Help Desk Technician Jobs in Texas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Details Job Location: Corporate - Dallas, TX Salary Range: Undisclosed Job Category: Information Technology About A-MAX Start Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing...
Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...
Responsibilities include, but will not be limited to: + Install and test personal computers, printers, and other peripherals + Configure operating systems and application software programs + Troubleshoot...
Responsibilities include, but will not be limited to: + Install and test personal computers, printers, and other peripherals + Configure operating systems and application software programs + Troubleshoot...
Top Skills Desktop, Windows 11, Customer service, Hardware, Help desk, Help desk support Additional Skills & Qualifications Nice to Have * Comes from a Healthcare Environment or had worked on any Epic...
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet...
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Helpdesk analyst @ Houston, TX - Onsite - Only Locals
- Houston, TX
- 19 hours ago
- Houston, TX
- 19 hours ago
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Location: Houston, Texas, United States Job ID: R0093318 Date Posted: 2025-06-11 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Communications & Corporate Affairs Job Schedule:...
Position Type: RegularYour opportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo"...
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Information Support (IT) Specialist / Desktop Support
- Austin, TX
- 20 hours ago
- Austin, TX
- 20 hours ago
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Information Technology (IT) Specialist / Help Desk Specialist / Desktop Analyst
- Houston, TX
- 20 hours ago
- Houston, TX
- 20 hours ago
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup....
Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story! Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Texas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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