Help Desk Analyst Jobs in California

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 520 Jobs
TicketManager

Software Support Engineer

Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...

Desktop Support Technician

  • Cardiff by the Sea, CA
  • 2 days ago
  • Cardiff by the Sea, CA
  • 2 days ago

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...

Hardware Support Technician - TS/SCI with CI Poly

  • Lompoc, CA
  • 14 days ago
  • Lompoc, CA
  • 14 days ago

Description The National Security Sector at Leidos has an opening for a Hardware Support Technician to support a clients requirements in a challenging and dynamic setting located at Vandenberg...

Senior Desktop Support Technician

  • Ridgecrest, CA
  • 18 days ago
  • Ridgecrest, CA
  • 18 days ago

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...

IT Support Technician

  • San Francisco, CA
  • 4 hours ago
  • San Francisco, CA
  • 4 hours ago

About the Role Join our IT Support team at Chime, where you'll be the go-to person for empowering our staff with self-service IT tools while also diving into daily problem-solving adventures....

Job title Customer Support Analyst (Irvine, CA) - Johnson & Johnson MedTech, Electrophysiology Function Customer Management Sub function Non-Technical Customer Service Category Analyst,...

Senior Cloud Support Engineer - (Onsite)

  • Irvine, CA
  • 7 hours ago
  • Irvine, CA
  • 7 hours ago

Greetings! Our client is seeking a Sr Cloud Support Engineer - Onsite @ San Antonio, TX OR Irvine, CA. You seem to have a rock-solid profile and your overall background seems to be a great match...

Analyst, Desktop Support

  • Los Angeles, CA
  • 9 hours ago
  • Los Angeles, CA
  • 9 hours ago

Our Best Fit Candidate Would Have Advanced knowledge of desktop and laptop hardware Mac and PC Advanced knowledge of Mac and Windows operating systems Experience troubleshooting VPN connectivity issues...

Field IT Support Technician

  • Merced, CA
  • 9 hours ago
  • Merced, CA
  • 9 hours ago

. · Resolve Microsoft Windows operating systems and Microsoft Office products related issues with assistance/direction from Home Office teams. · Resolve hardware issues with computers, printers, and...

PT Fire/Ems Support Specialist

  • San Marcos, CA
  • 9 hours ago
  • San Marcos, CA
  • 9 hours ago

The City of San Marcos is currently accepting qualified applications for the position of Part Time Fire/EMS Support Specialist with the San Marcos Fire Department. This administrative position...

MSP Technician/Support/HelpDesk specialist (work from home)

  • Santa Monica, CA
  • 16 hours ago
  • Santa Monica, CA
  • 16 hours ago

Hello potential applicant, Please read entire job posting before submitting your resume. We are a small LA based MSP with clients around the US. Our primary focus is providing innovative...

IT Help Desk Support Specialist

  • San Diego, CA
  • 18 hours ago
  • San Diego, CA
  • 18 hours ago

IT Help Desk Support Specialist St....

Help Desk Bank Support Specialist

  • Irvine, CA
  • 19 hours ago
  • Irvine, CA
  • 19 hours ago

Skills Details financial services,Troubleshooting,Help desk,Help desk support,Call center,Technical support,Application support,Call center experience,Customer service,Customer experience,Software support...

Desktop Support Technician

  • El Segundo, CA
  • 19 hours ago
  • El Segundo, CA
  • 19 hours ago

Perform installation and configuration of software including operating system, patches, and 3rd party products....

EUC Support Engineer

  • Burbank, CA
  • 19 hours ago
  • Burbank, CA
  • 19 hours ago

Job Title \: Production Support Analyst 1 - EUC Support Engineer Location \: 820 South Flower Street, Burbank, California 91502 United States Travel \: 25% Job description\: •On site (parks,...

Demographic Data for California

Moving to California? Find some basic demographic data about California below.


Local
National
39,536,271
996,598

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in California

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in California offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in California
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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