Help Desk Analyst Jobs in Denton, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Town of Flower Mound (TX)
- Flower Mound, TX (13 miles from Denton, TX)
- 2 hours ago
- Flower Mound, TX (13 miles from Denton, TX)
- 2 hours ago
Knowledge of operating system client installs, workstation imaging, client/server networking, print sharing, remote access, and file sharing. Familiarity with TCP/IP, DHCP, and DNS services....
In PersonCross-Functional IT Support Coordinator
- University of North Texas System
- Denton, TX
- 2 days ago
- Denton, TX
- 2 days ago
Knowledge and experience with Windows Server operating systems. Practical experience with scripting and automation techniques on Windows and/or Mac OS X platforms....
In Person- University of North Texas System
- Denton, TX
- 2 days ago
- Denton, TX
- 2 days ago
Title: Application Support Analyst Employee Classification: Application Support Analyst Campus: University of North Texas Division: UNT-Information Technology SubDivision-Department:...
In Person- Insight Global
- Grapevine, TX (20 miles from Denton, TX)
- 5 days ago
- Grapevine, TX (20 miles from Denton, TX)
- 5 days ago
Job Description This team serves as the primary line of defense for all end-user support there is no escalation layer beyond them for most hardware and software issues. This role requires a highly...
In Person- Hewlett Packard Enterprise
- Frisco, TX (17 miles from Denton, TX)
- 6 days ago
- Frisco, TX (17 miles from Denton, TX)
- 6 days ago
Systems: Linux (kernel, systemd, storage subsystems, networking - primary platform) and Windows Server (AD, DNS, Group Policy) Networking: TCP/IP, VLANs, routing protocols, overlay networks (VXLAN)...
HybridJob Description Distribution Center Help Desk 3833 Airport Rd, Denton, TX 76207 TX100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 11:00am - 5:00pm Up to 28 hours/week OVERVIEW:...
In PersonHelp Desk Technician - Technology (2026-2027)
- Prosper ISD (TX)
- Prosper, TX (20 miles from Denton, TX)
- 6 days ago
- Prosper, TX (20 miles from Denton, TX)
- 6 days ago
Responsible for help desk support via email, help desk, or phone related to technology issues and distribution of technology-related work orders....
In Person- Charles Schwab
- Southlake, TX (18 miles from Denton, TX)
- 7 days ago
- Southlake, TX (18 miles from Denton, TX)
- 7 days ago
Your opportunity At Charles Schwab, youll do meaningful work that creates a positive impact for clients and colleagues alike. As part of the Wealth and Asset Management (WAM) Technology...
In Person- Celina, City of (TX)
- Celina, TX (24 miles from Denton, TX)
- 8 days ago
- Celina, TX (24 miles from Denton, TX)
- 8 days ago
Join One of the Fastest-Growing Cities in the Nation Its an exciting time to work for the City of Celina! Were growing rapidly and looking for dedicated, collaborative people to join our team of...
In Person- Grapevine-Colleyville Independent School District (TX)
- Grapevine, TX (20 miles from Denton, TX)
- 8 days ago
- Grapevine, TX (20 miles from Denton, TX)
- 8 days ago
Knowledge of Cisco Meraki Wireless Networking and Protocols Knowledge of APC battery systems In-depth knowledge of Windows Operating Systems, Win10 and above, and Apple Operating Systems OS X and above...
In Person- Robinhood
- Westlake, TX (14 miles from Denton, TX)
- 12 days ago
- Westlake, TX (14 miles from Denton, TX)
- 12 days ago
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The...
In Person- AppleOne
- Frisco, TX (17 miles from Denton, TX)
- 12 days ago
- Frisco, TX (17 miles from Denton, TX)
- 12 days ago
We are seeking a dependable and hands-on Computer Technician to support workstation setup and hardware deployment in a fast-paced environment. This role is ideal for someone who is proactive,...
In Person- Judge Group, Inc.
- Haslet, TX (21 miles from Denton, TX)
- 13 days ago
- Haslet, TX (21 miles from Denton, TX)
- 13 days ago
Location: Haslet, TX Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: Opportunity Overview: The IT Support Technician is pivotal in providing exemplary IT Help Desk support....
In PersonComputer Technician - Technology Services (Temporary)
- Denton County
- Denton, TX
- 13 days ago
- Denton, TX
- 13 days ago
The temporary computer technician handles computer and related equipment repairs, installations, software upgrades, networking, backup help desk phone support, and office tasks on a temporary...
In Person TemporaryTemp Computer Tech ( 4 positions needed)
- Carrollton, TX (23 miles from Denton, TX)
- 14 days ago
- Carrollton, TX (23 miles from Denton, TX)
- 14 days ago
un Temp Computer Tech ( 4 positions needed) (Carrollton, TX) 1408 W. Main St. Suite 311 compensation: $18-$21 depending upon experience Working on our computer line updating laptop and chrome...
In Person TemporaryDemographic Data for Denton, TX
Moving to Denton, TX? Find some basic demographic data about Denton, TX below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Denton, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Denton, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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