Help Desk Technician Jobs in Milwaukee, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
ManpowerGroup Technical Support Analyst Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations,...
Desktop Support Technician with field service experience
- Milwaukee, WI
- 1 day ago
- Milwaukee, WI
- 1 day ago
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
- Franklin, WI (11 miles from Milwaukee, WI)
- 4 days ago
- Franklin, WI (11 miles from Milwaukee, WI)
- 4 days ago
Required Skills: Proficiency in MS Office, Windows, Customer Service, Troubleshooting, Help Desk Support, Active Directory, Office 365, Servicenow, Zendesk, Windows 10, Phone Support, Service Desk,...
Autodesk Help Desk Support Techn (2743)
- Mequon, WI (12 miles from Milwaukee, WI)
- 4 days ago
- Mequon, WI (12 miles from Milwaukee, WI)
- 4 days ago
JOB REQUIREMENTS: MSA is seeking a highly skilled Autodesk Help DeskSupport Technician to join our team in our Mequon, WI office. The idealcandidate will bring approachable and empathetic personal...
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 5 days ago
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 5 days ago
Two years of related work experience The IT Help Desk Support (Technical Support Specialist) is part of the Information Technology Services department. This is a 40 hrs....
Field Service Technician/desktop Support
- Grafton, WI (19 miles from Milwaukee, WI)
- 6 days ago
- Grafton, WI (19 miles from Milwaukee, WI)
- 6 days ago
Field Services Technician We currently have two open IT roles open in the Milwaukee area. You are expected to travel to different locations. One person will be focused around Hartford, West Bend,...
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 6 days ago
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 6 days ago
TEKsystems is seeking a dedicated and detail-oriented PC Support Technician to join their client's team to complete deployment and PC refresh projects. Key Responsibilities: Locate and manage...
Client Support Specialist (Dispatcher) Location: West Allis, WI Full-Time | Various Day Shifts (Between 7am6pm) Competitive Pay + Outstanding Benefits Are you organized, detail-oriented, and love...
Department: 12224 Advocate Aurora Health Corporate - Greater Milwaukee South Region Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-...
Overview MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our Milwaukee, WI office....
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
As an Intern - IT Desktop Support and Security your goal is to work in a role designed to support our commitment to maintaining excellent IT and Security practices. You will play a key role in...
Entry-Level IT Support Associate - Overnight (X)
- Milwaukee, WI
- 11 days ago
- Milwaukee, WI
- 11 days ago
Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Franklin/Milwaukee, Wiconsin data...
Intern - IT Desktop Support and Security
- Wauwatosa, WI (7 miles from Milwaukee, WI)
- 12 days ago
- Wauwatosa, WI (7 miles from Milwaukee, WI)
- 12 days ago
As an Intern - IT Desktop Support and Security your goal is to work in a role designed to support our commitment to maintaining excellent IT and Security practices. You will play a key role in...
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Milwaukee, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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