Help Desk Technician Jobs in Arizona

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 151 Jobs

Technical Support Specialist I or II (DOE)

  • Phoenix, AZ
  • 9 hours ago
  • Phoenix, AZ
  • 9 hours ago

Loads software such as operating systems, office, and operations software onto computers....

Sr. Desktop Support

  • Phoenix, AZ
  • 13 hours ago
  • Phoenix, AZ
  • 13 hours ago

Job Title: Sr. Desktop Support Job Location: Phoenix AZ 85034 Onsite Requirements: Desktop Support Mobile Devices Support Windows software and hardware support Job Description: Primary...

Senior Desktop Support Specialist

  • Phoenix, AZ
  • 13 hours ago
  • Phoenix, AZ
  • 13 hours ago

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of...

Apple Genius - IT Support Technician

  • Glendale, AZ
  • 18 hours ago
  • Glendale, AZ
  • 18 hours ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...

Network Support Technician I

  • Scottsdale, AZ
  • 20 hours ago
  • Scottsdale, AZ
  • 20 hours ago

Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A+. ACIC has...

Senior Desktop Technician

  • Tucson, AZ
  • 22 hours ago
  • Tucson, AZ
  • 22 hours ago

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our...

IT Site Support Specialist II

  • Phoenix, AZ
  • 1 day ago
  • Phoenix, AZ
  • 1 day ago

Our Opportunity : We are seeking a motivated and skilled IT Support Specialist II to join our dynamic team at the Goodyear, AZ. Fulfillment Center. In this role, you will play a crucial part in...

IT Support Technician - Level 3

  • Peoria, AZ
  • 1 day ago
  • Peoria, AZ
  • 1 day ago

Excellent communication & follow-up skills Ability to engage customers on their level High level of proficiency with Windows operating systems & running upgrades Proficiency supporting end users in...

Desktop support with MDM or intune

  • Phoenix, AZ
  • 1 day ago
  • Phoenix, AZ
  • 1 day ago

Need locals to Phoenix, AZ Provide 2nd level support for Aviation Technology Desktop group primary support for the and Mobility group. Manage the MDM environment and ensure all mobile devices are...

Desktop Technician

  • Phoenix, AZ
  • 1 day ago
  • Phoenix, AZ
  • 1 day ago

Desktop Technician Arizona Type: Contract-to-Hire Category: Information Technology Salary: 35.00 Per Hour Reference ID: 10044024 Shortcut: ufA73f Role Title: Desktop Technician - Phoenix, AZ...

Jr Helpdesk Tech

  • Globe, AZ
  • 2 days ago
  • Globe, AZ
  • 2 days ago

Day to day as a Jr Helpdesk Tech As a Junior Help Desk Technician at Cobre Valley Regional Medical Center, you'll play a vital role in the heartbeat of our hospital's technology landscape!...

IT Service Desk Analyst

  • Tempe, AZ
  • 2 days ago
  • Tempe, AZ
  • 2 days ago

IT Service Desk Analyst - Tempe, AZ LHH is currently conducting a search for an IT Service Desk Analyst. This is an exciting, full-time opportunity with a client that offers an excellent...

Help Desk support L2

  • Scottsdale, AZ
  • 2 days ago
  • Scottsdale, AZ
  • 2 days ago

As a Help Desk Technician II, you will work closely with our IT team to maintain and improve the IT environment, contributing to a user-friendly, efficient work environment....

IT Support Technician

  • Scottsdale, AZ
  • 2 days ago
  • Scottsdale, AZ
  • 2 days ago

Expertise in Windows Operating Systems, including Windows 10, MS Office, including Word, Excel, Outlook Experience with Anti-virus and desktop software KNOWLEDGE, SKILLS, ABILITIES Working Knowledge...

Desktop Technician III

  • Sells, AZ
  • 2 days ago
  • Sells, AZ
  • 2 days ago

**Responsibilities** + Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD,...

Demographic Data for Arizona

Moving to Arizona? Find some basic demographic data about Arizona below.


Local
National
7,152,939
153,803

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Arizona

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Arizona offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Arizona
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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