Help Desk Analyst Jobs in San Antonio, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Experience Requirements: Must have technical knowledge of Microsoft Windows, IOS, Android, and Linux operating systems....
Senior Cloud Support Engineers Locations: San Antonio, TX (Hybrid) & Irvine, CA (Hybrid) Position 1: Sr. Cloud Support Engineer CI/CD Focus Core Skills: CI/CD platform support (preferably...
systems, and basic networking * Familiarity with MDM solutions (e.g., Intune, Jamf, AirWatch) * Strong troubleshooting skills and ability to prioritize tasks in a fast-paced environment * Excellent...
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career...
What You Will Be Doing The Digital Media Support Engineer plays a pivotal role by serving as the Digital Media support subject matter expert for our Managed Services team. This role will support...
Brooke Army Medical Center IT Support Services Incumbent Capture
- San Antonio, TX
- 13 hours ago
- San Antonio, TX
- 13 hours ago
ASRC Federal is seeking to identify IT Support Professionals in anticipation of upcoming work in San Antonio, TX. Work arrangement: Onsite Clearance: Must be a US Citizen with ability to...
Urgent hiring for "Processing Specialist" in San Antonio, TX! (Tuesday - Saturday : 11pm - 8am) *Must be located closer to San Antonio, Texas* Job Description: Receive and assess customer tickets...
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and...
FACILITY IT SUPPORT JOB TYPE AND CLASSIFICATION: Full Time Hourly Non-Exempt JOB OVERVIEW: MAC.BID buys truckloads of customer returns and overstock products then sells these items individually to...
Quick hiring for "Processing Specialist" in San Antonio, TX! (Tuesday - Saturday : 11pm - 8am) *Must be located closer to San Antonio, Texas* Job Description: Receive and assess customer tickets...
CE Facility Support Engineer - Mechanical 2
- Leon Valley, TX (4 miles from San Antonio, TX)
- 4 days ago
- Leon Valley, TX (4 miles from San Antonio, TX)
- 4 days ago
BC forward is currently seeking a highly motivated CE Facility Support Engineer - Mechanical 2 Professional Job for an opportunity at San Antonio, TX 78245 Onsite! Position Title: CE Facility...
Subject Matter Experts (SME) may be required to support training of new or existing staff. Manage multiple avenues of issues thru monitoring, email, & phone to ensure business expectations for...
Job Description and Requirements Be part of Randolph-Brooks Federal Credit Union Summer Intern Class of 2025! RBFCU is seeking talented and motivated students for our Summer 2025 Internship...
- Lytle, TX (23 miles from San Antonio, TX)
- 5 days ago
- Lytle, TX (23 miles from San Antonio, TX)
- 5 days ago
Major Responsibilities and Duties: Installation Install and upgrade computers and peripherals throughout the district. Install network cabling and network peripherals throughout the district....
Hello Professionals Please go through the job description and let me know your thoughts. Must: AWS Solutions Architect or Certified Kubernetes Administrator (CKA) certification required. Title:...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in San Antonio, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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