Help Desk Technician Jobs in York, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Sr. Product Support Engineer (Contact Center Experience, Cloud Systems)
- York, PA
- 16 hours ago
- York, PA
- 16 hours ago
Job Title: Sr. Product Support Engineer (Contact Center Experience, Cloud Systems) Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered....
- Elizabethtown, PA (17 miles from York, PA)
- 1 day ago
- Elizabethtown, PA (17 miles from York, PA)
- 1 day ago
Deploy operating system images and install/configure software on College-owned devices....
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
system issues....
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
Promptly answer help desk phone Promptly respond to help desk emails Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Perform agency...
Information Technology Support Specialist
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
Help Desk Analyst Harrisburg, PA Onsite Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM whichever of those two shifts...
IT Support Specalist (Only Local to PA)
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
system issues....
- Mechanicsburg, PA (17 miles from York, PA)
- 3 days ago
- Mechanicsburg, PA (17 miles from York, PA)
- 3 days ago
Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test &...
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
Required 1 Years Basic User & Security Group Active Directory administration Required 1 Years Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 Required...
On-Site Deskside Support Representative
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
Help Desk Tier I Representative
- New Oxford, PA (14 miles from York, PA)
- 4 days ago
- New Oxford, PA (14 miles from York, PA)
- 4 days ago
Help Desk Tier I Representative JobID: 4045 Position Type: Support Staff/Technology Help Desk Date Posted: 4/24/2025 Location: New Oxford Central Office, New Oxford, PA Date Available: ASAP...
- Harrisburg, PA (16 miles from York, PA)
- 5 days ago
- Harrisburg, PA (16 miles from York, PA)
- 5 days ago
Join our team and live the Ollie-tude! : (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy,...
Associate Digital Systems Support Specialist
- Hershey, PA (20 miles from York, PA)
- 6 days ago
- Hershey, PA (20 miles from York, PA)
- 6 days ago
systems (PC and server) Understanding of virtual machine concepts Understanding of network communications Some knowledge of program languages and database concepts #M1 Ref: #706-IT York...
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Help Desk Analyst - Tier 1 (Swing)
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Associate Digital Systems Support Specialist- West Hershey Plant
- Hershey, PA (20 miles from York, PA)
- 7 days ago
- Hershey, PA (20 miles from York, PA)
- 7 days ago
systems (PC and server) Understanding of virtual machine concepts Understanding of network communications Some knowledge of program languages and database concepts The Hershey Company is an Equal Opportunity...
Demographic Data for York, PA
Moving to York, PA? Find some basic demographic data about York, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in York, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in York, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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