Help Desk Technician Jobs in Texas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems and network protocols Ability to analyze and resolve computer network problems Strong organizational, communication, and interpersonal skills Major Responsibilities and Duties: Network Support...
In PersonTraining Support Specialist - Information Technology - Dallas
- Winstead PC
- Dallas, TX
- 3 hours ago
- Dallas, TX
- 3 hours ago
Position Summary The Trainer is responsible for delivering and measuring high-quality technology training to firm staff and attorneys. This role focuses on hands-on instruction, developing clear...
In PersonUser Support Specialist - Information Technology - Dallas
- Winstead PC
- Dallas, TX
- 3 hours ago
- Dallas, TX
- 3 hours ago
Under general supervision, in an in-bound call center environment, User Support Specialists provide technical software problem resolution to end users through troubleshooting and step-by-step...
In PersonService Desk Technician Tier II
- Varsity Brands
- Farmers Branch, TX
- 3 hours ago
- Farmers Branch, TX
- 3 hours ago
Systems in a support role 5+ years of hands-on experience with end-user support processes for workstations, servers, mobile devices, and peripherals Adeptness with Microsoft Office 365 and productivity...
In PersonEnglish-Spanish Bilingual Tier 2 Technical Support Representative
- Fuku
- Houston, TX
- 4 hours ago
- Houston, TX
- 4 hours ago
Job Title: English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location: Remote / Freelancer Contract This posting is city-anchored for job board distribution, but...
Remotesystems Strong organizational, communication, and interpersonal skills Major Responsibilities and Duties Assist, diagnose, and resolve any problems relating to the networking of technology equipment...
In PersonIT Support Analyst & Field Service Tech (Houston, TX)
- Quanta
- Houston, TX
- 12 hours ago
- Houston, TX
- 12 hours ago
Youll handle day-to-day help desk support (Windows, Microsoft 365, Active Directory, devices, and troubleshooting) while also supporting IT deployments in the field, including jobsite trailers, networks...
In PersonProduction Support Engineer Job Title: Production Support Engineer Key Responsibilities Provide L2L3 production support for business-critical applications. Monitor and manage batch jobs using...
In PersonEcosystem Technical Support Specialist (Hybrid)
- Motorola Solutions
- Allen, TX
- 15 hours ago
- Allen, TX
- 15 hours ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
HybridIT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company....
In Person- Martin Midstream Partners L.P.
- Kilgore, TX
- 15 hours ago
- Kilgore, TX
- 15 hours ago
Job Description SUMMARY Assist with management of computer hardware and connectivity in both data and voice networks to achieve high availability and maximize performance of the various business...
In PersonLiving Benefit Claims: Helpdesk Assistant
- Sanlam LTD
- Bellville, TX
- 15 hours ago
- Bellville, TX
- 15 hours ago
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam...
In PersonSilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonIdeal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In Person- Kforce Technology Staffing
- Dallas, TX
- 18 hours ago
- Dallas, TX
- 18 hours ago
Kforce has a client that is seeking a Technical Support Technician in Dallas, TX. Responsibilities: * Investigate, troubleshoot, and proactively resolve all firm computer software and hardware...
In PersonDemographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Texas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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