Help Desk Technician Jobs in Virginia Beach, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Client Support Specialist - Dec 2024 / May 2025 Grads
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 16 hours ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 16 hours ago
ADP is hiring a Client Support Specialist - Dec 2024 / May 2025 Grads. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join...
Project Support Engineer Expert, World Class Planning
- Virginia Beach, VA
- 2 days ago
- Virginia Beach, VA
- 2 days ago
Responsibilities Noblis MSD is seeking an experienced Navy depot level surface ship maintenance and modernization Project Support Engineer Expert (with an ACTIVE Secret clearance) to support...
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 6 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 6 days ago
Founded in 1995, ESN is a Small Disadvantage Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that...
Systems 7/2010, Microsoft Office 365, Citrix, Printing, and Scanning Position Requirements Associates Degree or higher in Computer Science and/or equivalent work of college experience preferred. 2...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 7 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 7 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
The Website Support Specialist is fully responsible for handling technical support requests (via email and phone) for customers utilizing our website products and marketing services. This resource...
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 8 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 8 days ago
Posting Details Posting Details Working TitleHelp Desk Services Specialist Position Number00843A DepartmentLIBRARY PUBLIC SERVICES LocationNorfolk, VA Type of PositionClassified Type of JobFull...
Technical Support Specialist (MSST) - (Engineer Systems 2) -25018
- Virginia Beach, VA
- 13 days ago
- Virginia Beach, VA
- 13 days ago
Minimum Qualifications Must have a thorough understanding of Linux operating systems and be able to use advanced capabilities Thorough understanding of networking concepts, architectures, and transport...
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 13 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 13 days ago
BCforward is currently seeking a highly motivated Desktop Support Technician in Virginia Beach, VA. Position Title: Desktop Support Technician Location : Virginia Beach, VA Anticipated Start Date:...
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 14 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 14 days ago
Functional Responsibilities: First level Support: Provide first-level help desk support to all faculty/staff and students....
Windows Administration/Helpdesk Support
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 19 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 19 days ago
Preferred n/a NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this...
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 29 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 29 days ago
Primary Functions: Provide troubleshooting assistance and problem resolution for computer systems in a variety of environments. Provide assistance and resolution for personal computers,...
Computer Technician/ Network Administrator
- Hampton, VA (22 miles from Virginia Beach, VA)
- 30+ days ago
- Hampton, VA (22 miles from Virginia Beach, VA)
- 30+ days ago
This position is for an enthusiastic system administrator managing many of the Hampton University School of Pharmacy computer client and server-based technologies. This position is also...
Student Worker or Graduate Assistant (IT Help Desk)
- Virginia Beach, VA
- 60+ days ago
- Virginia Beach, VA
- 60+ days ago
systems, Microsoft Office, and web browser technology Ability to follow written and verbal instructions Commitment to Regent's core values of Excellence, Innovation, and Integrity Regent University...
IT Helpdesk Technician - Southern Auto Group - Newport News
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 60+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 60+ days ago
We are looking for a dedicated IT Helpdesk Technician to fill a FULL-TIME POSITION, providing technical support and ensuring the smooth operation of our organizations IT systems. While prior...
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Virginia Beach, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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