Help Desk Technician Jobs in Phoenix, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Chandler, AZ (14 miles from Phoenix, AZ)
- 10 hours ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 10 hours ago
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
Stone - Support Engineer Phoenix
- Tempe, AZ (9 miles from Phoenix, AZ)
- 11 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 11 hours ago
Job Details Job Location: Phoenix AZ - Tempe, AZ Salary Range: Undisclosed Description Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for...
This job was posted by : For moreinformation, please see: the company to the customer and assumes accountability forcustomer satisfaction with service. Responsible for customer serviceactivities...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Paradise Valley, AZ (9 miles from Phoenix, AZ)
- 1 day ago
- Paradise Valley, AZ (9 miles from Phoenix, AZ)
- 1 day ago
Computer Tech (Tatum and Shea) compensation: 15hr I am looking for someone to help me with my computer. I need help placing ads, maintenance of the computer, and making phone calls. 1 day a week...
The Technical Support Specialist I for St. Marys Food Bank (SMFB) provides first-level technical support for desktop systems, software, and hardware across the organization. This position assists...
About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest...
Applicants must display technical expertise with Microsoft operating systems, Microsoft Office applications, remote desktop tools, account management tools, and use of both desktop and laptop computers...
SUMMARY The Help Desk Technician provides first-level support to end users for hardware, software, and network-related issues....
Position requires current expertise with implemented desktop operating systems, software and hardware....
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 3 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 3 days ago
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry...
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 3 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 3 days ago
No subcontractors or agencies please The Help Desk Support will be supporting centers across the network with daily projects and activities as directed....
Job Description: The Help Desk Support will be supporting centers across the network with daily projects and activities as directed....
Deskside Support Technician (Windows 10/11) - Onsite in Phoenix, AZ, Hiring Immediately! Location: Phoenix, AZ 85034 Duration: 12-month contract with strong potential for long-term extension (up...
Senior Principal Engineer Support Specialist
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 3 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 3 days ago
Senior Principal Engineer Support Specialist Aleron United States, Arizona, Scottsdale Jun 10, 2025 Description ACARA Solutions and our client in Scottsdale, AZ have a contract-to-direct hire...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »