Help Desk Analyst Jobs in California
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- TicketManager
- Calabasas, CA
- 12 days ago
- TicketManager
- Calabasas, CA
- 12 days ago
Patterns desirable Experience with MySQL or similar relational databases An understanding of JavaScript fundamentals including DOM manipulation Experience with AWS, GCP, or Azure Creative and efficient...
Your Role The Digital Employee Experience team responsible for virtual client engineering. The Sr. Virtual Desktop Engineer will report to the Sr Manager of productivity engineering. In this role...
Strong knowledge of Windows and Mac OS operating systems. Strong knowledge of iOS and Android devices in a commercial or enterprise environment....
systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners,...
Behavioral Support Specialist - San Francisco ($28 - $30/hr)
- San Francisco, CA
- 10 hours ago
- San Francisco, CA
- 10 hours ago
Salary: $ 28 - $30 Maxim Healthcare Services in San Francisco is hiring for an Intensive Behavioral Support Provider to work with children and/or adults with developmental delays and challenging...
Install, configure, and troubleshoot audio and visual equipment such as microphones, speakers, projectors, screens, soundboards, lighting systems, cameras, and video displays. Ensure proper wiring...
Working technical knowledge of current protocols, operating systems, and standards. Strong written and oral communication skills with a focus on executive level support....
Computer Technician II (Permanent SAUSD Classified Employees Only)
- Santa Ana, CA
- 11 hours ago
- Santa Ana, CA
- 11 hours ago
Santa Ana Unified School District See attachment on original job posting High School diploma or equivalent and two-year college degree in Computer Science, Technology or Engineering or related...
Job Title: Technical Support Sr Director Role: Senior Director - Technical Support AMER Theater About the Position: The Sr. Director of JTAC is responsible for providing support leadership in the...
Proficiency in diagnosing and troubleshooting hardware and software issues across various platforms and operating systems (Windows, macOS)....
Minimum High School graduate with some college-level coursework in computer operating systems; Bachelor's degree in Information Technology or Computer Sciences preferred Experience with providing system...
IDIS Americas: IDIS Americas, headquartered in Coppell, Texas, offers a comprehensive portfolio of advanced video solutions and AI-driven technologies for various security surveillance...
Perform functional analysis of products by gathering and analyzing metrics from both operating systems and applications to assist in performance tuning and fault finding integration/operational challenges...
THIS IS A TEMPORARY POSITION THROUGH A TEMP AGENCY. 30 hours per week (M-F flexible between the hours of 9-5). Hybrid. THIS ASSIGNMENT IS FOR APPROXIMATELY 6 MONTHS. Position Summary: We're...
Desktop Support Technician level I/II (temporary)
- North Palm Springs, CA
- 1 day ago
- North Palm Springs, CA
- 1 day ago
Desktop Support Technician level I/II (temporary) needed for approximately 1 2 weeks. The work is to begin in about 2 weeks (mid-July). This would include visiting various sites for our client, in...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in California
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- Network Administration
- Help Desk Support
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »