Help Desk Technician Jobs in New Jersey
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Qualifications & Skills Technical Proficiency: Knowledge of operating systems (e.g., Windows, macOS), common software applications, and basic hardware components....
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted...
Must have at least 5 to 8 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. 2. High Level understanding of the Desktop...
Job Title - Technical Support Co-op Work Location - Cranbury NJ (On-site) WuXi Biologics is a leading global open-access biologics technology platform offering end-to-end solutions to empower...
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...
Summary: Seeking an experienced Service Desk Technician to provide onsite IT support in a corporate environment, ensuring incidents and service requests are resolved within SLAs. Requirements:...
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $58,760 - $88,400 USD TD is committed to providing fair and equitable compensation opportunities to all...
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global...
Technical knowledge and experience with MS SQL Server, MS Windows Server, MS Ops Manager, and Desktop Operating Systems. Works well as a single resource, as well a member of a team....
Remote WorkJob Order Number: DE9933618 Job Title: Computer Service Technician Company: County of Atlantic Location: Atlantic City, NJ Salary: Education: Less Than High School Experience: 2 years Hours: 40...
O365 Admin (Exchange Online) L3 Support Engineer
- Jersey City, NJ
- 4 days ago
- Jersey City, NJ
- 4 days ago
Title : O365 Admin (Exchange Online) L3 Support Engineer Location : Englewood Cliffs, New Jersey(onsite) Job Title: Key Responsibilities: Provide L3-level support for Exchange Online and hybrid...
Familiarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies. Enterprise Directory experience a must....
Familiarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies. Enterprise Directory experience a must....
O365 Admin (Exchange Online) L3 Support Engineer
- Englewood Cliffs, NJ
- 5 days ago
- Englewood Cliffs, NJ
- 5 days ago
Title: O365 Admin (Exchange Online) L3 Support Engineer Location: Englewood Cliffs, NJ (onsite) Job Title: Key Responsibilities: Provide L3-level support for Exchange Online and hybrid Exchange...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- VPN
- Technical Troubleshooting
- Operating Systems
- DNS
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Microsoft Active Directory
- Networking
- Problem Resolution
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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