Help Desk Technician Jobs in Ontario
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Experience with operating systems to install, diagnose and repair issues; ability to support large user groups. Experience in the implementation of system upgrades....
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month...
Welcome Home! Were more than Canadas largest independent hardware and building supplies retailerwere part of communities across the nation. Be the First Line of Support for Homes IT Operations As...
Job Description Distribution Center Help Desk 900 Wabanaki Dr, Kitchener, ON N2C 0B7 ON100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 7:30am - 5:00pm 15 - 28 hours/week OVERVIEW:...
Technical Support Profesional 2026 Intership (16 Months)
- Markham, ON
- 20 hours ago
- Markham, ON
- 20 hours ago
Introduction A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions. Seeking new possibilities and always staying curious, we are a team...
We are seeking one bilingual Level 1 Help Desk Specialist to provide remote virtual support to users of the Workday Financial System. The role involves providing advanced user support via MS...
Our client, a leading financial institution, is seeking an experienced Windows Support Engineer to join their team and play a critical role in maintaining and enhancing their hybrid Windows server...
systems to understand, install, diagnose and repair complex issues Knowledge of networking protocols and technologies in order to configure and troubleshoot connectivity issues....
We are seeking two bilingual Level 2 Help Desk Specialists to provide remote virtual support to users of the Workday Financial System. The role involves providing advanced user support via MS...
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $59,500 - $84,000 CADThis role is eligible for a discretionary variable compensation award...
Rockwell Automation is a global technology leader focused on helping the worlds manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
GFL is a leading provider of diversified environmental solutions, committed to sustainable waste management services. As the major diversified environmental services company in North America, we...
SAP iXp Intern - Technical Support Associate, SAP MDG
- Toronto, ON
- 14 days ago
- Toronto, ON
- 14 days ago
Operating systems (Windows Server, Linux, AIX, etc.) Object-oriented programming (Java, C++, ABAP, etc.) and programming logic SAP Products & Solutions (SAP NetWeaver, SAP Business Suite, etc.)...
Service Desk Technician (L1) - In-office, London (Ontario, Canada)
- London, ON
- 16 days ago
- London, ON
- 16 days ago
Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000...
Experience with desktop operating systems including Microsoft, and Mac OS X Extensive application support experience. Working knowledge of a range of diagnostic utilities....
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Ontario
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »