Help Desk Technician Jobs in Wisconsin
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summary Technical Support Specialist Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our...
ManpowerGroup Technical Support Analyst Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations,...
Desktop Support Technician with field service experience
- Milwaukee, WI
- 1 day ago
- Milwaukee, WI
- 1 day ago
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Summary As an IT Support Technician, you will primarilybe responsible for performing entry level Help Desk support....
systems Excellent customer service approach Clear and adaptive communication style Initiative & self-management Process development & maturation The ability to multitask, effectively determine priorities...
systems (Windows and Mac) Strong workingknowledge of networks and protocols Excellent organizational skillsExcellent written and oral communication skills including telephoneetiquette Experience with...
DEPARTMENT: IT SUPPORT LOCATION: GENERAL OFFICE, EAU CLAIRE, WI REPORTS TO: TEAM LEAD, SENIOR MANAGER TRAVEL REQUIRED? NONE PAY RANGE: $17.25/HOUR Why Work for Menards? Profit Sharing & Team...
Required Skills: Proficiency in MS Office, Windows, Customer Service, Troubleshooting, Help Desk Support, Active Directory, Office 365, Servicenow, Zendesk, Windows 10, Phone Support, Service Desk,...
Strong knowledge of Windows and macOS operating systems, Microsoft Office 365, and Active Directory. Experience with ticketing systems such as ServiceNow, Jira, or Zendesk....
JOB REQUIREMENTS: MSA is seeking a highly skilled Autodesk Help DeskSupport Technician to join our team in our Marshfield, WI office. Theideal candidate will bring approachable and empathetic...
JOB REQUIREMENTS: MSA is seeking a highly skilled Autodesk Help DeskSupport Technician to join our team in our Rice Lake, WI office. Theideal candidate will bring approachable and empathetic...
Everlight Solar is seeking a passionate individual, skilled in technology to join our Marketing team! This entry level position is a full-time, in-office position and is perfect for the...
Two years of related work experience The IT Help Desk Support (Technical Support Specialist) is part of the Information Technology Services department. This is a 40 hrs....
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wisconsin
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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