Help Desk Technician Jobs in New Jersey
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement, and relocation of equipment Implement...
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
Penske Automotive Group is looking for an experienced IT Technician to join our team in Turnersville, NJ and help support the infrastructure of our technical organization.** **JOIN OUR TEAM** At...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
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Application/Cloud Support Engineer Application/Cloud Support Engineer Basking Ridge, NJ Long term contract Preferred Background: Experience in Mobile Device Application Sync vs. Backup processes...
We are seeking a skilled and customer-focused Help Desk Technician to join our IT team....
Desktop Support - Audio Video Tech Role is Desktop Support - Audio Video Tech Position is Onsite Interview type is Either iLinc Web Cam or In Person interview Start Date: 06/29/2025 & End Date:...
Help Desk We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be...
Field Support Engineer Job Title: Field Support Engineer Job ID: 25-08658 Location: Rockaway, NJ Duration: FTE (Citizen Only) Travel up to 90-95% of the time HEAVY HEAVY travel position Should be...
Desktop Support Consultant Job Title: Desktop Support Consultant Location: Trenton, NJ (Onsite) Duration: Long Term In-Person Job Description: 3+ years of experience supporting/troubleshooting...
Desktop Support Audio/Video Analyst Description: 3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room...
Desktop Support/AV Analyst in Trenton, NJ (Onsite) - 765768
- Trenton, NJ
- 20 hours ago
- Trenton, NJ
- 20 hours ago
Desktop Support/AV Analyst in Trenton, NJ (Onsite) - 765768 One of our premier clients is looking for Desktop Support/AV Analyst in Trenton, NJ for a contract position. If interested, please...
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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