Help Desk Technician Jobs in Denton, TX

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 34 Jobs

Systems Support Specialist

  • Town of Flower Mound (TX)
  • Flower Mound, TX (13 miles from Denton, TX)
  • 4 hours ago
  • Flower Mound, TX (13 miles from Denton, TX)
  • 4 hours ago

Knowledge of operating system client installs, workstation imaging, client/server networking, print sharing, remote access, and file sharing. Familiarity with TCP/IP, DHCP, and DNS services....

In Person

Cross-Functional IT Support Coordinator

  • University of North Texas System
  • Denton, TX
  • 2 days ago
  • Denton, TX
  • 2 days ago

Knowledge and experience with Windows Server operating systems. Practical experience with scripting and automation techniques on Windows and/or Mac OS X platforms....

In Person

Application Support Analyst

  • University of North Texas
  • Denton, TX
  • 2 days ago
  • Denton, TX
  • 2 days ago

Title: Application Support Analyst Employee Classification: Application Support Analyst Campus: University of North Texas Division: UNT-Information Technology SubDivision-Department:...

In Person

Desktop Support Specialist

  • Insight Global
  • Grapevine, TX (20 miles from Denton, TX)
  • 5 days ago
  • Grapevine, TX (20 miles from Denton, TX)
  • 5 days ago

Job Description This team serves as the primary line of defense for all end-user support there is no escalation layer beyond them for most hardware and software issues. This role requires a highly...

In Person

Principal Product Support Engineer, Level 4 (Clearance Required - Secret), Oklahoma City, Oklahoma, Dallas or Houston, TX, Montgomery, AL

  • Hewlett Packard Enterprise
  • Frisco, TX (17 miles from Denton, TX)
  • 6 days ago
  • Frisco, TX (17 miles from Denton, TX)
  • 6 days ago

Systems: Linux (kernel, systemd, storage subsystems, networking - primary platform) and Windows Server (AD, DNS, Group Policy) Networking: TCP/IP, VLANs, routing protocols, overlay networks (VXLAN)...

Hybrid

Distribution Center Help Desk

  • Fastenal
  • Denton, TX
  • 6 days ago
  • Denton, TX
  • 6 days ago

Job Description Distribution Center Help Desk 3833 Airport Rd, Denton, TX 76207 TX100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 11:00am - 5:00pm Up to 28 hours/week OVERVIEW:...

In Person

Help Desk Technician - Technology (2026-2027)

  • Prosper ISD (TX)
  • Prosper, TX (20 miles from Denton, TX)
  • 6 days ago
  • Prosper, TX (20 miles from Denton, TX)
  • 6 days ago

Responsible for help desk support via email, help desk, or phone related to technology issues and distribution of technology-related work orders....

In Person

Production Support Engineer

  • Charles Schwab
  • Southlake, TX (18 miles from Denton, TX)
  • 7 days ago
  • Southlake, TX (18 miles from Denton, TX)
  • 7 days ago

Your opportunity At Charles Schwab, youll do meaningful work that creates a positive impact for clients and colleagues alike. As part of the Wealth and Asset Management (WAM) Technology...

In Person

IT Service Desk Analyst

  • Celina, City of (TX)
  • Celina, TX (24 miles from Denton, TX)
  • 8 days ago
  • Celina, TX (24 miles from Denton, TX)
  • 8 days ago

Join One of the Fastest-Growing Cities in the Nation Its an exciting time to work for the City of Celina! Were growing rapidly and looking for dedicated, collaborative people to join our team of...

In Person

Network Support Specialist

  • Grapevine-Colleyville Independent School District (TX)
  • Grapevine, TX (20 miles from Denton, TX)
  • 8 days ago
  • Grapevine, TX (20 miles from Denton, TX)
  • 8 days ago

Knowledge of Cisco Meraki Wireless Networking and Protocols Knowledge of APC battery systems In-depth knowledge of Windows Operating Systems, Win10 and above, and Apple Operating Systems OS X and above...

In Person

Support Engineer

  • Robinhood
  • Westlake, TX (14 miles from Denton, TX)
  • 12 days ago
  • Westlake, TX (14 miles from Denton, TX)
  • 12 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The...

In Person

Computer Technician-Project

  • AppleOne
  • Frisco, TX (17 miles from Denton, TX)
  • 12 days ago
  • Frisco, TX (17 miles from Denton, TX)
  • 12 days ago

We are seeking a dependable and hands-on Computer Technician to support workstation setup and hardware deployment in a fast-paced environment. This role is ideal for someone who is proactive,...

In Person

Tier 1 Help Desk Technician

  • Judge Group, Inc.
  • Haslet, TX (21 miles from Denton, TX)
  • 13 days ago
  • Haslet, TX (21 miles from Denton, TX)
  • 13 days ago

Location: Haslet, TX Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: Opportunity Overview: The IT Support Technician is pivotal in providing exemplary IT Help Desk support....

In Person

Computer Technician - Technology Services (Temporary)

  • Denton County
  • Denton, TX
  • 13 days ago
  • Denton, TX
  • 13 days ago

The temporary computer technician handles computer and related equipment repairs, installations, software upgrades, networking, backup help desk phone support, and office tasks on a temporary...

In Person Temporary

Temp Computer Tech ( 4 positions needed)

  • Carrollton, TX (23 miles from Denton, TX)
  • 14 days ago
  • Carrollton, TX (23 miles from Denton, TX)
  • 14 days ago

un Temp Computer Tech ( 4 positions needed) (Carrollton, TX) 1408 W. Main St. Suite 311 compensation: $18-$21 depending upon experience Working on our computer line updating laptop and chrome...

In Person Temporary

Demographic Data for Denton, TX

Moving to Denton, TX? Find some basic demographic data about Denton, TX below.


Local
National
164,283
3,425
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Denton, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Denton, TX offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Denton, TX
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »