Help Desk Analyst Jobs in Los Angeles, CA

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 112 Jobs

Desktop Support Analyst

  • Whittier, CA (12 miles from Los Angeles, CA)
  • 1 hour ago
  • Whittier, CA (12 miles from Los Angeles, CA)
  • 1 hour ago

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera...

PC Desktop Support Analyst I (on-site)

  • Alhambra, CA (10 miles from Los Angeles, CA)
  • 8 hours ago
  • Alhambra, CA (10 miles from Los Angeles, CA)
  • 8 hours ago

Familiar with PCs, related software, and operating systems. Experience troubleshooting connectivity issues and conducting/troubleshooting system diagnostics....

Desktop Support Technician PC/Mac

  • El Segundo, CA (9 miles from Los Angeles, CA)
  • 18 hours ago
  • El Segundo, CA (9 miles from Los Angeles, CA)
  • 18 hours ago

Perform installation and configuration of software including operating system, patches, and 3rd party products....

Hiring Computer Technician Testing & Disassembling PCs/Laptops ($20+

  • Long Beach, CA (10 miles from Los Angeles, CA)
  • 1 day ago
  • Long Beach, CA (10 miles from Los Angeles, CA)
  • 1 day ago

We are a growing electronics business in Long Beach, CA, looking to hire a Part-Time or Full-Time Computer Technician to assist with testing, diagnosing, and disassembling PCs and laptops for eBay...

Service Desk Technician

  • El Segundo, CA (9 miles from Los Angeles, CA)
  • 1 day ago
  • El Segundo, CA (9 miles from Los Angeles, CA)
  • 1 day ago

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job...

Jr. Help Desk Technician

  • Huntington Beach, CA (23 miles from Los Angeles, CA)
  • 1 day ago
  • Huntington Beach, CA (23 miles from Los Angeles, CA)
  • 1 day ago

We are seeking a proactive and detail-oriented IT Support Specialist with a strong background in MacBook support within a Microsoft 365 (M365) environment. The ideal candidate will have hands-on...

Help Desk Specialist

  • Santa Monica, CA (14 miles from Los Angeles, CA)
  • 1 day ago
  • Santa Monica, CA (14 miles from Los Angeles, CA)
  • 1 day ago

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer. We will be building out a new...

IT Support Analyst -Mission Hills, CA - ONSITE

  • Mission Hills, CA (23 miles from Los Angeles, CA)
  • 2 days ago
  • Mission Hills, CA (23 miles from Los Angeles, CA)
  • 2 days ago

IT Support Analyst -Mission Hills, CA - ONSITE Job Title: IT Support Analyst Location: Mission Hills, CA (Onsite) Type: Long-Term Contract Start Date: ASAP Job Description: We are seeking a...

IT Support / CRM Associate

  • Brea, CA (21 miles from Los Angeles, CA)
  • 2 days ago
  • Brea, CA (21 miles from Los Angeles, CA)
  • 2 days ago

IT Support / CRM Associate A dynamic team in Brea, CA is seeking a IT Technical and Program Support Associate to join onsite. This is a great opportunity to grow your IT career in a hybrid role...

Service Desk Specialist

  • Altadena, CA (16 miles from Los Angeles, CA)
  • 3 days ago
  • Altadena, CA (16 miles from Los Angeles, CA)
  • 3 days ago

Large Enterprise-level IT experience in supporting multiple Operating Systems and environments Interpersonal and People Skills, Listening Skills, Multi-Tasking Ability Preferred Qualifications: Knowledge...

D365 ERP/ IT Support

  • El Segundo, CA (9 miles from Los Angeles, CA)
  • 3 days ago
  • El Segundo, CA (9 miles from Los Angeles, CA)
  • 3 days ago

First Point of Contact for core systems support ERP (D365), and other operational software. Serve as the primary contact for all end-users and power users needing ERP assistance. Access and...

Technical Support Specialist

  • City of Industry, CA (10 miles from Los Angeles, CA)
  • 4 days ago
  • City of Industry, CA (10 miles from Los Angeles, CA)
  • 4 days ago

Implement and assist in the roll out of new applications, software, and/or operating systems. Perform system and user setups for new hires. Performs required server backups....

Network Support Technician

  • Los Angeles, CA
  • 4 days ago
  • Los Angeles, CA
  • 4 days ago

Job#: 2066838 Job Description: Position: Network Support Technician Location: Los Angeles, CA 90095 Shift: Monday-Friday, 8-5 (no on-call requirement) Duration: 6-month contract Pay rate: $50 -...

Technology Assistant

  • Los Angeles, CA
  • 4 days ago
  • Los Angeles, CA
  • 4 days ago

systems, network wiring, or the repair of computer hardware and components....

IT Support Engineer

  • Beverly Hills, CA (11 miles from Los Angeles, CA)
  • 4 days ago
  • Beverly Hills, CA (11 miles from Los Angeles, CA)
  • 4 days ago

IT Support Engineer IT Support Engineer locations CA-Beverly Hills - 9601 Wilshire time type Full time posted on Posted Yesterday job requisition id JR25617 Who We Are: The Role The Technology...

Demographic Data for Los Angeles, CA

Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.


Local
National
2,413,319
76,858
Large

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Los Angeles, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Los Angeles, CA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Los Angeles, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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