Help Desk Analyst Jobs in Los Angeles, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

Installation, Configuration, and Maintenance: Windows Operating Systems Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11)....
WORKSTATION PC TECHNICIAN - INT Location: Los Angeles, CA Type: Contract Job #83099 APR Consulting, Inc. has been engaged to identify a Workstation PC Technician Location: Woodland Hills, CA 91367...
NOW HIRING: Desktop Support Engineer Los Angeles, CA (Onsite)
- Los Angeles, CA
- 9 hours ago
- Los Angeles, CA
- 9 hours ago
Key Requirements: 5+ years of experience with desktop hardware, operating systems, mobile devices, bar code scanners, and printers Strong knowledge of Microsoft 0365 tools (Windows, Outlook, Office,...
- Westchester, CA (8 miles from Los Angeles, CA)
- 9 hours ago
- Westchester, CA (8 miles from Los Angeles, CA)
- 9 hours ago
Installation, Configuration, and Maintenance: Windows Operating Systems Proficient in installing, configuring, and administration of Windows operating systems (Windows 10, 11)....
Knowledge, Skills, & Abilities Must have knowledge of Apple operating systems (macOS and iOS) and Windows 11....
Support Engineer, Linear Ops, Prime Video
- Culver City, CA (8 miles from Los Angeles, CA)
- 1 day ago
- Culver City, CA (8 miles from Los Angeles, CA)
- 1 day ago
Prime Video is seeking a talented, driven Support Engineer to who can help support our future as we grow our business around the world. Our ideal candidate will have a deep focus on customers...
- El Segundo, CA (9 miles from Los Angeles, CA)
- 1 day ago
- El Segundo, CA (9 miles from Los Angeles, CA)
- 1 day ago
Desktop Support Technician Looking for Desktop Support Technician With atleast 5 Years of Experience, Skills: Microsoft Office, Windows, Troubleshooting, Imaging, Level 2 Support, Printer...
Client Services Technical Support Analyst
- Universal City, CA (12 miles from Los Angeles, CA)
- 1 day ago
- Universal City, CA (12 miles from Los Angeles, CA)
- 1 day ago
A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a contract basis. In this role, the Client Services...
Senior Helpdesk Support (Temporary)
- Carson, CA (10 miles from Los Angeles, CA)
- 1 day ago
- Carson, CA (10 miles from Los Angeles, CA)
- 1 day ago
Senior Helpdesk Support (Temporary) **Department:** IT - Helpdesk **Location:** Carson, CA START YOUR APPLICATION START YOUR APPLICATION
Atlas is a nationwide leader in civil engineering materials testing and geotechnical consulting services for environmental industrial and infrastructure construction projects Headquartered in...
Professional Expert - ITS Help Desk
- Pasadena, CA (13 miles from Los Angeles, CA)
- 1 day ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 1 day ago
Professional Expert - ITS Help Desk Salary Location Pasadena, CA Job Type Hourly Job Number 08060 Department Business & Administrative Services Division Information Technology Services Opening...
Professional Expert - ITS Help Desk
- Pasadena, CA (13 miles from Los Angeles, CA)
- 2 days ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 2 days ago
PLEASE BE SURE TO SUBMIT A RESUME WITH YOUR APPLICATION Hourly Rate: $17.50/hr this is a part-time position Hours to not exceed 20 hours per week Employment is only for the Summer, July 1 - August...
of Windows operating systems (Windows 10, 11) Experienced in applying security patches, system updates, and driver updates....
Installation, Configuration, and Maintenance: • Windows Operating Systems o Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11)....
- Commerce, CA (5 miles from Los Angeles, CA)
- 2 days ago
- Commerce, CA (5 miles from Los Angeles, CA)
- 2 days ago
Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Los Angeles, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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