Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.
Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.
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HSK Technologies, Inc.
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Lansing, MI
Title: Help Desk/Desktop Support- 3rd shift Location: Lansing, MI Duration: 12 Months Contract Job Description: Desktop Support Experience with Windows 10 INSTALLATION, Support, Patching, and...
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2 days ago
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ResourceMFG
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Oklahoma City, OK
ResourceMFG is currently seeking a Help Desk Technician: Key items we are looking in a help desk candidate; Must have 2 years recent help desk experience. This would be a TTH position. Rate of pay...
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2 days ago
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United Health Group
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Dallas, TX
systems 5+ years of experience in a customer service role 5+ years of Technology Support experience 5+ years working experience with Microsoft Tools: Word (creating memos, writing), Outlook (setting...
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2 days ago
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CSRA, Inc.
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Annapolis Junction, MD
Clearance Level Must Currently Possess: Top Secret w/SCI eligibility Clearance Level Must Be Able to Obtain: Top Secret SCI Suitability: Polygraph Job Family: Help Desk Job Description: GDIT is...
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2 days ago
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Robert Half Technology
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Columbia, SC
This Help Desk Analyst role is located in the Lexington, South Carolina area and is a long term temporary-to-full time opportunity....
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2 days ago
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AIC (part of ACS Group)
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Corona, NY
Qualifications: Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting....
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2 days ago
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Azpsa
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Phoenix, AZ
Knowledge, Skills & Abilities Good working knowledge of IT networks and systems Working knowledge of Microsoft Windows Server operating systems Ability to multitask Excellent interpersonal skills Excellent...
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2 days ago
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Pharmacare
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Honolulu, HI
systems....
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2 days ago
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Intermax Networks
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Kootenai, ID
Other duties as assigned Desired Qualifications: Associates degree in Computer Science, Information Technology (IT), or equivalent experience. Ability to build rapport with clients....
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2 days ago
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Jump Start Technology
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San Jose, CA
Job Description Jump Start Technology is currently seeking a Level 1 Help Desk Support team member in San Jose, CA....
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3 days ago
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Entertainment Earth
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Simi Valley, CA
The Help Desk Support - Level I reports directly to the Director of IT and Software Engineering....
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3 days ago
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TEKsystems, Inc
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Lehi, UT
We are looking for candidates with one year + of customer service/help desk support experience in a call center environment....
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2 days ago
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Robert Half Technology
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Long Beach, CA
Ref ID: 00...39 Classification: Help Desk/Tech Support I Compensation: $18.00 to $20.00 per hour Our client is seeking a Help Desk Analyst for a 12 month ongoing assignment....
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2 days ago
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Nissan
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Irving, TX
With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles...
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2 days ago
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AppleOne
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Santa Rosa, CA
Confident with all currently supported Windows and Mac OS desktop operating systems. If you are interested please apply immediately....
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2 days ago
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Silicon Valley, just outside San Francisco in the US, is known world-wide to inventors, entrepreneurs and investment bankers looking to make money on their technological products and investment...
English is the main language of international communication and is essential for people working in the tourist industry. This course introduces the English vocabulary necessary for working at a...
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