Help Desk Technician Jobs in San Antonio, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
We are looking for a Help Desk Technician interested in working in a dynamic, fast-paced organization....
Remote WorkQualifications: At least 1-2 years of Helpdesk Experience. Experience with Ticketing System. Providing Level 1/Level 2 IT support. Experience with resolving It hardware and desktop issues. Pay...
Engineer I, LS Engineering Support Specialist (Hybrid-Puerto Rico)
- San Antonio, TX
- 2 days ago
- San Antonio, TX
- 2 days ago
Date Posted: 2025-08-21 Country: United States of America Location: HPR01: Collins Puerto Rico- Aguadilla Road 110 North Km 28.8 San Antonio Industrial Park, Aguadilla, PR, 00603 USA Position Role...
As a Platform Support Engineer, you'll help ensure that the platform operates smoothly on a daily basis. Through tickets and projects, you'll also identify and help to resolve issues with bugs,...
- Schertz, TX (16 miles from San Antonio, TX)
- 3 days ago
- Schertz, TX (16 miles from San Antonio, TX)
- 3 days ago
Install, configure and support operating systems and applications software. Inform Supervisor of critical systems issues, ticket resolution and services....
Troubleshoot operating system issue. Connection issues with LAN/WAN....
Client Support Specialist - San Antonio, TX Area (REMOTE)
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Edina,...
Essential Job Functions Troubleshoot problems relating to computer equipment operating system software, application software, and hardware Maintain hardware and software inventory for responsible facilities...
MES Modelling Support Engineer
- Santa Clara, TX (24 miles from San Antonio, TX)
- 7 days ago
- Santa Clara, TX (24 miles from San Antonio, TX)
- 7 days ago
MES Modelling Support Engineer MES Modelling Support Engineer ( Global Product Support and Testing Analyst) Location: Santa Clara, CA (100% Onsite) Key Responsibilities Document and maintain MES...
Tier 2 Help Desk Specialist - Weekday Swing Shift
- San Antonio, TX
- 8 days ago
- San Antonio, TX
- 8 days ago
Position Description: We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert-level support to our...
Tier 2 Help Desk Specialist - Part-Time (Weekend Day Shift)
- San Antonio, TX
- 9 days ago
- San Antonio, TX
- 9 days ago
Position Description: We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert-level support to our...
Tier 2 Help Desk Specialist - Weekday Overnight
- San Antonio, TX
- 9 days ago
- San Antonio, TX
- 9 days ago
Position Description: We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert-level support to our...
Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)
- San Antonio, TX
- 9 days ago
- San Antonio, TX
- 9 days ago
Position Description: We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert-level support to our...
%3D40 HRS WEEKLY)], [CONTRACT], [ONSITE] Pay Range: $38/hr to $40/hr on W2 Please note that actual compensation may vary within this range due to factors such as location, experience, and job...
You'll provide excellent help desk support while learning core IT infrastructure processes in a fast-paced, mission-driven environment....
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in San Antonio, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »