Help Desk Technician Jobs in Vermont

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 18 Jobs

IT Service Desk Analyst

  • Montpelier, VT
  • 1 hour ago
  • Montpelier, VT
  • 1 hour ago

Proficiency in Microsoft Office and Windows Operating Systems. Familiarity with ServiceNow or similar IT Service Management tools (creating, updating, and closing tickets)....

Junior Desktop Technician

  • South Burlington, VT
  • 10 hours ago
  • South Burlington, VT
  • 10 hours ago

Ethiopian Airlines Group would like to invite qualified applicants for the position of JUNIOR DESKTOP TECHNICAN. ABOUT THE JOB POSITION: JUNIOR DESKTOP TECHNICIAN. QUALIFICATION REQUIREMENTS A...

Technology Support Specialist

  • Middlebury, VT
  • 1 day ago
  • Middlebury, VT
  • 1 day ago

Addison Central School DistrictTechnology Support Specialist Addison Central School District is seeking applicants for the position of Technology Support Specialist. The Technology Support...

Computer Technician/User Support Specialist

  • Essex Junction, VT
  • 1 day ago
  • Essex Junction, VT
  • 1 day ago

Essex Westford School District (EWSD) has an opportunity for a Computer Technician/User Support Specialist to join the Technology Department. This position provides support for computers used by...

Support Engineer

  • Colchester, VT
  • 1 day ago
  • Colchester, VT
  • 1 day ago

Support Engineer simpleroute Support Engineers play a vital role in the company s ability to deliver quality support in a timely fashion to our clients. The frequency in which they interact with...

Desktop Support Technician

  • Vergennes, VT
  • 1 day ago
  • Vergennes, VT
  • 1 day ago

Position Overview Were hiring a Desktop Support Technician to join a high-performing IT team supporting a leading enterprise aerospace company in Vergennes, VT. This on-site role offers the chance...

T2 Desktop Support Technician

  • Vergennes, VT
  • 1 day ago
  • Vergennes, VT
  • 1 day ago

. + Install, configure, and maintain Windows and Mac operating systems and applications. + Support Office 365, Active Directory, and other enterprise tools. + Set up and maintain user accounts, permissions...

Information Support Specialist II

  • Rutland, VT
  • 4 days ago
  • Rutland, VT
  • 4 days ago

Strong understanding of Microsoft Windows Desktop and Server operating systems, Microsoft 365 products, On-Premises and Azure Active Directory and Group Policy....

Advanced Technical Support Specialist

  • Burlington, VT
  • 5 days ago
  • Burlington, VT
  • 5 days ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Sr. Applications Support Specialist

  • Montpelier, VT
  • 5 days ago
  • Montpelier, VT
  • 5 days ago

Position Overview** Under minimal supervision, performs installation, maintenance, and repairs on Company products at assigned customer sites as directed by service management. **Company...

Remote Work

Senior Technical Support Engineer, MI - I

  • Montpelier, VT
  • 14 days ago
  • Montpelier, VT
  • 14 days ago

Position Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...

Technical Support Engineer

  • Montpelier, VT
  • 19 days ago
  • Montpelier, VT
  • 19 days ago

Location:** Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $106.2K $124.7K Offers Equity _At Confluent, we are...

Help Desk Agent

  • Montpelier, VT
  • 19 days ago
  • Montpelier, VT
  • 19 days ago

Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** Help Desk Agent provides customer...

Network Support Analyst III

  • Montpelier, VT
  • 21 days ago
  • Montpelier, VT
  • 21 days ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary Responsible for maintaining a reliable, secure and efficient data communications network....

Design Support Engineer

  • Montpelier, VT
  • 21 days ago
  • Montpelier, VT
  • 21 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Demographic Data for Vermont

Moving to Vermont? Find some basic demographic data about Vermont below.


Local
National
643,077
20,393

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Vermont

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Vermont offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Vermont
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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