Help Desk Technician Jobs in Phoenix, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Tempe, AZ (9 miles from Phoenix, AZ)
- 13 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 13 hours ago
Working knowledge of common desktop and mobile operating systems (Windows, macOS, iOS, Android). Demonstrated ability to learn and support new and existing Technology services and technologies....
Responsive recruiter Help Desk Level 1 We are a managed services provider providing amazing work for both small and medium-sized businesses. We are the best at what we do because we take the time...
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 1 day ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 1 day ago
About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that...
Crypto Services Business Support Engineer
- Chandler, AZ (14 miles from Phoenix, AZ)
- 1 day ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 1 day ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Job Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career,...
Hello, We at AgreeYa solutions are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' businesses....
Desktop Support Job Title: Desktop Support Engineer Duration: 3 weeks contract Location: Morris, IL (Onsite) Must have at least 2 to 4 years of experience in managing IT Service Management...
Part-Time Academic Technology Support Specialist
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
Information Technology Services (ITS) at the MCCCD is looking for a Part-Time Support Specialist for the Academic Technology Services team. This position provides customer support for a variety of...
- Mesa, AZ (12 miles from Phoenix, AZ)
- 2 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 2 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...
- Tempe, AZ (9 miles from Phoenix, AZ)
- 2 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 2 days ago
In this position, the Help Desk Technician assists with a variety of software, hardware and networking issues and is responsible for delivering the highest level of customer service....
Senior Technical Support Analyst
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 days ago
This role is responsible for technical support and oversight of roadside monitoring and enforcement implementations across the United States and parts of Canada. We work to provide fast and...
Solid understanding of desktop operating systems (Windows, macOS) and common software applications. Experience with Active Directory, Office 365, and other productivity tools....
Roaming Technical Support Engineer III
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 days ago
Company Overview Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world....
Desktop Support JOB Training Program
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 3 days ago
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 3 days ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Technical Support Specialist - HYBRID
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 5 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 5 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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