Help Desk Technician Jobs in Texas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desk Technician III who holds an active TS/SCI clearance....
The Infrastructure Engineer is responsible for the tracking and reporting of End of Service Life (EOSL)/Not Permitted Technology (NPT) infrastructure and application products supporting the...
- Austin, TX
- moments ago
- Austin, TX
- moments ago
Role: Production Support Engineer - Java /.Net ( 19587-1 ) Location: San Antonio, TX or Austin, TX ( hybrid, locals only ) Duration: 12+ Months Description: We are looking for a highly energetic...
1. Provide Level 2 End User Support (30%) Monitor and respond promptly to support tickets in the queue(s). Document Service Desk ticket technical notes for escalation or resolution of service...
Desktop Support Technician - Public Trust Or Higher Required
- Fort Cavazos, TX
- 1 hour ago
- Fort Cavazos, TX
- 1 hour ago
Skills: Desktop Support, Troubleshooting, Help desk support, Help desk, ServiceNow, ticketing system, Windows 10, Microsoft Top Skills Details: Desktop Support, Troubleshooting, Help desk Support, Help...
Salary Not Available Position range in Smith County $29k - $56k Per Year Computer Technician Ghulam Food Enterprises, Inc Occupation: Computer User Support Specialists Location: Lindale, TX -...
Desk support Knowledge, Skills, & Abilities Awareness of Active Directory Ability to efficiently troubleshoot and document technical issues Strong working knowledge of Windows 10, Microsoft Office...
Bilingual Technical Support Representative (TSR) - 77036
- Houston, TX
- 3 hours ago
- Houston, TX
- 3 hours ago
Between $40k and $48k Per Year DOE (Depends on Experience) Position range in Harris County $28k - $45k Per Year Bilingual Technical Support Representative (TSR) - 77036 EZEE FIBER TEXAS LLC dba...
IT Support Vendor Analyst Maintaining computers and inventory Creating/following up IT Requests (request and maintain required exceptions) Maintaining/coordinating the vendor...
Production Support Engineer (Plano, Pennington, Chandler)
- Plano, TX
- 4 hours ago
- Plano, TX
- 4 hours ago
Collaborate with Engineering, Application Development, and Infrastructure teams to implement fixes and enhancements....
Systems, Microsoft Office, and Office 365 Active Directory management experience a plus but not required....
Position Description The IT Support Technician I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some...
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it...
Job Description Top Skills' Details 1. Windows 11 2. 0365 troubleshooting 3. Active Directory troubleshooting 4. Sccm Required Skills: - 3-8 years of IT Hardware and software support - Windows 11...
Recurrent Staff Employee- Combest IT Support Technician II
- Lubbock, TX
- 14 hours ago
- Lubbock, TX
- 14 hours ago
Position Description This PRN IT position supports the TTUHSC SON Combest clinics and programs with IT needs. Duties consist of identifying, diagnosing, and resolving technology issues for users...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Texas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Cisco
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- General Repair
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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