Help Desk Technician Jobs in Goodyear, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Buckeye, AZ (22 miles from Goodyear, AZ)
- 23 hours ago
- Buckeye, AZ (22 miles from Goodyear, AZ)
- 23 hours ago
Necessary Knowledge and Skills: Knowledge of: Microsoft Operating Systems and Microsoft Office products. City policies and procedures. Local Area Network (LAN) principles....
TeamLogic IT: Help Desk Level I
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
Responsive recruiter Help Desk Level 1 We are a managed services provider providing amazing work for both small and medium-sized businesses. We are the best at what we do because we take the time...
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
Job Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career,...
IT Support Engineer Phoenix, AZ (Onsite)
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
Hello, We at AgreeYa solutions are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' businesses....
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
Desktop Support Job Title: Desktop Support Engineer Duration: 3 weeks contract Location: Morris, IL (Onsite) Must have at least 2 to 4 years of experience in managing IT Service Management...
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 3 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 3 days ago
Solid understanding of desktop operating systems (Windows, macOS) and common software applications. Experience with Active Directory, Office 365, and other productivity tools....
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 6 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 6 days ago
POSITION SUMMARY: The Sr. Support Engineer is responsible for quickly and effectively diagnosing and resolving internal user application issues that are escalated by the Tier 1 and 2 support...
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 6 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 6 days ago
Location : Hybrid Phoenix, AZ, 85016, US Position Overview: Service Desk Technician is responsible for providing end user support for all EFE end user staff. This includes interfacing with end...
SRE Production Support Engineer
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 8 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 8 days ago
Hi, It was nice talking you on LinkedIn. Here I m sharing the complete job details with our direct client, kindly go through it and share your thoughts. Brief about M3bi: M3bi is a new generation...
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 8 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 8 days ago
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Knowledge of MS Intune and SCCM. Troubleshooting knowledge on Windows and Mac laptops/desktops. Comprehensive...
- Peoria, AZ (16 miles from Goodyear, AZ)
- 9 days ago
- Peoria, AZ (16 miles from Goodyear, AZ)
- 9 days ago
Title: Site Support Technician | PHX - Multiple Sites | Room for Growth! Pay/Salary/Benefits/Perks: 6 Month Contract to Hire, $28-29/HR, $55k upon conversion (Salary Contingent upon experience)...
Remote WorkField Service Technical Support
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 9 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 9 days ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
What you'll do on a typical day: Identify, triage, prioritize and resolve Level 1 & 2 Incidents within our Service Level Agreement, which includes responding to high-priority outages outside of...
What you'll do on a typical day: Identify, triage, prioritize and resolve Level 1 & 2 Incidents within our Service Level Agreement, which includes responding to high-priority outages outside of...
We are looking for a Night Shift Desktop Support Technician. Hours are M-Thursday 5pm - 7am. Apply if interested! Top Skills we are looking for to be considered: 1-3 years of experience supporting...
Demographic Data for Goodyear, AZ
Moving to Goodyear, AZ? Find some basic demographic data about Goodyear, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Goodyear, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Goodyear, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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