Help Desk Technician Jobs in Ohio

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 200 Jobs

End User Support Specialist II

  • Piketon, OH
  • 8 days ago
  • Piketon, OH
  • 8 days ago

Experience : Minimum of 2+ years of experience in a help desk support role....

Technical Support Representatives

  • Hilliard, OH
  • 9 days ago
  • Hilliard, OH
  • 9 days ago

MICRO CENTER is the nations leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...

Desktop Technician I

  • Cincinnati, OH
  • 6 hours ago
  • Cincinnati, OH
  • 6 hours ago

['Great American Insurance Company', '4.0', 'Desktop Technician I', 'Easy Apply', 'Cincinnati, OH', '', '$50K - $65K', '\xa0', '(Glassdoor est.)'][]

Technical Support Specialist iPad and Laptop Troubleshooting

  • Columbus, OH
  • 8 hours ago
  • Columbus, OH
  • 8 hours ago

Technical Support Specialist - iPad and Laptop Troubleshooting Blue Star Partners LLC Columbus, OH 43215 Job Title: Technical Support Specialist - iPad and Laptop Troubleshooting Location: Ohio,...

Apple Genius - IT Support Technician

  • Westlake, OH
  • 8 hours ago
  • Westlake, OH
  • 8 hours ago

Summary** Posted: Mar 20, 2025 Role Number:**114438151** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an...

Network Support Specialist

  • Toledo, OH
  • 10 hours ago
  • Toledo, OH
  • 10 hours ago

Troubleshooting and resolving help desk support calls/tickets. Network administration Option 2: Minimum of 4 years verifiable experience within the last 5 years in all areas listed above....

Computer Tech Student

  • Dayton, OH
  • 12 hours ago
  • Dayton, OH
  • 12 hours ago

Reports to the F&A Director. Responsible for all facets of IT for the center. Essential Functions Responsible for meeting the IT requirements of the corporate, Regional, and National offices....

Site IT Support Analyst II

  • Huron, OH
  • 23 hours ago
  • Huron, OH
  • 23 hours ago

Genesis10 is seeking a Site IT Support Analyst II with our client. This is a 12-month contract position. This on-site role is located in Huron, OH.Compensation: $18.00-22.00 per hour, W2, based on...

Manager, IT Support Operations

  • Columbus, OH
  • 1 day ago
  • Columbus, OH
  • 1 day ago

systems, applications and patches Oversee management of the entire lifecycle of IT assets from procurement to disposal, including upgrades, replacements and retirement Oversee maintenance of accurate...

REA032125 - IT Support Technician II

  • Dublin, OH
  • 1 day ago
  • Dublin, OH
  • 1 day ago

systems on desktops and laptops Collaborate with other IT team members to escalate and resolve complex technical issues in a timely manner Document all support activities, including resolutions, in...

Desktop Support Engineer

  • Cincinnati, OH
  • 1 day ago
  • Cincinnati, OH
  • 1 day ago

We are seeking a skilled Desktop Support Technician to provide on-site support for Windows desktops, troubleshoot hardware/software issues, and assist with system installations. Responsibilities:...

Cyber Security Support Engineer

  • Dayton, OH
  • 1 day ago
  • Dayton, OH
  • 1 day ago

Piper Enterprise Solutions is seeking a Cyber Security Support Engineer to join an incredibly talented cyber security company located in Dayton, OH. This is a hybrid role consisting of 2 days...

IT Helpdesk Support

  • Delaware, OH
  • 1 day ago
  • Delaware, OH
  • 1 day ago

Requirements: Proven experience as an IT Helpdesk Support or similar role Excellent communication and customer service skills Strong technical knowledge of computer hardware, software, operating systems...

Sr Tech Support Engineer MI -1

  • Columbus, OH
  • 2 days ago
  • Columbus, OH
  • 2 days ago

Fujifilm Sr Tech Support Engineer MI -1 in Columbus , Ohio Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across our...

Technical Support Engineer I

  • Dublin, OH
  • 2 days ago
  • Dublin, OH
  • 2 days ago

Experience with electronics, mechanics, optics, personal computers, and basic operating systems (Windows 95/98/NT/XP). Knowledge of networking setups and protocols is preferred....

Demographic Data for Ohio

Moving to Ohio? Find some basic demographic data about Ohio below.


Local
National
11,799,441
250,936

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Ohio

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Ohio offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Ohio
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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