Help Desk Technician Jobs in Vermont
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Install and support a variety of PC operating systems....
Remote- Axiom Technologies LLC
- Saint Albans, VT
- 1 day ago
- Saint Albans, VT
- 1 day ago
systems, Office 365/Microsoft 365, Outlook, Teams, VPN, printers, and peripherals Resolve issues escalated from Level 1, ensuring adherence to SLAs and prioritization guidelines Perform root cause...
In PersonRemote Support Engineer CT/MR/VL
- Canon USA & Affiliates
- Montpelier, VT
- 2 days ago
- Montpelier, VT
- 2 days ago
Remote Support Engineer CT/MR/VL - req1695 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for...
RemoteRemote Support Engineer -XR/VL
- Canon USA & Affiliates
- Montpelier, VT
- 2 days ago
- Montpelier, VT
- 2 days ago
Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon...
RemoteSeasonal IT Support Technician
- Bennington-Rutland Supervisory Union
- Sunderland, VT
- 2 days ago
- Sunderland, VT
- 2 days ago
systems is preferred Valid drivers license and vehicle to travel to school sites Comfort working independently with limited supervision...
In Person Temporary- Trivium Life Services DBA Averte
- Bradford, VT
- 4 days ago
- Bradford, VT
- 4 days ago
at Trivium Life Services DBA Averte in Bradford, Vermont, United States Job Description Position Support residents in achieving treatment goals, assisting with daily needs, and engaging in...
In PersonJob Description Preferably based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Description As a Support Engineer II, your role involves conducting investigations on...
HybridRole: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
RemoteDesktop Support Technician - Job Description We are seeking a customer-focused Desktop Support Technician to support large-scale hardware rollout initiatives across multiple hospital locations....
In Person ContractPosition Overview The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...
In PersonDesktop Support Technician Location: Burlington, VT Looking for a hands-on IT role where you can make an impact? TEKsystems is partnering with a leading healthcare organization to hire a Desktop...
In Person Contractat Howard Center in Burlington, Vermont, United States Job Description Click the link below to learn how Howard Center helps change lives: Technical Support Analyst Provide timely front-line...
In Person- Vermont Information Processing
- Colchester, VT
- 13 days ago
- Colchester, VT
- 13 days ago
VIP is looking for an Application Support Analyst to join our RAS (Route Accounting System) Customer Support Team. The successful Application Support Analyst must enjoy working with others, be a...
HybridSalesforce Production Support engineer
- Cognizant
- Montpelier, VT
- 19 days ago
- Montpelier, VT
- 19 days ago
As a Salesforce Production Support Engineer, you will make an impact by providing hands-on L2 and L3 production support and contributing to Salesforce development across Sales Cloud, Service...
In PersonInformation Support Specialist II
- Heritage Family Credit Union
- Rutland, VT
- 20 days ago
- Rutland, VT
- 20 days ago
This position is primarily onsite at our Operations Center in Rutland, Vermont. Occasional travel to various branches will be required. Candidate must be within commutable distance to the Rutland...
In PersonDemographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Vermont
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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