Contract Desktop Support

Contract Desktop Support

Phoenix, AZ 85029

Employment Type: Contract to Hire

Job Number: 3301423

Salary or Pay Rate: 25/hour - 30/hour

JOB DESCRIPTION

In this On-site, Contract Desktop Support role located in Northwest Phoenix (85029), you will have the opportunity to provide great customer service, work with a great team of people, learn new skills, and the timing couldn't be better!

Company Information:

Been in business for over 100 years

Employs over 1000 people across the United States

W2 Contract or possibly Contract to Hire Opportunity

Must be able to work On-site M-F 8am-5pm

Hourly range: $25/hr - $30/hr depending on experience

Responsibilities:

The Desktop Support Technician's primary function is to provide hardware and software desktop support to 1000+ users geographically dispersed across multiple locations in the United States.

The position requires constant contact with users both in-person, email, and by telephone or other communication mechanisms daily.

In addition, the Desktop Support Technicians will work on large refresh, swap, imaging, shipping/receiving projects for new and existing employees across the country.

Background Profile:

CompTIA A+ Certification

Other certifications a plus - Network+, Security+, etc.

Must have at least 3 years of professional, hands-on, enterprise IT support experience and have experience supporting up to 1000 users

Must be able to work in-office Monday - Friday 8am-5pm

Must be able to work independently, have great communication skills, and able to lift 50lbs.

Must be a US Citizen or Green Card Holder to be considered

Technical Responsibilities:

Windows 10/11

O365

Overseeing refresh projects

Ticket management / Documentation

Image Creation

Refresh

Intune

WDS/MDT

Asset Management

Patching

Provisioning

Active Directory

VPN / Networking / LAN/WAN

Endpoint config management

Azure preferred

Troubleshooting

Customer Service