Help Desk Technician Jobs in Longueuil, QC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- PFX Group
- Montreal, QC (5 miles from Longueuil, QC)
- 2 days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 2 days ago
About PFX™ We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17...
In Person- Siemens
- Dorval, QC (14 miles from Longueuil, QC)
- 16 days ago
- Dorval, QC (14 miles from Longueuil, QC)
- 16 days ago
Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity....
In PersonIT Help Desk Support Technician (Bilingual, Remote)
- #twiceasnice Recruiting
- Montreal, QC (5 miles from Longueuil, QC)
- 16 days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 16 days ago
Desk Support Technician Description Our client, a long-standing IT services firm, is seeking a remote IT Help Desk Support Technician to join their 24/7 team based in Montreal, Quebec....
RemoteSenior Technical Support Specialist macOS and Windows
- Randstad
- Montreal, QC (5 miles from Longueuil, QC)
- 26 days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 26 days ago
Join a multi-award-winning leader in the Canadian FinTech sector that is fundamentally redefining the mortgage industry through cutting-edge cloud technology. As a key member of our high-growth IT...
In Person- Randstad
- Montreal, QC (5 miles from Longueuil, QC)
- 27 days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 27 days ago
We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing. 12 month contract with possibility of...
In Person- RTX
- Longueuil, QC
- 30+ days ago
- Longueuil, QC
- 30+ days ago
Date daffichag e / Date Posted: 2026-04-30 Pays / Country: Canada Emplacement / Location: CA-QC-LONGUEUIL-J01 ~ 1000 Blvd Marie-Victorin ~ J01 BLDG English will follow Titre du poste: Stage -...
In Person Internship- AutoCanada
- Laval, QC (13 miles from Longueuil, QC)
- 30+ days ago
- Laval, QC (13 miles from Longueuil, QC)
- 30+ days ago
Joignezvous à l’aventure! Poste : Analyste du centre de services TI II Emplacement : BMW Laval Ville : Laval, QC T é l é travail possible : Non Classification : Temps plein, sur place, poste...
In PersonIT Applications Support Analyst (Bilingual French + English)
- American Air Liquide
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
R10090397 IT Applications Support Analyst (Bilingual French + English) (Open) Location: Montreal, QC - Boul. Rene-Levesque O (ALC HO) - Digital & IT How will you CONTRIBUTE and GROW? We are...
In PersonService Desk Agent (Bilingual)
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
Basic understanding of IT infrastructure components, including operating systems, hardware, networking, and software applications. Strong problem-solving and analytical skills....
In PersonSupport TI sur site / On-site IT support
- Hitachi
- Varennes, QC (10 miles from Longueuil, QC)
- 45+ days ago
- Varennes, QC (10 miles from Longueuil, QC)
- 45+ days ago
Location: Varennes, Quebec, Canada Job ID: R0121880 Date Posted: 2026-04-14 Company Name: HITACHI ENERGY CANADA INC. Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time...
In PersonSpecialiste de support a distance - Services Digitaux / Digital Services Remote Support Specialist
- Trane Technologies
- Laval, QC (13 miles from Longueuil, QC)
- 90+ days ago
- Laval, QC (13 miles from Longueuil, QC)
- 90+ days ago
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...
RemoteHelp Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Longueuil, QC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Longueuil, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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