Help Desk Technician Jobs in Colchester, VT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Axiom Technologies LLC
- Saint Albans, VT (19 miles from Colchester, VT)
- 1 day ago
- Saint Albans, VT (19 miles from Colchester, VT)
- 1 day ago
systems, Office 365/Microsoft 365, Outlook, Teams, VPN, printers, and peripherals Resolve issues escalated from Level 1, ensuring adherence to SLAs and prioritization guidelines Perform root cause...
In Person- TEKsystems
- Burlington, VT (6 miles from Colchester, VT)
- 8 days ago
- Burlington, VT (6 miles from Colchester, VT)
- 8 days ago
Desktop Support Technician - Job Description We are seeking a customer-focused Desktop Support Technician to support large-scale hardware rollout initiatives across multiple hospital locations....
In Person Contract- TEKsystems
- Burlington, VT (6 miles from Colchester, VT)
- 8 days ago
- Burlington, VT (6 miles from Colchester, VT)
- 8 days ago
Desktop Support Technician Location: Burlington, VT Looking for a hands-on IT role where you can make an impact? TEKsystems is partnering with a leading healthcare organization to hire a Desktop...
In Person Contract- Howard Center
- Burlington, VT (6 miles from Colchester, VT)
- 11 days ago
- Burlington, VT (6 miles from Colchester, VT)
- 11 days ago
at Howard Center in Burlington, Vermont, United States Job Description Click the link below to learn how Howard Center helps change lives: Technical Support Analyst Provide timely front-line...
In Person- Vermont Information Processing
- Colchester, VT
- 13 days ago
- Colchester, VT
- 13 days ago
VIP is looking for an Application Support Analyst to join our RAS (Route Accounting System) Customer Support Team. The successful Application Support Analyst must enjoy working with others, be a...
Hybrid- Burlington School District
- Burlington, VT (6 miles from Colchester, VT)
- 23 days ago
- Burlington, VT (6 miles from Colchester, VT)
- 23 days ago
Install and upgrade hardware, operating systems, and software programs. Communicate with end users during the support process. Maintain user accounts and passwords for various services....
In PersonDesktop Support Engineer (Full-Time) Saint Albans, Vermont- USA
- Axiom Technologies
- Saint Albans, VT (19 miles from Colchester, VT)
- 23 days ago
- Saint Albans, VT (19 miles from Colchester, VT)
- 23 days ago
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are...
Hybrid Full Time- Deringer
- Saint Albans, VT (19 miles from Colchester, VT)
- 26 days ago
- Saint Albans, VT (19 miles from Colchester, VT)
- 26 days ago
This position offers help desk support and technical assistance to system users....
In Person- TEKsystems
- Burlington, VT (6 miles from Colchester, VT)
- 27 days ago
- Burlington, VT (6 miles from Colchester, VT)
- 27 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
Hybrid- University of Vermont
- Burlington, VT (6 miles from Colchester, VT)
- 27 days ago
- Burlington, VT (6 miles from Colchester, VT)
- 27 days ago
Support areas include Active Directory Accounts, desktop operating system and software, network access, internally developed application use, desktop and laptop hardware, mobile devices, public computers...
In Person- SUNY Clinton - Clinton Community College
- Plattsburgh, NY (18 miles from Colchester, VT)
- 30+ days ago
- Plattsburgh, NY (18 miles from Colchester, VT)
- 30+ days ago
STARTING RATE - $45,000.00 SUMMARY The IT Help Desk Technician serves as the primary point of contact for technology support for faculty, staff, and students at the College....
In Person- Alexander Technology Group
- Burlington, VT (6 miles from Colchester, VT)
- 30+ days ago
- Burlington, VT (6 miles from Colchester, VT)
- 30+ days ago
Back Desktop Support Specialist Desktop Engineer Burlington, Massachusetts Temp Per Hour Apr 21, 2026 $30.00 - $40.00 Alexander Technology Group is seeking a Desktop Support Specialist for a...
In PersonDatacenter Server Support Engineer
- Infosys
- Burlington, VT (6 miles from Colchester, VT)
- 45+ days ago
- Burlington, VT (6 miles from Colchester, VT)
- 45+ days ago
In the assigned Job Role of Technology Consultant 1, your Area Of Responsibility will be as below: Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate...
In Person- Konica Minolta
- South Burlington, VT (6 miles from Colchester, VT)
- 45+ days ago
- South Burlington, VT (6 miles from Colchester, VT)
- 45+ days ago
systems and platforms from Microsoft, VMware, Citrix, Symantec, and similar vendors Enterprise hardware solutions from HP, Dell, Cisco, and comparable manufacturers Proven ability to manage priorities...
In Person- Colchester School District
- Colchester, VT
- 45+ days ago
- Colchester, VT
- 45+ days ago
Computer Support Welcome to Colchester School District Colchester School District includes one high school, one middle school, and three elementary schools. It is located on Lake Champlain and...
HybridDemographic Data for Colchester, VT
Moving to Colchester, VT? Find some basic demographic data about Colchester, VT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Colchester, VT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Colchester, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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