Help Desk Technician Jobs in San Antonio, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
system to another operating system Fast learner and ability to work in a fast paced environment; self motivated and can meet deadlines/ stay on task Physically able to handle manual labor of unboxing...
System, Microsoft Office applications (to include Office 365), and other common desktop applications such as Adobe Acrobat, Active Client, etc.; ability to quickly learn unique GOTS applications....
- San Antonio, TX
- 3 days ago
- San Antonio, TX
- 3 days ago
Baptist Health System - San Antonio TX is seeking a Registered Nurse (RN) Case Manager, Clinical Support Specialist Level II for a nursing job in San Antonio, Texas. Job Description & Requirements...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Job Details Job Location : Corporate Office - San Antonio, TX Position Type : Full Time Salary Range : Undisclosed Description Lucifer Lighting Company is a privately held San Antonio-based...
In-depth knowledge of Windows and Linux operating systems, as well as networking concepts and protocols. Familiarity with common software applications, web browsers, and virtualization suites....
This position provides end users with excellent customer service, service management, incident management, technical troubleshooting, help desk support services, first contact resolution, and escalation...
systems, and basic networking Familiarity with MDM solutions (e.g., Intune, Jamf, AirWatch) Strong troubleshooting skills and ability to prioritize tasks in a fast-paced environment Excellent communication...
systems Some experience in a Helpdesk, Network or System Administrator role is preferred but not required....
Technical Support Analyst San Antonio, TX - 29527
- San Antonio, TX
- 11 days ago
- San Antonio, TX
- 11 days ago
Applies expertise with troubleshooting the following: Customer Support desktop software (Operating System and Applications), desktop hardware (desktops, laptops, and tablets), Personal Digital Assistants...
Insight Global is looking for a Desktop Support Technician to work for a client local to San Antonio. This role will be on site at the headquarters. Candidate will be responsible for all tier 2...
Customer Technical Support Representative 4 (SCA)
- San Antonio, TX
- 13 days ago
- San Antonio, TX
- 13 days ago
Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem....
Pay Rate: 17 - 18$/hr Key Responsibilities: Provide real-time monitoring and issue resolution for ATMs globally using internal tools and systems. Deliver end-to-end ticket oversight, ensuring...
Position Details: Industry: Bank Title: Help Desk Support Duration: 12 months + Location: San Antonio, TX Must Haves: Strong experience working as a IT support....
Clinical Health Technology Support Specialist - Associate
- San Antonio, TX
- 23 days ago
- San Antonio, TX
- 23 days ago
This mission-critical role will under general supervision, provide frontline support for UT Health's clinical information system users. Jobs in this family are responsible for on-going support and...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in San Antonio, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »