Help Desk Analyst Jobs in Irving, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
System Engineer/IT Support Lead
- Dallas, TX (8 miles from Irving, TX)
- 9 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 9 hours ago
Description The Systems Engineer will be responsible for providing on-site support at our Dallas imaging center as well as supporting our imaging and file transfer central environment. This role...
Systems Engineer/IT Support Lead
- Dallas, TX (8 miles from Irving, TX)
- 10 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 10 hours ago
The Systems Engineer will be responsible for providing on-site support at our imaging center as well as supporting our imaging and file transfer central environment. This role requires an...
- Dallas, TX (8 miles from Irving, TX)
- 15 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 15 hours ago
A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with...
- Fort Worth, TX (22 miles from Irving, TX)
- 19 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 19 hours ago
Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices....
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices....
- Lewisville, TX (17 miles from Irving, TX)
- 1 day ago
- Lewisville, TX (17 miles from Irving, TX)
- 1 day ago
A Service Desk Specialist works directly with members of the Information Services team to provide customer facing hardware and software support. The aim of a Service Desk Specialist is to align...
- Haltom City, TX (20 miles from Irving, TX)
- 1 day ago
- Haltom City, TX (20 miles from Irving, TX)
- 1 day ago
Job Title : Desktop Support Representative Location : 4630 N Beach St, Haltom City, TX 76137 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside support...
- Coppell, TX (10 miles from Irving, TX)
- 1 day ago
- Coppell, TX (10 miles from Irving, TX)
- 1 day ago
Skills Help desk, Troubleshooting, Help desk support Top Skills Details Help desk,Troubleshooting,Help desk support Additional Skills & Qualifications Monday-Friday 6pm-6am, Weekends 24/7 Experience...
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
Description SUMMARY OF POSITION: The Support Center Technician will provide desktop, laptop, phone and software support to all US Conec employees. Requirements ESSENTIAL DUTIES AND...
Help Desk Support Specialist II
- Coppell, TX (10 miles from Irving, TX)
- 2 days ago
- Coppell, TX (10 miles from Irving, TX)
- 2 days ago
Job Summary We are seeking a skilled Help Desk Support Specialist II to provide technical support for a wide range of IT issues with a focus on Microsoft Azure, Office 365, and Dynamics 365 environments...
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
Service performance and availability monitoring Active Directory account creation Data backup and Desktop software installs Emergency notifications and escalations Troubleshoots end-user hardware...
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ. Infojini Consulting is recognized as one of the fastest growing IT...
- Keller, TX (19 miles from Irving, TX)
- 2 days ago
- Keller, TX (19 miles from Irving, TX)
- 2 days ago
Company Description Work in the world's largest equity derivatives clearing organization. We are dedicated to promoting stability and financial integrity in the marketplaces that we serve by...
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
Your role and responsibilities Network Support Engineer, IBM Corporation, Dallas, TX (Up to 40% telecommuting permitted): Automate and debug common network function. Answer detailed technical...
- Plano, TX (20 miles from Irving, TX)
- 3 days ago
- Plano, TX (20 miles from Irving, TX)
- 3 days ago
The Integration Support Engineer is responsible for monitoring API traffic and ensuring the proper transmission of data between systems owned by B2B partners and government clients. This role...
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Irving, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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