Help Desk Technician Jobs in Toronto, ON
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
In PersonCoordinator, Store Implementations & IT Support
- Indigo Books & Music
- Toronto, ON
- 16 hours ago
- Toronto, ON
- 16 hours ago
Company Description Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen....
In Person- Halton Healthcare
- Oakville, ON (21 miles from Toronto, ON)
- 16 hours ago
- Oakville, ON (21 miles from Toronto, ON)
- 16 hours ago
Technical hardware/software support Provide first and second level support for Information Systems hardware, software, network and operating system requests....
In Person- The Corporation of the City of Markham
- Markham, ON (14 miles from Toronto, ON)
- 1 day ago
- Markham, ON (14 miles from Toronto, ON)
- 1 day ago
The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista...
In PersonWorking for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our...
In PersonAmazon Fulfillment Technologies (AFT) powers Amazons global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when...
In PersonStrong knowledge of Microsoft based operating systems with emphasis on Windows and Office applications plus Android/iOS device and software support Experience with using and troubleshooting Outlook...
In Personsystems, and security updates, ensuring compliance with standards and policies Manages iOS and Android mobile devices using MDM solution (Intune) Documents all support tasks, resolutions, workarounds...
In PersonHelp Desk Consultant, Information Technology (CUPE) (2) - Full Time - Markham Stouffville Hospital
- Oak Valley Health
- Markham, ON (14 miles from Toronto, ON)
- 5 days ago
- Markham, ON (14 miles from Toronto, ON)
- 5 days ago
Systems Previous experience in a Helpdesk Call Centre, including logging into an ACD system, answer calls and recording user requests in a ticket management system?...
In Person Full TimeWhy youll love working here: high-performance, people-focused culture our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps...
In PersonDigital Technician (IT Service Desk Agent)
- University Health Network
- Toronto, ON
- 5 days ago
- Toronto, ON
- 5 days ago
Company Description UHN is Canadas #1 hospital and the worlds #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto...
In PersonCo-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)
- Info-Tech Research Group
- Toronto, ON
- 7 days ago
- Toronto, ON
- 7 days ago
Service Desk Technician | In Person [888 Yonge Street, Toronto, ON] Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving...
In PersonDesktop Support Analyst – Senior Location: First Canadian Place, 100 King Street West, Toronto, ON Duration: 12 Months Job ID: JP933 Pay range: 40-49/hr Introduction The role will provide support...
In PersonJob Title: Service Desk Specialist Vacancies: This posting is for (1) current vacancy Location: Toronto, ON (Detailed office location information can be found by visiting this link: Work Model:...
HybridIT Support and Digital Innovation Analyst
- Hyatt Corporation
- Toronto, ON
- 7 days ago
- Toronto, ON
- 7 days ago
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work? Join a community that values respect, integrity, inclusion, empathy,...
In PersonHelp Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Toronto, ON
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Toronto, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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