Help Desk Technician Jobs in Dallas, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Systems (Linux, Windows, Macintosh, and UNIX) is a plus Computer Networking Systems Administrator level knowledge of all protocol layers Strong knowledge of enterprise networking environments Experience...
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.?Application support: Include all applications in the computer....
- Lewisville, TX (24 miles from Dallas, TX)
- 8 hours ago
- Lewisville, TX (24 miles from Dallas, TX)
- 8 hours ago
DESCRIPTION The Technical Support Specialist provides essential technical support services to end users, focusing on resolving issues related to hardware, software, and network systems. This role...
- Coppell, TX (15 miles from Dallas, TX)
- 21 hours ago
- Coppell, TX (15 miles from Dallas, TX)
- 21 hours ago
Job Summary We are seeking a skilled Help Desk Support Specialist II to provide technical support for a wide range of IT issues with a focus on Microsoft Azure, Office 365, and Dynamics 365 environments...
Service Desk Technician w/ Azure (418155)
- Addison, TX (12 miles from Dallas, TX)
- 1 day ago
- Addison, TX (12 miles from Dallas, TX)
- 1 day ago
Service Desk Technician w/ Azure | 418155 DETAILS Location : Addison, TX 75001 (onsite 5-days per week) Position Type : 6M C2H Hourly / Salary : to $90K JOB SUMMARY Vaco Technology is currently...
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
Company Description To comply with U.S. federal government requirements, U.S. citizenship is required for this position. (Working Hours 2:00 pm - 11:00 pm CT) Our Mission At Palo Alto Networks...
Occasional travel outside of Texas should a board meeting be held off-site 7+ years experience in desktop hardware, operating systems, smartphones, and printers. 7+ years experience in Microsoft products...
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
MSP\IT Service and Support Company has immediate opening for an experienced Desktop Tech. Full time position for both On Premises and remote work. Windows 10, 11, Microsoft Server, and Office 365...
Desktop Support Engineer\TIM Engineer-Onsite
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
Knowledge of various Operating systems (e.g. Windows, Linux, Apple). Knowledge of Audio and Video Conferencing technologies. Good communication Skills (both verbal and written)....
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.? Application support: Include all applications in the computer....
Production Support Engineer - Senior
- Southlake, TX (23 miles from Dallas, TX)
- 2 days ago
- Southlake, TX (23 miles from Dallas, TX)
- 2 days ago
System: Windows Environment Databases: SQL Server Experience with Cloud Services (AWS), including monitoring, resilience, maintainability, and performance Scripting Languages - Python, Powershell Knowledge...
Concentra Support Engineer I, Clinical Apps Admin (Ex)
- Addison, TX (12 miles from Dallas, TX)
- 2 days ago
- Addison, TX (12 miles from Dallas, TX)
- 2 days ago
Overview Concentra is recognized as the nations leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of...
- Irving, TX (8 miles from Dallas, TX)
- 2 days ago
- Irving, TX (8 miles from Dallas, TX)
- 2 days ago
TITLE: Help Desk Technician (Irving/Las Colinas, TX - Hybrid Schedule) Direct Hire Opportunity No Sponsorship Hybrid Schedule - 1 Day Remote, 4 Days Onsite As our client's Helpdesk Technician, you will...
Information Technology Support Specialist
- Irving, TX (8 miles from Dallas, TX)
- 2 days ago
- Irving, TX (8 miles from Dallas, TX)
- 2 days ago
We are hiring an IT Support Specialist to join a fast-paced and dynamic team supporting multiple hospitality locations in the Irving, TX area. This is a Contract-to-hire, onsite role offering the...
- Plano, TX (18 miles from Dallas, TX)
- 3 days ago
- Plano, TX (18 miles from Dallas, TX)
- 3 days ago
hackajob has partnered with a forward-thinking tech-driven business that prioritizes innovation in its digital solutions and leverages extensive industry data to drive impactful results. Role: Sr....
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Dallas, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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