Help Desk Analyst Jobs in San Antonio, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
End User Technology Support Specialist
- Randstad
- San Antonio, TX
- 8 hours ago
- San Antonio, TX
- 8 hours ago
Core Support: Solid Tier 1-2 support experience across Windows, Mac, and Android - including troubleshooting hardware/software, peripherals, basic networking, and connectivity issues. Brings...
In PersonInstalls software on PCs SOC operating systems and upgrades, as well as installation and update of COTS software packages including the Microsoft Office Suite....
In PersonTask Management Systems Support Specialist
- BRS
- San Antonio, TX
- 3 days ago
- San Antonio, TX
- 3 days ago
Task Management Systems Support Specialist BRS - 3.7 San Antonio, TX Job Details Full-time 1 day ago Benefits Profit sharing Paid holidays Disability insurance Health insurance Dental insurance...
In PersonSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the...
In Personsystems and common workplace tools Experience supporting enterprise devices such as laptops, peripherals, and mobile equipment Ability to work both independently and as part of a team...
In PersonHelp Desk Technician III (Immediate Opening)
- San Antonio Independent School District
- San Antonio, TX
- 8 days ago
- San Antonio, TX
- 8 days ago
Position Type: District-Based Professional/ Technician (District) Date Posted: 5/26/2026 Location: Information Technology Attachment(s): ITC-ITSD Help Desk Technician III.pdf
In PersonNetwork Operations Center Help Desk Engineer 1
- L3Harris Technologies
- San Antonio, TX
- 13 days ago
- San Antonio, TX
- 13 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest...
In PersonBilingual Parent Support Specialist (Full Time)
- Archdiocese of San Antonio
- San Antonio, TX
- 14 days ago
- San Antonio, TX
- 14 days ago
Apply Job Type Full-time Description Monday - Friday (2Pm - 10PM) Variable Shifts as needed. Supervise pregnant and parenting mothers ages 18+ years old and their children ages 0-3 years old...
In Person Full Time- University Health
- San Antonio, TX
- 14 days ago
- San Antonio, TX
- 14 days ago
POSITION SUMMARY/RESPONSIBILITIES Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents...
In PersonJob Summary The PKI Helpdesk Analyst will support the Air Force Public Key Infrastructure (AF PKI) Program by providing Tier 2 and Tier 3 technical support to Department of the Air Force (DAF)...
In PersonAccount Support Specialist - San Antonio, TX
- CBRE
- San Antonio, TX
- 15 days ago
- San Antonio, TX
- 15 days ago
Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to...
In PersonAre you a versatile, technically curious engineer ready to move beyond traditional ticket-based support? We are partnering with a premier financial technology innovator seeking a dynamic Platform...
In Person- South San Antonio Independent School District
- San Antonio, TX
- 15 days ago
- San Antonio, TX
- 15 days ago
skills as well as strong verbal and written communication, strong interpersonal and organizational skills Major Responsibilities and Duties Install, configure, and maintain commercially developed operating...
In Person2026-2027 IT Support Technician - Bastrop/Manor, TX
- Compass Rose Public Schools (TX)
- San Antonio, TX
- 19 days ago
- San Antonio, TX
- 19 days ago
IT Support Technician - Bastrop/Manor, TX Position Reports To: IT Support Manager Location: This role in-person supports our campuses in Bastrop and Manor, TX Qualifications and Preferred...
In PersonKforce has a client in San Antonio, TX that is seeking an EPBCS Support Engineer that provides deep subject matter expertise in the requested field to achieve business objectives such as...
In PersonDemographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in San Antonio, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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