Help Desk Analyst Jobs in Pleasant Prairie, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Sr. IT Tech Support Specialist
- Deerfield, IL (24 miles from Pleasant Prairie, WI)
- 7 hours ago
- Deerfield, IL (24 miles from Pleasant Prairie, WI)
- 7 hours ago
Working knowledge and ability to speak intelligently about operating systems (windows 10, 11, Mac OS), networking (IP address spaces, DNS, ports), network storage (SAN, NAS), on prem Servers, cloud,...
Summary Technical Support Specialist Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our...
- Vernon Hills, IL (20 miles from Pleasant Prairie, WI)
- 3 days ago
- Vernon Hills, IL (20 miles from Pleasant Prairie, WI)
- 3 days ago
Description Help Desk Level 1 Overview Blitt & Gaines is a creditor's rights law firm with nine offices, in six states and over 400 employees. We are looking for a Level 1 Help Desk Technician to...
- Round Lake, IL (17 miles from Pleasant Prairie, WI)
- 8 days ago
- Round Lake, IL (17 miles from Pleasant Prairie, WI)
- 8 days ago
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
Internship - Service Desk Technician Intern
- Bannockburn, IL (24 miles from Pleasant Prairie, WI)
- 8 days ago
- Bannockburn, IL (24 miles from Pleasant Prairie, WI)
- 8 days ago
at Stericycle, Inc. in Bannockburn, Illinois, United States Job Description Key Job Activities: Handles escalations and complex support issues and works to provide resolution. Documents...
- Lake Villa, IL (12 miles from Pleasant Prairie, WI)
- 17 days ago
- Lake Villa, IL (12 miles from Pleasant Prairie, WI)
- 17 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
Principal Production Support Specialist (Payments) - Compliance/Regulatory
- Riverwoods, IL (24 miles from Pleasant Prairie, WI)
- 18 days ago
- Riverwoods, IL (24 miles from Pleasant Prairie, WI)
- 18 days ago
Discover. A brighter future. With us, youll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed...
- North Chicago, IL (14 miles from Pleasant Prairie, WI)
- 18 days ago
- North Chicago, IL (14 miles from Pleasant Prairie, WI)
- 18 days ago
This job was posted by : For moreinformation, please see: Title:** Computer Support Analyst\\**Location:** North Chicago, Illinois, United States\\**Department:** Information Technology\\**Work...
- Lincolnshire, IL (23 miles from Pleasant Prairie, WI)
- 21 days ago
- Lincolnshire, IL (23 miles from Pleasant Prairie, WI)
- 21 days ago
Knowledge of operating systems, web services, and API's....
- Deerfield, IL (24 miles from Pleasant Prairie, WI)
- 25 days ago
- Deerfield, IL (24 miles from Pleasant Prairie, WI)
- 25 days ago
Responsibilities Sentinel is seeking a proactive and personable Desktop Support Specialist to assist our client onsite. If you thrive in a fast-paced environment and pride yourself on delivering...
Information Technology Support Engineer
- Gurnee, IL (10 miles from Pleasant Prairie, WI)
- 26 days ago
- Gurnee, IL (10 miles from Pleasant Prairie, WI)
- 26 days ago
IT Support Engineer On-Site - Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces....
- Oak Creek, WI (24 miles from Pleasant Prairie, WI)
- 30+ days ago
- Oak Creek, WI (24 miles from Pleasant Prairie, WI)
- 30+ days ago
JOB REQUIREMENTS: Details: Job Title: Site IT Support Analyst Pay Rate:\$18 / hr Location: Oak Creek, WI Area Code: 414 ZIP Code: 53154 StartDate: Right Away Keywords: #ITJobs #SiteSupportAnalyst...
Senior Technology Sales Support Specialist, CP & ESG Enablon (USA-Hybrid)
- Riverwoods, IL (24 miles from Pleasant Prairie, WI)
- 30+ days ago
- Riverwoods, IL (24 miles from Pleasant Prairie, WI)
- 30+ days ago
NOTE: This is a hybrid role, with the expectation of two-days a week in a Wolters Kluwer office. Basic Function As a Technology Sales Support Specialist, you will join the cloud presales team...
- Oak Creek, WI (24 miles from Pleasant Prairie, WI)
- 30+ days ago
- Oak Creek, WI (24 miles from Pleasant Prairie, WI)
- 30+ days ago
Site IT Support Analyst II#25-12573 Oak Creek, WI On-site Contract Starts 3/31/2025 Ends 3/27/2026 Job Description Genesis10 is seeking a Site IT Support Analyst II with our client. This is a...
- Oak Creek, WI (24 miles from Pleasant Prairie, WI)
- 30+ days ago
- Oak Creek, WI (24 miles from Pleasant Prairie, WI)
- 30+ days ago
Level I: 1 year of experience. The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide support to end-users at *** locations. They...
Demographic Data for Pleasant Prairie, WI
Moving to Pleasant Prairie, WI? Find some basic demographic data about Pleasant Prairie, WI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Pleasant Prairie, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Pleasant Prairie, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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