Administrator to join our clients growing team and support the mission critical...
2 days ago
ICS - New York, NY
Helpdesk Analyst The helpdesk analyst will be responsible for daily support task. The Helpdesk analyst will provide support through phone or email 90% of the time. Experience Experience with...
2 days ago
GDIT - Sumter, SC
Job Description Responsible for supporting all aspects of the of the USARCENT Help Desk operations located at Patton Hall. Must be able to communicate clearly and provide courteous customer...
2 days ago
Remedy Intelligent Staffing - Bel Air, MD
A local financial institution is looking for a Technical Support Analyst. Requirements: Maintain company's hardware inventory. Perform hardware repairs and preventive maintenance on servers,...
2 days ago
Canon Solutions America - Itasca, IL
OverviewCanon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service...
2 days ago
Golden Resources. Inc. - Cincinnati, OH
The Application Analyst is responsible for leading in all facets of the systems development life cycle for application enhancements of various sizes and complexities related to the Toshiba ACE...
2 days ago
Corizon Health, Inc. - Brentwood, NY
Correctional Care | Committed Careers | Corizon HealthWe have an exceptional opportunity for an IT Service Desk Technician to join our Healthcare Support Team in Brentwood, TN.Qualifications of...
2 days ago
BayOne Solutions - San Ramon, CA
Summary: You will be working as ETL Production Support Engineer/ Analyst with DW teamfor one of our clients based in San Ramon, CA. The candidate will be part of the Production\Operations team and...
2 days ago

Help Desk Analyst Online Courses and Training Opportunities

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs

Your...


Front Desk Safety and Security

This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to...


IT Service Desk: Customer Service Fundamentals
Put the "help" in help desk and the "support" in support specialist by implementing proven techniques that both resolve issues and increase customer satisfaction. In this course, join Fancy Mills...

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**Data source: Bureau of Labor Statistics

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Switching to a Career in Technology

As the hot field nationwide, technology is drawing in new people from all stages in their careers. If you’re interested in breaking into the industry, this simple four-step guide is for you.