Help Desk Technician Jobs in Vermont
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
.** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing...
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary Responsible for maintaining a reliable, secure and efficient data communications network....
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
I.T. Support Specialist 3.7 3.7 out of 5 stars Milton, VT 05468 Husky TechnologiesTM is a company with a strong foundation built on innovation, close customer relationships, a strong sense of...
The Northeastern Vermont Regional Hospital (NVRH) Information Services team is seeking a dedicated Help Desk Coordinator to serve as the first point of contact for our clients' technical support...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
This position offers help desk support and technical assistance to system users....
Remote help desk support experience. This position will be fully remote so someone should have remote troubleshooting2. Customer service and team mentality....
Remote WorkDesktop Support Location : Vergennes, VT 05491 Duration : 12 months (with possible extension) Job Description: Experience with deskside support to build machines, install software, move customer...
Knowledge, Skills, and Abilities: Basic knowledge of Windows, MacOS, Android, iOS, and iPadOS operating systems. Familiarity with customer service principles and basic troubleshooting techniques....
This job was posted by : For more information, please see: **Are you the go-to person for tech support among your friends and family? Do you enjoy solving tech puzzles and helping others...
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
At **CompucomStaffing** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance, and reemployment assistance. Our...
Are you the go-to person for tech support among your friends and family? Do you enjoy solving tech puzzles and helping others understand the tools they use every day? If so, you might be the...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Demographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Vermont
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Operating Systems
- VPN
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Inventory Management
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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