Help Desk Technician Jobs in Cincinnati, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Mason, OH (15 miles from Cincinnati, OH)
- 1 hour ago
- Mason, OH (15 miles from Cincinnati, OH)
- 1 hour ago
About Inhabit Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software...
ONSITE-USC Roles and Responsibilities -Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required....
Assoc Technical Support Analyst - CVR About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related...
AS400 Infrastructure Operations Support Engineer
- Cincinnati, OH
- 3 days ago
- Cincinnati, OH
- 3 days ago
AS400 Infrastructure Operations Support Engineer Duration: 6 Month, Cincinnati, OH Location (onsite / hybrid /remote ) : Onsite Job Summary We are seeking an experienced AS400 Infrastructure...
Strong knowledge of Windows and Mac operating systems. Proficiency with Microsoft Office Suite and other common software applications....
End User Computing Support / Specialist
- Erlanger, KY (11 miles from Cincinnati, OH)
- 4 days ago
- Erlanger, KY (11 miles from Cincinnati, OH)
- 4 days ago
Title: SCCM Architect Location: Erlanger, KY / Cincinnati, OH (Onsite 5 days) Contract Must Have Skills: Intune & SCCM Job Summary We are seeking a highly skilled and experienced End User...
AS400 Infrastructure Operations Support Engineer/Admin
- Cincinnati, OH
- 4 days ago
- Cincinnati, OH
- 4 days ago
AS400 Infrastructure Operations Support Engineer/Admin Cincinnati, OH-Onsite Contract Job description Job Summary We are seeking an experienced AS400 Infrastructure Operations Support Engineer to...
Information Technology Help Desk
- West Chester, OH (12 miles from Cincinnati, OH)
- 5 days ago
- West Chester, OH (12 miles from Cincinnati, OH)
- 5 days ago
Akkodis is seeking a Information Technology Help Desk for a contract job with a client in West Chester, Ohio. Shift - 5-day shift (includes weekend) 1:30PM - 10:30PM. This is a fully onsite...
Desktop Support Engineer -Onsite Location: Cincinnati, Ohio Please note, this role is not able to offer visa transfer or sponsorship now or in the future* We are seeking a Systems Engineer with 2...
IT Support Engineer - West Chester, OH
- West Chester, OH (12 miles from Cincinnati, OH)
- 6 days ago
- West Chester, OH (12 miles from Cincinnati, OH)
- 6 days ago
Our enterprise-level client in West Chester, OH, has an immediate need for an IT Support Engineer. Please see below for full details-- Job Notes: --6+ month contract / extendable and perm possible...
We are looking for a Help Desk Support Specialist who will provide fast and useful technical assistance on computer systems....
- West Chester, OH (12 miles from Cincinnati, OH)
- 10 days ago
- West Chester, OH (12 miles from Cincinnati, OH)
- 10 days ago
Overview Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to...
About us Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing. Our digital manufacturing solutions automate and connect the...
- Erlanger, KY (11 miles from Cincinnati, OH)
- 11 days ago
- Erlanger, KY (11 miles from Cincinnati, OH)
- 11 days ago
About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize...
AS400 Infrastructure Operations Support Engineer
- Erlanger, KY (11 miles from Cincinnati, OH)
- 12 days ago
- Erlanger, KY (11 miles from Cincinnati, OH)
- 12 days ago
About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize...
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Cincinnati, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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