Help Desk Technician Jobs in Markham, ON
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Operations Support Engineer
- Toronto, ON (14 miles from Markham, ON)
- 14 hours ago
- Toronto, ON (14 miles from Markham, ON)
- 14 hours ago
Responsibilities: Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding....
- Toronto, ON (14 miles from Markham, ON)
- 5 days ago
- Toronto, ON (14 miles from Markham, ON)
- 5 days ago
This is a 100% full-time position based in our spacious office in Toronto at Yonge-Sheppard. About PheedLoop PheedLoop is a Toronto-based software company that is revolutionizing the events and...
Mainframe Application Support Analyst
- Toronto, ON (14 miles from Markham, ON)
- 6 days ago
- Toronto, ON (14 miles from Markham, ON)
- 6 days ago
Application Deadline: 05/13/2025 Address: 4100 Gordon Baker Road Job Family Group: Technology Investigates and identifies strategies to optimize business operations and services, and inform...
- Toronto, ON (14 miles from Markham, ON)
- 8 days ago
- Toronto, ON (14 miles from Markham, ON)
- 8 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Toronto, ON (14 miles from Markham, ON)
- 8 days ago
- Toronto, ON (14 miles from Markham, ON)
- 8 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $65,600 - $98,400 CAD TD is committed to providing fair and equitable compensation...
Bilingual Helpdesk Technician - French Canadian
- Toronto, ON (14 miles from Markham, ON)
- 8 days ago
- Toronto, ON (14 miles from Markham, ON)
- 8 days ago
Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to...
Remote Work- Toronto, ON (14 miles from Markham, ON)
- 15 days ago
- Toronto, ON (14 miles from Markham, ON)
- 15 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $108,800 - $163,200 CAD TD is committed to providing fair and equitable compensation...
RQ09138 Systems AdministratorOperations Support Specialist
- North York, ON (10 miles from Markham, ON)
- 19 days ago
- North York, ON (10 miles from Markham, ON)
- 19 days ago
Do you have a passion for system reliability and round-the-clock infrastructure support? Our client seeks a Systems Administrator/Operations Support Specialist to play a key role in supporting...
Join a team recognized for leadership, innovation and diversity The Service Contract Support Specialist will have ownership of a designated service contract base and will be responsible for...
Senior Technical Support Analyst
- Toronto, ON (14 miles from Markham, ON)
- 21 days ago
- Toronto, ON (14 miles from Markham, ON)
- 21 days ago
At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to...
- Toronto, ON (14 miles from Markham, ON)
- 21 days ago
- Toronto, ON (14 miles from Markham, ON)
- 21 days ago
The ideal candidate will have skills with Windows and Unix operating systems and experience managing and supporting Microsoft SQL Server and Mongo database infrastructure....
IAM Systems Support Analyst (Global Security)
- Toronto, ON (14 miles from Markham, ON)
- 25 days ago
- Toronto, ON (14 miles from Markham, ON)
- 25 days ago
Job Summary Job Description What is the opportunity? As the Senior Cyber Security Analyst- Authentication Services, you will be responsible for deploying and supporting Authentication Services...
RQ09028 Systems AdministratorOperations Support Specialist
- North York, ON (10 miles from Markham, ON)
- 27 days ago
- North York, ON (10 miles from Markham, ON)
- 27 days ago
This role involves maintaining 24/7/365 operational support for mainframe batch processing and scheduling services, ensuring that critical, time-sensitive applications and systems meet defined...
Associate - End User Technical Support
- Toronto, ON (14 miles from Markham, ON)
- 27 days ago
- Toronto, ON (14 miles from Markham, ON)
- 27 days ago
You have at least 5+ years of hands-on technical working experience in resolving technical issues related to Windows 7/8/10 Operating Systems for PCs & Macintosh iOS/macOS....
Senior Application Support Analyst
- Toronto, ON (14 miles from Markham, ON)
- 30+ days ago
- Toronto, ON (14 miles from Markham, ON)
- 30+ days ago
Job Summary Job Description What is the opportunity? Are you interested in the opportunity to work as a Senior Application Support Analyst? By applying to this job posting, you will be joining the...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Markham, ON
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Markham, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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