Help Desk Technician Jobs in Arizona
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Proficient with all Windows operating systems Must have at least intermediate skills with Microsoft Office Professional Suite Healthcare IT Experience is preferred KNOWLEDGE Knowledge of Microsoft Office...
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
Operation Support Engineer#25-08471 Phoenix, AZ All On-site Job Description Job Title: Operations Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description:...
The Technical Support Specialist I for St. Marys Food Bank (SMFB) provides first-level technical support for desktop systems, software, and hardware across the organization. This position assists...
Systems (Windows, MacOS, Linux) Mobile Device Management (MDM) solutions File Sharing Platforms (e.g., OneDrive, SharePoint) Remote Desktop Protocols and Tools Email Systems and Protocols (e.g., Microsoft...
IT Infrastructure Management & Technical Support Provide IT support for end user devices, and Smart Hands and Eyes support for IT systems, including, hardware, POS, and software, at the primary...
Financial Technical Support RepAbout the Role We are seeking a tech-savvy and service-oriented representative to provide outstanding support to financial professionals, their teams, and internal...
IT Service Center Help Desk Specialist 2 - AZ Remote (must reside in AZ)
- Flagstaff, AZ
- 1 day ago
- Flagstaff, AZ
- 1 day ago
Overview This is an Arizona Remote position. You must reside in Arizona. The IT Service Center Help Desk Specialist 2 provides elevated telephone support and resolution for issues reported in...
Senior Technical Support Engineer - MFT Application
- Scottsdale, AZ
- 1 day ago
- Scottsdale, AZ
- 1 day ago
system, database, and network Lead accounts through complex issue resolution including customer meetings, status reports, and updates....
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of FIeld Operations, Area Port of Douglas, AZ, located...
systems and applications Network Connectivity: Troubleshoot wired and wireless network issues Peripheral & Accessory Support: Set up and troubleshoot printers, scanners, webcams, etc....
Marana is one of the fastest-growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix. The Town makes its...
General knowledge of IT technologies including Server Operating Systems, Databases, Networking, and Client/Server applications. Write clear and well understood case notes on work performed....
Familiarity with Microsoft Windows, macOS, iOS, and Android operating systems. Familiarity with ticketing systems such as Jira or ServiceNow....
Technical Support Specialist Chadwell Supply - 3.4 Phoenix, AZ Job Details Full-time $22 - $24 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Work from home...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Arizona
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Collaboration
- Reporting
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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