Help Desk Technician Jobs in Arizona
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Loads software such as operating systems, office, and operations software onto computers....
Job Title: Sr. Desktop Support Job Location: Phoenix AZ 85034 Onsite Requirements: Desktop Support Mobile Devices Support Windows software and hardware support Job Description: Primary...
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A+. ACIC has...
Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our...
Our Opportunity : We are seeking a motivated and skilled IT Support Specialist II to join our dynamic team at the Goodyear, AZ. Fulfillment Center. In this role, you will play a crucial part in...
Excellent communication & follow-up skills Ability to engage customers on their level High level of proficiency with Windows operating systems & running upgrades Proficiency supporting end users in...
Need locals to Phoenix, AZ Provide 2nd level support for Aviation Technology Desktop group primary support for the and Mobility group. Manage the MDM environment and ensure all mobile devices are...
Desktop Technician Arizona Type: Contract-to-Hire Category: Information Technology Salary: 35.00 Per Hour Reference ID: 10044024 Shortcut: ufA73f Role Title: Desktop Technician - Phoenix, AZ...
Day to day as a Jr Helpdesk Tech As a Junior Help Desk Technician at Cobre Valley Regional Medical Center, you'll play a vital role in the heartbeat of our hospital's technology landscape!...
IT Service Desk Analyst - Tempe, AZ LHH is currently conducting a search for an IT Service Desk Analyst. This is an exciting, full-time opportunity with a client that offers an excellent...
As a Help Desk Technician II, you will work closely with our IT team to maintain and improve the IT environment, contributing to a user-friendly, efficient work environment....
Expertise in Windows Operating Systems, including Windows 10, MS Office, including Word, Excel, Outlook Experience with Anti-virus and desktop software KNOWLEDGE, SKILLS, ABILITIES Working Knowledge...
**Responsibilities** + Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD,...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Arizona
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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