Help Desk Analyst Jobs in Los Angeles, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Support & Operations Consultant II
- Downey, CA (7 miles from Los Angeles, CA)
- 1 day ago
- Downey, CA (7 miles from Los Angeles, CA)
- 1 day ago
The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of...
Technology Support Specialist II
- Hollywood, CA (9 miles from Los Angeles, CA)
- 1 day ago
- Hollywood, CA (9 miles from Los Angeles, CA)
- 1 day ago
POSITION GOAL Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned hardware, software, networks, and servers,...
Salary Range: $55,245.00 (Min.) - $69,045.00 (Mid.) - $82,867.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide...
Technical Support Representative - Long Beach, CA (Temp -to- Hire)
- Long Beach, CA (10 miles from Los Angeles, CA)
- 1 day ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 1 day ago
About Us Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumers relationship with...
Basic Qualifications 2+ years desktop/technical support experience Additional skills A+ Certification Must have a proven customer service background Knowledgeable of Windows Operating System environment...
We have partnered with our client in their search for a Desktop Support Associate. The Desktop Support Associates role is to provide a single point of contact for end users to receive help within...
- Brea, CA (21 miles from Los Angeles, CA)
- 2 days ago
- Brea, CA (21 miles from Los Angeles, CA)
- 2 days ago
Unboxing desktop hardware and peripherals Assembling computers, monitors, and accessories Managing and organizing cables Preparing workstations for end-user deployment 1. Work Environment -...
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 2 days ago
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 2 days ago
Equally comfortable and knowledgeable with both macOS and Windows operating systems. Solid comprehension of group-based policy management....
- Long Beach, CA (10 miles from Los Angeles, CA)
- 4 days ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 4 days ago
Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you...
Job Description Qualifications: Associate's Degree in Computer Science or related field preferred Minimum two (2) years of experience in troubleshooting and providing help desk support Minimum two (...
systems and hardware Hands-on expeirnece configuring, managing, and administering MDM solutions in a professional setting....
COMPUTER Tech needed f/t by food facility to give tech support for orders through app; identify problems w/ use of software; repair equip., etc. Assoc degree in IT, Comp Sci, or related field....
- Encino, CA (20 miles from Los Angeles, CA)
- 6 days ago
- Encino, CA (20 miles from Los Angeles, CA)
- 6 days ago
Overview Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and...
POSITION SUMMARY: The IT Support Analyst will provide help desk support, PC repairs and upgrades, installation of peripherals (printers, scanners, cameras, smart phones, wireless AP, etc.), diagnosis...
is hiring a Desktop Support Technician in our Los Angeles office. This is an on-site 5 days a week position. This position requires excellent customer service skills both on the phone and in...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Los Angeles, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Windows 10
- Mobile Device Management
- Cisco
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Collaboration
- Reporting
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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