Help Desk Analyst Jobs in California
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- TicketManager
- Calabasas, CA
- 1 day ago
- TicketManager
- Calabasas, CA
- 1 day ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
Description The National Security Sector at Leidos has an opening for a Hardware Support Technician to support a clients requirements in a challenging and dynamic setting located at Vandenberg...
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
About the Role Join our IT Support team at Chime, where you'll be the go-to person for empowering our staff with self-service IT tools while also diving into daily problem-solving adventures....
Customer Support Analyst (Irvine, CA) - Johnson & Johnson MedTech, Electrophysiology
- Irvine, CA
- 4 hours ago
- Irvine, CA
- 4 hours ago
Job title Customer Support Analyst (Irvine, CA) - Johnson & Johnson MedTech, Electrophysiology Function Customer Management Sub function Non-Technical Customer Service Category Analyst,...
Greetings! Our client is seeking a Sr Cloud Support Engineer - Onsite @ San Antonio, TX OR Irvine, CA. You seem to have a rock-solid profile and your overall background seems to be a great match...
Our Best Fit Candidate Would Have Advanced knowledge of desktop and laptop hardware Mac and PC Advanced knowledge of Mac and Windows operating systems Experience troubleshooting VPN connectivity issues...
. · Resolve Microsoft Windows operating systems and Microsoft Office products related issues with assistance/direction from Home Office teams. · Resolve hardware issues with computers, printers, and...
The City of San Marcos is currently accepting qualified applications for the position of Part Time Fire/EMS Support Specialist with the San Marcos Fire Department. This administrative position...
MSP Technician/Support/HelpDesk specialist (work from home)
- Santa Monica, CA
- 16 hours ago
- Santa Monica, CA
- 16 hours ago
Hello potential applicant, Please read entire job posting before submitting your resume. We are a small LA based MSP with clients around the US. Our primary focus is providing innovative...
IT Help Desk Support Specialist St....
Skills Details financial services,Troubleshooting,Help desk,Help desk support,Call center,Technical support,Application support,Call center experience,Customer service,Customer experience,Software support...
Perform installation and configuration of software including operating system, patches, and 3rd party products....
Job Title \: Production Support Analyst 1 - EUC Support Engineer Location \: 820 South Flower Street, Burbank, California 91502 United States Travel \: 25% Job description\: •On site (parks,...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in California
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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