Help Desk Analyst Jobs in California
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
NOT AN ENTRY LEVEL POSITION - minimum of 5+ years working at an IT consulting firm - Manage Service Provider Local Applicants only - no relocation program _______________________________________...
In PersonHPC Scientific Support Engineer
- Lawrence Berkeley National Laboratory
- Berkeley, CA
- 3 hours ago
- Berkeley, CA
- 3 hours ago
Lawrence Berkeley National Laboratory is hiring an HPC Scientific Support Engineer for the NERSC division, the U.S. Department of Energy Office of Sciences high-performance computing center...
In PersonIT Help Desk Analyst HIRING ASAP (MS Intune Experience REQUIRED)
- TEKsystems c/o Allegis Group
- Lodi, CA
- 3 hours ago
- Lodi, CA
- 3 hours ago
Key Responsibilities End User Support Provide Tier 1-2 technical support for Windows 10/11 desktops and laptops Support Microsoft Office 365 applications (Outlook, Teams, OneDrive, Word, Excel,...
In Person ContractIT Support Technician HIRING ASAP (MS Intune Experience REQUIRED)
- TEKsystems c/o Allegis Group
- Stockton, CA
- 3 hours ago
- Stockton, CA
- 3 hours ago
Key Responsibilities End User Support Provide Tier 1-2 technical support for Windows 10/11 desktops and laptops Support Microsoft Office 365 applications (Outlook, Teams, OneDrive, Word, Excel,...
In Person ContractMobile Device Support Specialist
- Tech Mahindra (Americas) Inc.
- Santa Clara, CA
- 3 hours ago
- Santa Clara, CA
- 3 hours ago
Solid understanding of mobile operating systems, Wi-Fi connectivity, VPN configuration, and mobile security protocols....
In PersonSecret Clearance-desktop Support Technician
- TEKsystems c/o Allegis Group
- San Diego, CA
- 3 hours ago
- San Diego, CA
- 3 hours ago
Skills Windows 10, Troubleshooting, Customer service, Windows, Help desk support, Support, Technical support Top Skills Details Windows 10,Troubleshooting,Customer service,Windows,Help desk support...
In Person ContractLead DataStage Integration Support Engineer
- Sriven Systems Inc.
- Los Angeles, CA
- 3 hours ago
- Los Angeles, CA
- 3 hours ago
Hiring: Lead DataStage Integration Support Engineer Location: Culver City, CA / Los Angeles, CA (4 Days Onsite) Experience: 10+ Years Key Skills : IBM DataStage | ETL Development | DataStage...
In PersonLinux Development Support Engineer
- The Regents of the University of California on behalf of their Los Angeles Campus
- Santa Clarita, CA
- 9 hours ago
- Santa Clarita, CA
- 9 hours ago
The team supports applications on Windows and Linux operating systems, manages container orchestration environments, performs backups, and manages the storage of several petabytes of digital library...
In PersonSenior Service Desk Technician
- Business Wire
- San Francisco, CA
- 13 hours ago
- San Francisco, CA
- 13 hours ago
Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with...
HybridIT Support Associate II, Ops Tech Solutions (OTS), OpsTech IT
- Amazon
- San Diego, CA
- 13 hours ago
- San Diego, CA
- 13 hours ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonSystems PowerShell scripting experience...
HybridSr Information Technology Support Specialist
- Fox Racing Shox
- Pioneer, CA
- 23 hours ago
- Pioneer, CA
- 23 hours ago
What We Do FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems...
In PersonStaff Technical Support Engineer - White Glove
- ServiceNow
- Santa Clara, CA
- 23 hours ago
- Santa Clara, CA
- 23 hours ago
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company...
In PersonLead DataStage Integration Support Engineer Culver City, CA (4 Days Onsite) Contract
- Next Gen Software Solutions LLC
- Culver City, CA
- 1 day ago
- Culver City, CA
- 1 day ago
Job Title: Lead DataStage Integration Support Engineer Location: Culver City, CA (4 Days Onsite) Duration: 6+ months Type: Contract Job Summary Seeking a Lead DataStage Engineer with strong...
In Person- Conejo Valley Unified School District
- Thousand Oaks, CA
- 1 day ago
- Thousand Oaks, CA
- 1 day ago
Basic principles and practices of computer platform and network operating systems as those used by the District and school sites....
In PersonDemographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in California
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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