Help Desk Technician Jobs in Allen, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Specialist ($28.58 Hourly) Pay: $28.58 Hourly We are a national staffing firm and are currently seeking a Technical Support Specialist for a prominent client of ours. Details for...
- Dallas, TX (23 miles from Allen, TX)
- 7 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 7 hours ago
Senior Desktop Systems Engineer accountable for Office 365 endpoint client design and build. The resource is responsible for the Office Professional Plus client design, build process, packaging...
- Dallas, TX (23 miles from Allen, TX)
- 10 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 10 hours ago
Job Details Job Location: Corporate - Dallas, TX Salary Range: Undisclosed Job Category: Information Technology About A-MAX Start Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing...
- Garland, TX (10 miles from Allen, TX)
- 1 day ago
- Garland, TX (10 miles from Allen, TX)
- 1 day ago
Assists in maintaining and repairing network operating systems, the network cabling infrastructure, and other telecom related components....
Technical Support Representative
- Plano, TX (7 miles from Allen, TX)
- 1 day ago
- Plano, TX (7 miles from Allen, TX)
- 1 day ago
Description As a Level I Technical Support Representative, you will be the primary point of contact for merchants utilizing our web chat feature. Responsibilities include answering chat inquiries...
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
Thompson Law is seeking a dedicated and skilled IT Service Desk Specialist to join our team. As the law firm of choice for individuals injured due to preventable tragedy, we provide world-class...
Description: Department Overview This Technical Support Specialist II would be supporting our client Mobile Video team providing tech support to In car Dash and Body Camera and Evidence Management...
- Garland, TX (10 miles from Allen, TX)
- 2 days ago
- Garland, TX (10 miles from Allen, TX)
- 2 days ago
Working knowledge of Microsoft operating systems and desktop software such as Microsoft Office suite Interpersonal skills to work with customers to resolve issues....
Sr IT Support Analyst Frisco TX only
- Frisco, TX (15 miles from Allen, TX)
- 2 days ago
- Frisco, TX (15 miles from Allen, TX)
- 2 days ago
systems, such as MS Windows, MAC OS + 1 year of experience with MS Office 365, Outlook, TEAMs, PDF writers, SharePoint file system, Apple OS, Cell Phones, Video Cameras, Headsets, VPN and Video Conference...
- Dallas, TX (23 miles from Allen, TX)
- 2 days ago
- Dallas, TX (23 miles from Allen, TX)
- 2 days ago
Assists in maintaining and repairing network operating systems, the network cabling infrastructure, and other telecom related components....
US Tech - Workplace Support Engineer
- Dallas, TX (23 miles from Allen, TX)
- 2 days ago
- Dallas, TX (23 miles from Allen, TX)
- 2 days ago
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and...
- Plano, TX (7 miles from Allen, TX)
- 2 days ago
- Plano, TX (7 miles from Allen, TX)
- 2 days ago
systems Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite Excellent communication skills and ability to work in a team Strong...
Senior Help Desk Operator (Remote)
- Weston, TX (18 miles from Allen, TX)
- 3 days ago
- Weston, TX (18 miles from Allen, TX)
- 3 days ago
Examine system applications, by simulating or recreating user problems to resolve operating difficulties that the first tier of help desk support is unable to resolve....
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
HCLTech is looking for a highly talented and self- motivated [ Technical Support Engineer ] to join it in advancing the technological world through innovation and creativity. Job Title: Technical...
Hiring now Senior Cloud Support Engineer
- Plano, TX (7 miles from Allen, TX)
- 3 days ago
- Plano, TX (7 miles from Allen, TX)
- 3 days ago
Hiring now Senior Cloud Support Engineer Senior Cloud Support Engineer with 10+ exp Locations: Plano TX- Only Nearby F2F require Duration: 12+ months W2 Candidates only Must have: Strong AWS (ECS...
Demographic Data for Allen, TX
Moving to Allen, TX? Find some basic demographic data about Allen, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Allen, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Allen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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