Help Desk Technician Jobs in Ontario
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job ID 26-169 Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications,...
We are seeking a highly experienced Senior Telematics Application Support Analyst to be the primary point of contact for all technical support related to our fleet's critical in-cab technologies....
Tier 2 Support Specialist Diabetes Care (Mississauga)
- Mississauga, ON
- 2 days ago
- Mississauga, ON
- 2 days ago
About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve peoples health. Were always looking towards the future, anticipating changes in medical science and...
Microsoft 365 Collaboration Technical Support Specialist
- London, ON
- 2 days ago
- London, ON
- 2 days ago
Permanent Full Time - We are looking for an experienced and proactive Microsoft 365 Collaboration Technical Support Specialist to join our IT support team. This intermediate-level role focuses on...
Minimum Qualifications: Proficiency in Mac OSX and Windows 10/11 operating systems Experience with Microsoft Office applications (PowerPoint, Excel, and Word) Basic understanding of LAN/WAN networking...
Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills and grow new ones with colleagues who have deep expertise in health and...
systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired Debugging of customer code Experience with JavaScript, jQuery, HTML...
Experience in Vendor Management, application development, database, system engineering and/or systems analysis. Understanding of banking/financial services industry. Whats in it for you?...
The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS....
Knowledge of standard operating systems. Experience with local area networking, printing operations, and site-based applications....
Do you have a passion for Technical Support? Were looking for individuals to join our client in Concord, ON as a Technical Support Specialist We're looking for individuals with high energy and a...
Senior IAM Application Support Analyst (Global Security)
- Toronto, ON
- 9 days ago
- Toronto, ON
- 9 days ago
Must-Have: Experience with IAM platforms includes MS EntraID and SailPoint Knowledge of relational database and SQL statements Experience with SSO, MFA, SAML, OAuth, OpenID Connect, LDAP, and other...
Knowledge of information systems hardening, i.e., operating systems, network devices, and application security. Proficiency with event management tools and network monitoring systems....
Do you have a passion for Technical Support? Were looking for individuals to join our client in Concord, ON as a Technical Support Specialist We're looking for individuals with high energy and a...
Responsibilities for this Position Location: 1941 Robertson Rd, Nepean, ON K2H 5B7, Canada Employment Type: Fulltime-Regular Company Description At General Dynamics Mission SystemsCanada, our...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Ontario
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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