Help Desk Analyst Jobs in Wisconsin
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Engineer I, Technical Support Engineer, Automation - Tuesday - Friday (2PM- 1AM)
- Madison, WI
- 11 hours ago
- Madison, WI
- 11 hours ago
Help us change lives At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident...
Job Overview: We are looking for a proactive and customer-focused IT Helpdesk Specialist to join our growing IT support team. This role involves front-line technical support, resolving end-user...
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Scheduled Weekly Hours: 40 Gundersen Health System is looking...
Job Title: Service Desk Technician Job Description: We are seeking a motivated and skilled Service Desk Technician with 6months to 3 years of experience to join our dynamic team. As a Service Desk...
Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the worlds most precious resource. For more than 100 years, cities and...
Fujifilm Sr Tech Support Engineer MI -1 in Madison , Wisconsin Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across our...
Assist with end-user training on how to use personal computers, operating systems, utilities and applications. High level of commitment to completing assigned projects or tasks to meet deadlines....
Major Responsibilities: Ensures HIT environment is functioning at an optimal level and end-users needs are met. Assist in monitoring team SLO to ensure defined process are followed. When issues...
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
Our West-side client provides Tech/Managed Services to client companies ranging from new builds to system roll-outs, servicing wireless connectivity, systems and servers, security, point of sale...
systems, including Windows 10 pro, Windows Server 2012 Extensive application support experience with Microsoft Office Good understanding of the organization’s goals and objectives Exceptional written...
Desktop Support Minimum 3-5 years, prefer 4+ Performs a variety of technical support duties to ensure proper and timely installation of new or relocated hardware, software, applications, and...
Participate in installing, configuring, andmaintaining computer operating systems and images. Install andtroubleshoot peripherals for users....
Client Support Specialist (CCS)/Dispatcher We are seeking a part-time Client Support Specialist (CCS)/Dispatcher to join our team for 25 hours/week, with the flexibility to work more if needed....
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
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Salary for Help Desk Analyst Jobs in Wisconsin
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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