Help Desk Technician Jobs in New Jersey
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Desktop Support Technician
- Bordentown Regional School District
- Bordentown, NJ
- 3 hours ago
- Bordentown, NJ
- 3 hours ago
Install, configure, and maintain desktop operating systems and applications. Collaborate with end-users to provide training and guidance on technology usage....
In PersonComputer Technician (2026 - 2027 School Year)
- Randolph Township Schools
- Randolph, NJ
- 3 hours ago
- Randolph, NJ
- 3 hours ago
Position Type: Technology/Computer Technician Date Posted: 6/1/2026 Location: Technology Closing Date: 06/14/2026 Additional Information: Show/Hide Computer Technician (2026 - 2027...
In PersonTechnical Support Specialist (NYC or NJ Office)
- 3DS Dassault Systems
- Iselin, NJ
- 3 hours ago
- Iselin, NJ
- 3 hours ago
Distinguish between application, operating system, network, and hardware problems, with an understanding of IT systems design, analysis, and integrations....
Hybrid- Expeditors International of Washington, Inc.
- Edison, NJ
- 3 hours ago
- Edison, NJ
- 3 hours ago
Maintain proficiency in troubleshooting operating systems, enterprise applications, and peripheral devices. Document technical solutions and contribute to the knowledge base for recurring issues....
In PersonStudent Assistant (IT Support) 10 Vacancies
- Rutgers University
- New Brunswick, NJ
- 6 hours ago
- New Brunswick, NJ
- 6 hours ago
Position Summary: Rutgers School of Health Professions ( SHP ) is seeking Student Assistants to work in the Dean's Office Administration, Office of Technology Integration. The Student Assistants...
In PersonCoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with...
In PersonIT Support Level 1 Specialist - Hudson Tunnel Project
- NPAworldwide Recruitment Network
- Newark, NJ
- 23 hours ago
- Newark, NJ
- 23 hours ago
IT Support Level 1 Specialist - Hudson Tunnel Project (OOJ - 46027) 90000-100000 / US Dollars / Annual Salary NPAworldwide Recruitment Network update Last updated: Jun/01/2026 Job Description...
In PersonTFDM Technical Triage Manager AIMS & Help Desk
- Leidos
- Atlantic City, NJ
- 23 hours ago
- Atlantic City, NJ
- 23 hours ago
Description Leidos is seeking a TFDM Triage Manager for AIMs and Help Desk Tickets, who will support the Federal Aviation Administration (FAA)s Terminal Flight Data Manager (TFDM) program. TFDM is...
In PersonUnete a nuestro equipo en ASSA ABLOY! Estamos buscando el mejor talento, te invitamos a ser parte del Equipo de TI (Tecnologia) como Especialista de Soluciones TI - sede Bogota. El proposito de la...
In PersonMaintain proficiency in troubleshooting operating systems, enterprise applications, and peripheral devices. Document technical solutions and contribute to the knowledge base for recurring issues....
In Person, analyze root causes, and implement effective solutions to keep applications running smoothly An understanding of API technology stack, Java, React, Spring and Databases, like SQL, Oracle, Mongo, operating...
In Person- Citadel Information Services Inc
- Jersey City, NJ
- 1 day ago
- Jersey City, NJ
- 1 day ago
Location: Jersey City, NJ Only W2 Summary: Provides technical support for enterprise applications to ensure business continuity. Responsibilities: Troubleshoot issues, manage incidents, perform...
In PersonDistinguish between application, operating system, network, and hardware problems, with an understanding of IT systems design, analysis, and integrations....
HybridProvide first response help desk support to all customers and users. Provide assistance in the areas of site support, and project specific assignments....
In PersonTroubleshoot and repair personal computer equipment and mobile devices. Analyze user-related problems to determine the source and notify appropriate personnel while assisting in resolution....
In PersonDemographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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