Help Desk Technician Jobs in San Antonio, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Installs software on PCs SOC operating systems and upgrades, as well as installation and update of COTS software packages including the Microsoft Office Suite....
In PersonTask Management Systems Support Specialist
- BRS
- San Antonio, TX
- 3 days ago
- San Antonio, TX
- 3 days ago
Task Management Systems Support Specialist BRS - 3.7 San Antonio, TX Job Details Full-time 1 day ago Benefits Profit sharing Paid holidays Disability insurance Health insurance Dental insurance...
In PersonSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the...
In Personsystems and common workplace tools Experience supporting enterprise devices such as laptops, peripherals, and mobile equipment Ability to work both independently and as part of a team...
In PersonHelp Desk Technician III (Immediate Opening)
- San Antonio Independent School District
- San Antonio, TX
- 8 days ago
- San Antonio, TX
- 8 days ago
Position Type: District-Based Professional/ Technician (District) Date Posted: 5/26/2026 Location: Information Technology Attachment(s): ITC-ITSD Help Desk Technician III.pdf...
In PersonNetwork Operations Center Help Desk Engineer 1
- L3Harris Technologies
- San Antonio, TX
- 13 days ago
- San Antonio, TX
- 13 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest...
In PersonBilingual Parent Support Specialist (Full Time)
- Archdiocese of San Antonio
- San Antonio, TX
- 13 days ago
- San Antonio, TX
- 13 days ago
Apply Job Type Full-time Description Monday - Friday (2Pm - 10PM) Variable Shifts as needed. Supervise pregnant and parenting mothers ages 18+ years old and their children ages 0-3 years old...
In Person Full Time- University Health
- San Antonio, TX
- 14 days ago
- San Antonio, TX
- 14 days ago
POSITION SUMMARY/RESPONSIBILITIES Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents...
In PersonJob Summary The PKI Helpdesk Analyst will support the Air Force Public Key Infrastructure (AF PKI) Program by providing Tier 2 and Tier 3 technical support to Department of the Air Force (DAF)...
In PersonAccount Support Specialist - San Antonio, TX
- CBRE
- San Antonio, TX
- 15 days ago
- San Antonio, TX
- 15 days ago
Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to...
In PersonAre you a versatile, technically curious engineer ready to move beyond traditional ticket-based support? We are partnering with a premier financial technology innovator seeking a dynamic Platform...
In Person- South San Antonio Independent School District
- San Antonio, TX
- 15 days ago
- San Antonio, TX
- 15 days ago
skills as well as strong verbal and written communication, strong interpersonal and organizational skills Major Responsibilities and Duties Install, configure, and maintain commercially developed operating...
In Person2026-2027 IT Support Technician - Bastrop/Manor, TX
- Compass Rose Public Schools (TX)
- San Antonio, TX
- 18 days ago
- San Antonio, TX
- 18 days ago
IT Support Technician - Bastrop/Manor, TX Position Reports To: IT Support Manager Location: This role in-person supports our campuses in Bastrop and Manor, TX Qualifications and Preferred...
In PersonKforce has a client in San Antonio, TX that is seeking an EPBCS Support Engineer that provides deep subject matter expertise in the requested field to achieve business objectives such as...
In PersonPart-Time Help Desk III (2026-2027 School Year)
- San Antonio Independent School District
- San Antonio, TX
- 22 days ago
- San Antonio, TX
- 22 days ago
Position Type: Part-Time/ Part Time Professional Date Posted: 5/12/2026 Location: Information Technology Attachment(s): IT Help Desk III Part Time.pdf
In Person Part TimeDemographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in San Antonio, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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