Help Desk Technician Jobs in Virginia Beach, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Requirements Dam Neck, VA Secret Polygraph not specified Early Career (2+ yrs experience) $50,000 - $60,000 Job Description Day-to-Day Responsibilities: Provide Tier 1/Tier 2 IT support to end...
In PersonRQ Construction is looking for an IT Help Desk Technician to join our team in Virginia Beach, VA....
In PersonJunior Tier II Help Desk Agent
- StratasCorp Technologies
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 4 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 4 days ago
Desk Technician to provide first line support for Microsoft technologies including Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive), Windows 10/11, Azure Active Directory/Entra ID...
In PersonJunior Computer User Support Specialist
- Decisionpoint Corporation
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 5 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 5 days ago
Overview DecisionPoint Corporation is seeking a Junior Computer User Support Specialist for the Norfolk Naval Shipyard IT Support Services contract. NNSY's mission is to safely return warships to...
HybridSenior Desktop Support Technician
- Leidos
- Virginia Beach, VA
- 5 days ago
- Virginia Beach, VA
- 5 days ago
More About the Role: NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core...
In PersonTechnical Support Specialist (Engineer Systems 2) - 28680
- Huntington Ingalls Industries
- Virginia Beach, VA
- 7 days ago
- Virginia Beach, VA
- 7 days ago
Candidate must have strong practical knowledge and hands-on experience with Red Hat Linux operating system. Bonus Points For Having!...
In Person- Centuria Corporation
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 10 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 10 days ago
Title: Training Support Specialist Clearance: Secret Location: Norfolk, VA Program: USFF Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been...
In PersonSpecialist, DC Technical Support
- DollarTree
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 12 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 12 days ago
Job Description Job Title: DC Technical Support Specialist Reports to:DC Technical Services Manager (Directly) Director of Technical Services (Indirectly) The DC Technical Support Specialist is...
In Person- Regent University
- Virginia Beach, VA
- 17 days ago
- Virginia Beach, VA
- 17 days ago
Help Desk Technician Regent University - 3.5 Virginia Beach, VA Job Details Full-time 1 day ago Benefits Disability insurance Health insurance Flexible spending account Life insurance Retirement plan...
In Person Part Time- 22nd Century Technologies, Inc.
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 22 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 22 days ago
Job Requirements Joint Forces Staff College, VA Secret Polygraph not specified Early Career (2+ yrs experience) $60,000 - $65,000 Job Description Job Description - Help Desk Technician Location: Norfolk...
In Person- Leidos
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 23 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 23 days ago
More About the Role: NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core...
In Person- Systems Engineering Associates (SEA)
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 23 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 23 days ago
Also, may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
In Person- Indel Power Group
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 25 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 25 days ago
Help Desk Technician Western Branch Diesel Portsmouth, VA Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Help Desk Technician at our location in Portsmouth, VA....
In Person- TEKsystems
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 27 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 27 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonSITEC - PC Technician - Little Creek, VA
- Perspecta
- Virginia Beach, VA
- 28 days ago
- Virginia Beach, VA
- 28 days ago
Installing and configuring application and operating system software and upgrades. Troubleshooting and repairing hardware and network connectivity issues....
In PersonDemographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Virginia Beach, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »