Help Desk Analyst Jobs in Bradford, VT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Dartmouth Health
- Lebanon, NH (21 miles from Bradford, VT)
- 6 hours ago
- Lebanon, NH (21 miles from Bradford, VT)
- 6 hours ago
Overview Act as the liaison between multiple delivery vendors/companies to ensure smooth and quick deliveries of all hospital commodities in a timely fashion. Is the first point of contact when...
In Person- Trivium Life Services DBA Averte
- Bradford, VT
- 4 days ago
- Bradford, VT
- 4 days ago
at Trivium Life Services DBA Averte in Bradford, Vermont, United States Job Description Position Support residents in achieving treatment goals, assisting with daily needs, and engaging in...
In PersonAnticipated Technology Support Specialist
- School Administrative Unit 70
- Hanover, NH (20 miles from Bradford, VT)
- 30+ days ago
- Hanover, NH (20 miles from Bradford, VT)
- 30+ days ago
Support diverse operating systems including macOS, iOS, and ChromeOS, with occasional support for Linux and Windows in physical and virtual environments....
In Person- West Central Behavioral Health
- Lebanon, NH (21 miles from Bradford, VT)
- 45+ days ago
- Lebanon, NH (21 miles from Bradford, VT)
- 45+ days ago
systems Attention to detail in asset tracking, software licensing, and documentation What you'll do: Deploy, configure, maintain, and replace IT hardware and software - PCs, printers, and network servers...
HybridLead Applications Systems Programmer Analyst - Radiology IT Support, Hybrid
- Dartmouth Health
- Lebanon, NH (21 miles from Bradford, VT)
- 60+ days ago
- Lebanon, NH (21 miles from Bradford, VT)
- 60+ days ago
Overview Manage Vendor Neutral Archive, Dicom Router and provide advanced DICOM system knowledge and troubleshoot complex enterprise imaging systems. Performs advanced programming and analysis...
HybridDemographic Data for Bradford, VT
Moving to Bradford, VT? Find some basic demographic data about Bradford, VT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Bradford, VT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Bradford, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »