Help Desk Analyst Jobs in Vermont
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Sr Oracle Fusion Cloud ERP Systems Support Analyst
- Montpelier, VT
- 20 hours ago
- Montpelier, VT
- 20 hours ago
Job Description Global SaaS & Apps UL Delivery organization is a global, innovative, open-minded, and diverse team of highly skilled techno functional engineers. The organization establishes...
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
IT Support Analyst / Help Desk - On-Site Position
- Saint Albans, VT
- 3 days ago
- Saint Albans, VT
- 3 days ago
IT Support Analyst / Help Desk - On-Site Position Job Category: Non-Clinical Professional Requisition Number: ITSUP001199 Posting Details Posted: August 20, 2025 Full-Time On-site Locations...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Rutland, VT
- 6 days ago
- Rutland, VT
- 6 days ago
At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it...
Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Provide support from 10 a.m. 7 p.m....
Remote WorkJob Description Global SaaS & Apps UL Delivery organization is a global, innovative, open-minded, and diverse team of highly skilled techno functional engineers. The organization establishes...
Remote help desk support experience. This position will be remote so someone should have remote troubleshooting but also visiting the Vermont site once or twice a month. 2....
Remote WorkThis position offers help desk support and technical assistance to system users....
What You Need: Bachelor's degree in Computer Science, Engineering, or a related field. 2-3 years of experience in.NET desktop application development (WinForms or WPF)....
Support Engineer simpleroute Support Engineers play a vital role in the company s ability to deliver quality support in a timely fashion to our clients. The frequency in which they interact with...
Strong understanding of Microsoft Windows Desktop and Server operating systems, Microsoft 365 products, On-Premises and Azure Active Directory and Group Policy....
Are you the go-to person for tech support among your friends and family? Do you enjoy solving tech puzzles and helping others understand the tools they use every day? If so, you might be the...
Demographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Vermont
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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