Help Desk Technician Jobs in Texas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The EUC LTP support engineer provides Cast Member service support in solve and supporting Windows operating systems, authorized applications and peripherals enabling the Cast Member to perform their...
About Envoy Envoy's workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified...
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
Technology Support Specialist I - University Technology Solutions (UTS)
- San Antonio, TX
- 2 hours ago
- San Antonio, TX
- 2 hours ago
Responsible for workstation imaging, data backup, and operating system recovery. Provides training and support of software packages to staff, faculty, and management....
Install and configure application and operating system software and upgrades. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment....
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we...
Client Support Specialist - SPC - req12464 If you are a TRS or ORP retiree please contact Employment at ... for clarification on eligibility of this position. Posting closes on: 8/1/2025 at 6:00pm...
Get ready to thrive where technology moves fast! We have an outstanding job opportunity at Staffmark and our partner company which is a top-tier leader in electronic equipment repairs. Our client...
Hospitality OPERA Cloud Help Desk Associate (Bilingual - Portuguese)
- Austin, TX
- 5 hours ago
- Austin, TX
- 5 hours ago
Job Description Overview We at Oracle are looking for inventive individuals with a passion for innovation in technology. The position available is for Help Desk Associates who will essentially own...
Urgent hiring for "Processing Specialist" in San Antonio, TX! Must be located closer to San Antonio, Texas Job Description: Receive and assess customer tickets to determine the appropriate course...
Sr. Technical Support Engineer, Focused Services, Prisma Cloud
- Plano, TX
- 6 hours ago
- Plano, TX
- 6 hours ago
system structure Certifications such as CKA (Certified Kubernetes Administrator) and AWS Solutions Architect....
DESCRIPTION/RESPONSIBILITIES:What will you do?* Address different engineering and technical issues that arise with Low and Medium voltage switchgear and switchboard equipment once in the field.*...
Microsoft Operating System experience is required....
Who We Are: Headquartered in Austin, TX, with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to...
Insight Global is looking for a Help Desk Technician to join our top chemical client....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Texas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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