Help Desk Technician Jobs in Vermont
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Proficiency in Microsoft Office and Windows Operating Systems. Familiarity with ServiceNow or similar IT Service Management tools (creating, updating, and closing tickets)....
Ethiopian Airlines Group would like to invite qualified applicants for the position of JUNIOR DESKTOP TECHNICAN. ABOUT THE JOB POSITION: JUNIOR DESKTOP TECHNICIAN. QUALIFICATION REQUIREMENTS A...
Addison Central School DistrictTechnology Support Specialist Addison Central School District is seeking applicants for the position of Technology Support Specialist. The Technology Support...
Computer Technician/User Support Specialist
- Essex Junction, VT
- 1 day ago
- Essex Junction, VT
- 1 day ago
Essex Westford School District (EWSD) has an opportunity for a Computer Technician/User Support Specialist to join the Technology Department. This position provides support for computers used by...
Support Engineer simpleroute Support Engineers play a vital role in the company s ability to deliver quality support in a timely fashion to our clients. The frequency in which they interact with...
Position Overview Were hiring a Desktop Support Technician to join a high-performing IT team supporting a leading enterprise aerospace company in Vergennes, VT. This on-site role offers the chance...
. + Install, configure, and maintain Windows and Mac operating systems and applications. + Support Office 365, Active Directory, and other enterprise tools. + Set up and maintain user accounts, permissions...
Strong understanding of Microsoft Windows Desktop and Server operating systems, Microsoft 365 products, On-Premises and Azure Active Directory and Group Policy....
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Position Overview** Under minimal supervision, performs installation, maintenance, and repairs on Company products at assigned customer sites as directed by service management. **Company...
Remote WorkPosition Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...
Location:** Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $106.2K $124.7K Offers Equity _At Confluent, we are...
Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** Help Desk Agent provides customer...
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary Responsible for maintaining a reliable, secure and efficient data communications network....
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Demographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Vermont
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Service Now PaaS
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- General Repair
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Interpersonal Skills
- Collaboration
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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