Help Desk Technician Jobs in New Jersey
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Client Support Specialist, Employee Health & Benefits
- Saddle Brook, NJ
- 13 hours ago
- Saddle Brook, NJ
- 13 hours ago
Client Support Specialist, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...
Summer 2025 Technology Assistant JobID: 490 Position Type: Support Staff Date Posted: 4/28/2025 Location: District Date Available: 07/07/2025 Closing Date: 07/30/2025 Additional...
The Technical Support Engineer is the primary level of support with advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on that platform....
Business Unit Application Support Analyst III (US)
- Mount Laurel, NJ
- 1 day ago
- Mount Laurel, NJ
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Business Unit Application Support Analyst Ld (US)
- Mount Laurel, NJ
- 1 day ago
- Mount Laurel, NJ
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all...
Position Summary The Technical Support Specialist is primary IT support for the Florence and Jersey City locations. Role will support all technical IT related aspects of the locations, participate...
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Technical Support Responsibilities: Technical Support Responsibilities: Build, maintain, and troubleshoot business rules and custom print forms. Manage user groups, permissions, versions, and...
Technical Support - Wide Format Textile and Graphic Printers
- Franklin Lakes, NJ
- 2 days ago
- Franklin Lakes, NJ
- 2 days ago
Growing national company seeks motivated Tech Support Specialist for our line of digital direct to garment / direct to film printers and other wide format graphic digital printers. We have...
Desktop Support Berkeley Heights, NJ
- Berkeley Heights, NJ
- 2 days ago
- Berkeley Heights, NJ
- 2 days ago
System, base load software, MS Office suite and other business application Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs Access related issues with smart card...
Teaches or trains team members how to troubleshoot Microsoft Office applications, G Suite collaboration tools, and MS/Mac operating systems....
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide Tier 1 and Tier 2 level support for 1,000+ external...
Remote Work- Township of Washington, NJ
- 3 days ago
- Township of Washington, NJ
- 3 days ago
Penske Automotive Group is looking for an experienced IT Technician to join our team in Turnersville, NJ and help support the infrastructure of our technical organization. JOIN OUR TEAM At Penske...
NIGHT SHIFT - SHIFTS BELOW Onsite in Bridgewater, NJ (08807) Pay rate: $24/hr - $26/hr Required Skills and Experience * - 2+ years of experience within a helpdesk environment - Good understanding...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »