Help Desk Technician Jobs in Quebec

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-7 of 7 Jobs

Bilingual Business Application Support Analyst

  • Montreal, QC
  • 2 days ago
  • Montreal, QC
  • 2 days ago

Distributor Services is looking for a bright and enthusiastic individual to join the team as a Business Application Support Analyst. Reporting to the Manager of Distributor Services, this role...

Helpdesk Analyst

  • Gatineau, QC
  • 15 days ago
  • Gatineau, QC
  • 15 days ago

Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications,...

Date daffichag e / Date Posted: 2025-05-15 Pays / Country: Canada Emplacement / Location: LOC13052 1000 Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada Qui sommes-nous? Chez Pratt & Whitney,...

IT Service Desk Analyst II

  • Dorval, QC
  • 22 days ago
  • Dorval, QC
  • 22 days ago

Diagnose and troubleshoot complex technical issues related to: Desktop operating systems (Windows, macOS) Applications (Microsoft Office/365 Suite, etc.)...

Remote Work

Customer Support Specialist

  • Montreal, QC
  • 26 days ago
  • Montreal, QC
  • 26 days ago

Job Purpose As a Customer Support Specialist at Inoria, a CallTower company, you will play a pivotal role in delivering professional, customer-driven technical support services while adhering to...

You will have: Experience of working in Linux environments Strong understanding of Application architecture Scripting skills utilising Python An understanding of relational databases and querying (SQL...

Windows Desktop Engineer (End Point Platform Management)

  • Montreal, QC
  • 60+ days ago
  • Montreal, QC
  • 60+ days ago

Required Skills Deep technical understanding of Windows operating systems up to and including Windows 10/11/Server 2019 Experience with Windows 10/11 Intune Modern Management....

Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

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Salary for Help Desk Technician Jobs in Quebec

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Quebec offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Quebec
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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