Help Desk Analyst Jobs in California
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Installation, Configuration, and Maintenance: Windows Operating Systems Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11)....
- TicketManager
- Calabasas, CA
- 11 days ago
- TicketManager
- Calabasas, CA
- 11 days ago
Patterns desirable Experience with MySQL or similar relational databases An understanding of JavaScript fundamentals including DOM manipulation Experience with AWS, GCP, or Azure Creative and efficient...
Essential Functions/Major Responsibilities: Implementing, automating, and supporting secure and scalable infrastructure using public cloud, IaaS, and PaaS platforms. Drive strategic, systemic...
Basic Qualifications 2+ years desktop/technical support experience Additional skills A+ Certification Must have a proven customer service background Knowledgeable of Windows Operating System environment...
Knowledge, Skills, & Abilities Must have knowledge of Apple operating systems (macOS and iOS) and Windows 11....
Works with and troubleshoots a variety of operating systems and networked devices to provide technical support....
Our client is looking for a IT System Support Specialist for a 6+ month opportunity located in Sacramento, CA. This will be 100% onsite. This role has a high chance of extensions. location:...
Prime Video is seeking a talented, driven Support Engineer to who can help support our future as we grow our business around the world. Our ideal candidate will have a deep focus on customers...
Desktop Support Technician Looking for Desktop Support Technician With atleast 5 Years of Experience, Skills: Microsoft Office, Windows, Troubleshooting, Imaging, Level 2 Support, Printer...
Onsite role : Tech Support Engineer in Dallas TX
- San Francisco, CA
- 22 hours ago
- San Francisco, CA
- 22 hours ago
Onsite role : Tech Support Engineer in Dallas TX Role: Tech Support Engineer Location: Dallas, TX (Onsite) Job Type: 12 months+ Contract Job Description: Reasonability : Resolve IT tickets related...
Onsite role: Tech Support Engineer in SFO CA
- San Francisco, CA
- 22 hours ago
- San Francisco, CA
- 22 hours ago
Onsite role: Tech Support Engineer in SFO CA Role: Tech Support Engineer Location: San Francisco, CA (Onsite) Job Type: 12 months+ Job Description: Reasonability : Resolve IT tickets related to...
Client Services Technical Support Analyst
- Universal City, CA
- 22 hours ago
- Universal City, CA
- 22 hours ago
A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a contract basis. In this role, the Client Services...
Senior Helpdesk Support (Temporary) **Department:** IT - Helpdesk **Location:** Carson, CA START YOUR APPLICATION START YOUR APPLICATION
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in California
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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