Help Desk Analyst Jobs in Wisconsin
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
As a member of our information technology (IT) team, you'll apply cutting-edge resources to help Johnsonville become even more productive and efficient, reduce costs and improve our capacity and...
JOB REQUIREMENTS: Heartland Technology Group Description:Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for...
Remote Work. \* Provides support for Microsoft Operating Systems (Windows7, Windows 10). \* Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). \* Provides support for mobile devices...
Help Desk II Madison, WI - 1 DAY onsite per week Must be local resident of WI 12 Month
- Madison, WI
- 22 hours ago
- Madison, WI
- 22 hours ago
Help Desk II Madison, WI - 1 DAY onsite per week Must be local resident of WI 12 Month Role: Help Desk II Location: Madison, WI - 1 DAY onsite per week Duration: 12 Months Top Required Skills &...
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
FLSA CLASSIFICATION: Non-Exempt REPORTS TO: Technology Support Lead POSITIONS SUPERVISED: None TRAVEL REQUIRED: 25% WORK SCHEDULE: Day Shift SALARY RANGE: $22 - $25 per hour POSITION SUMMARY The...
Senior Desktop Support Engineer **Location:** Sturgeon Bay, WI (5x onsite; remote option on Fridays considered) **Whats the Job?** + Serve as the primary onsite IT support for the Sturgeon Bay...
Now hiring for a Help Desk Support Specialist in Brookfield, WI What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
system patches and upgrades, equipment maintenance, and the provision of general and high level IT support....
Help Desk II Title : Help Desk II Location : Midwestern United States (Remote) Employment Type: Contract Compensation Pay Range:TBD Description * Provide IT support in a professional setting *...
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Senior Desktop Engineer--Marinette, WI & Sturgeon Bay
- Marinette, WI
- 3 days ago
- Marinette, WI
- 3 days ago
Strong knowledge of Windows and macOS operating systems, Microsoft Office 365, and Active Directory. Experience with ticketing systems such as ServiceNow, Jira, or Zendesk....
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Wisconsin
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »