Help Desk Technician Jobs in Irving, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Technician III Dallas TX only
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
IT Support Analyst III We are looking for a motivated IT Support technician to manage, monitor, and repair IT equipment systems. As the face of IT, the technician must have strong technical...
- Plano, TX (20 miles from Irving, TX)
- 2 hours ago
- Plano, TX (20 miles from Irving, TX)
- 2 hours ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Support Specialist - Horizon VDI
- Dallas, TX (8 miles from Irving, TX)
- 3 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 3 hours ago
Location: Dallas, TX Job Code: 299563 Posted: Aug 19, 2025 Description: Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American...
Service Desk Consultant, BI Agency Help Desk
- Richardson, TX (16 miles from Irving, TX)
- 3 hours ago
- Richardson, TX (16 miles from Irving, TX)
- 3 hours ago
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property...
- Coppell, TX (10 miles from Irving, TX)
- 3 hours ago
- Coppell, TX (10 miles from Irving, TX)
- 3 hours ago
Posted Date: Aug 27, 2025 Employment Type: Full Time Brinks Texas License #C00550 About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management,...
- Dallas, TX (8 miles from Irving, TX)
- 4 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 4 hours ago
Expertise in Windows, MAC, and Linux operating systems, Active Directory, and productivity applications....
- Plano, TX (20 miles from Irving, TX)
- 8 hours ago
- Plano, TX (20 miles from Irving, TX)
- 8 hours ago
Single point of contact for end users to receive support and maintenance for computers and the network system Ensure that Incidents and Service Requests have been dealt with to the Business user's...
System Engineer/IT Support Lead
- Dallas, TX (8 miles from Irving, TX)
- 17 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 17 hours ago
Description The Systems Engineer will be responsible for providing on-site support at our Dallas imaging center as well as supporting our imaging and file transfer central environment. This role...
Systems Engineer/IT Support Lead
- Dallas, TX (8 miles from Irving, TX)
- 18 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 18 hours ago
The Systems Engineer will be responsible for providing on-site support at our imaging center as well as supporting our imaging and file transfer central environment. This role requires an...
- Dallas, TX (8 miles from Irving, TX)
- 23 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 23 hours ago
A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with...
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices....
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices....
- Lewisville, TX (17 miles from Irving, TX)
- 1 day ago
- Lewisville, TX (17 miles from Irving, TX)
- 1 day ago
A Service Desk Specialist works directly with members of the Information Services team to provide customer facing hardware and software support. The aim of a Service Desk Specialist is to align...
- Haltom City, TX (20 miles from Irving, TX)
- 1 day ago
- Haltom City, TX (20 miles from Irving, TX)
- 1 day ago
Job Title : Desktop Support Representative Location : 4630 N Beach St, Haltom City, TX 76137 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside support...
- Coppell, TX (10 miles from Irving, TX)
- 1 day ago
- Coppell, TX (10 miles from Irving, TX)
- 1 day ago
Skills Help desk, Troubleshooting, Help desk support Top Skills Details Help desk,Troubleshooting,Help desk support Additional Skills & Qualifications Monday-Friday 6pm-6am, Weekends 24/7 Experience...
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Irving, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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