Help Desk Technician Jobs in Milwaukee, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting...
Help Desk Representative - Healthcare - Remote Wisconsin
- Milwaukee, WI
- 4 days ago
- Milwaukee, WI
- 4 days ago
Intermediate knowledge of operating systems with the ability to interpret operation manuals, procedures, and healthcare/government guidelines....
Remote Work- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 4 days ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 4 days ago
Troubleshoots software related problems including operating systems, general and specialized business applications. Install and configure software on desktops, laptops, and virtual machines....
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Milwaukee, WI
- 5 days ago
- Milwaukee, WI
- 5 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Company Overview: Req ID: 336804 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and...
Key responsibilities include: Responding to and troubleshooting support tickets, ideally using ServiceNow Resolving issues related to Windows operating systems and the Microsoft 365 suite Delivering...
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 6 days ago
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 6 days ago
systems Understanding/troubleshooting of Mobile technology and MDM as it relates to Smart Phones and Tablets Strong problem-solving skills Solid verbal and written communication skills and willingness...
Help Desk - State of wisconsin-DOA - DET - BPD In-progress
- Milwaukee, WI
- 7 days ago
- Milwaukee, WI
- 7 days ago
Help Desk - State of wisconsin-DOA - DET - BPD In-progress Under the general supervision of the Client Engineering Desktop Supervisor, this position provides advanced technical support and serves...
It Systems Support Analyst Assoc, Fch - It Client Technologies
- Milwaukee, WI
- 7 days ago
- Milwaukee, WI
- 7 days ago
Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 1 Shift Details: Mon-Fri...
Top Skills: Help Desk Support Customer Service Windows 10/11 Active Directory Hardware Troubleshooting Network Connectivity Asset Management...
The IT Support Analyst works with computer users from the business to diagnose and resolve computer problems in a prompt and timely manner. This person will escalate requests or issues to the...
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
The PC Technician serves as a frontline resource for IT support, responsible for deploying, maintaining, and troubleshooting desktop hardware and software across the organization. This role...
Currently, our in-office schedule is Tuesday through Thursday in our beautiful, newly renovated, historic building in downtown Milwaukee at 648 N. Plankinton Avenue....
Remote WorkIT Service Desk Support Technician
- New Berlin, WI (7 miles from Milwaukee, WI)
- 18 days ago
- New Berlin, WI (7 miles from Milwaukee, WI)
- 18 days ago
Operating systems (i.e., Windows 10, 11) Mobile phone technology and MDM, common IT applications and utilities....
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Milwaukee, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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