Help Desk Technician Jobs in Edison, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Junior Computer Technician Full-Time Brooklyn, NY
- Brooklyn, NY (24 miles from Edison, NJ)
- 8 hours ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 8 hours ago
Junior Computer Technician Full-Time Brooklyn, NY PITS Data Recovery is a data recovery company providing professional services across multiple locations. We are looking for a reliable Junior...
In Person Full TimeIT Support Level 1 Specialist - Hudson Tunnel Project
- NPAworldwide Recruitment Network
- Newark, NJ (19 miles from Edison, NJ)
- 14 hours ago
- Newark, NJ (19 miles from Edison, NJ)
- 14 hours ago
IT Support Level 1 Specialist - Hudson Tunnel Project (OOJ - 46027) 90000-100000 / US Dollars / Annual Salary NPAworldwide Recruitment Network update Last updated: Jun/01/2026 Job Description...
In Person- Expeditors
- Edison, NJ (2 miles from Edison, NJ)
- 20 hours ago
- Edison, NJ (2 miles from Edison, NJ)
- 20 hours ago
Maintain proficiency in troubleshooting operating systems, enterprise applications, and peripheral devices. Document technical solutions and contribute to the knowledge base for recurring issues....
In PersonFront Office Securitization / IRD Application Support Analyst
- Cyma Systems Inc
- New York City, NY (24 miles from Edison, NJ)
- 23 hours ago
- New York City, NY (24 miles from Edison, NJ)
- 23 hours ago
Title: Front Office Securitization / IRD Application Support Analyst Location: New York City, NY (Midtown) – Onsite Duration: Long-Term Contract Interview Process: 1st Round Teams Video Interview,...
Remote- Barclays
- Whippany, NJ (21 miles from Edison, NJ)
- 1 day ago
- Whippany, NJ (21 miles from Edison, NJ)
- 1 day ago
, analyze root causes, and implement effective solutions to keep applications running smoothly An understanding of API technology stack, Java, React, Spring and Databases, like SQL, Oracle, Mongo, operating...
In Person- Citadel Information Services Inc
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 day ago
Location: Jersey City, NJ Only W2 Summary: Provides technical support for enterprise applications to ensure business continuity. Responsibilities: Troubleshoot issues, manage incidents, perform...
In Person- Dassault Systemes
- Iselin, NJ (5 miles from Edison, NJ)
- 1 day ago
- Iselin, NJ (5 miles from Edison, NJ)
- 1 day ago
Distinguish between application, operating system, network, and hardware problems, with an understanding of IT systems design, analysis, and integrations....
Hybrid- SmartIMS Inc.
- Plainsboro, NJ (16 miles from Edison, NJ)
- 1 day ago
- Plainsboro, NJ (16 miles from Edison, NJ)
- 1 day ago
Troubleshoot and repair personal computer equipment and mobile devices. Analyze user-related problems to determine the source and notify appropriate personnel while assisting in resolution....
In Person- Arkhya Tech
- Bridgewater, NJ (12 miles from Edison, NJ)
- 2 days ago
- Bridgewater, NJ (12 miles from Edison, NJ)
- 2 days ago
Profile: Technical Support Engineer Location: New Jersey Skills Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success Adaptability and...
In Person- Murtech Staffing & Solutions
- Princeton, NJ (17 miles from Edison, NJ)
- 2 days ago
- Princeton, NJ (17 miles from Edison, NJ)
- 2 days ago
Contract Technical Support Specialist Posted on 26 May 26 by Andy Ringer Princeton, NJ $ - $ Job Description Technical Support Specialist (Entry-Level) Location: Princeton, NJ Schedule:...
In PersonLead Infrastructure Platform Support Engineer
- Wells Fargo
- Iselin, NJ (5 miles from Edison, NJ)
- 3 days ago
- Iselin, NJ (5 miles from Edison, NJ)
- 3 days ago
About this role: Wells Fargo is seeking a Lead Infrastructure Engineer to join our AI Platforms and model Support Group as part of Digital Technology and Innovations. Learn more about the career...
Hybrid- New York City, NY
- Brooklyn, NY (24 miles from Edison, NJ)
- 3 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 3 days ago
Troubleshoot and resolve operating system, disk space, and memory issues. Manage and troubleshoot multiple large-scale VMware environments....
In PersonLead Desktop Support- NSO/POS Onsite NYC
- Digitive LLC
- Jersey City, NJ (22 miles from Edison, NJ)
- 4 days ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 4 days ago
Lead- NSO/POS Location: Onsite to New York, NY 10011 Experience : 8 + years Contract Type: Sub-contractor not Allowed / only w2 What are the top 3 skills required for this role? 1. Vendor...
In PersonDesign Technology Support Specialist (AEC Technology)
- Core States Group
- Somerville, NJ (14 miles from Edison, NJ)
- 4 days ago
- Somerville, NJ (14 miles from Edison, NJ)
- 4 days ago
At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence. Our Cause is powerful: to...
In Person- Crum & Forster Holdings Corp.
- Morristown, NJ (18 miles from Edison, NJ)
- 5 days ago
- Morristown, NJ (18 miles from Edison, NJ)
- 5 days ago
The ability to load a Windows Operating System. Knowledge of Computer hardware parts and peripherals. Good communication skills. The ability to follow directions....
In PersonDemographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Edison, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »