Help Desk Technician Jobs in Wisconsin

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 95 Jobs

IT Service Desk Analyst (2nd Shift)

  • Sheboygan Falls, WI
  • moments ago
  • Sheboygan Falls, WI
  • moments ago

As a member of our information technology (IT) team, you'll apply cutting-edge resources to help Johnsonville become even more productive and efficient, reduce costs and improve our capacity and...

Remote IT Support Desk Engineer I

  • Combined Locks, WI
  • 3 hours ago
  • Combined Locks, WI
  • 3 hours ago

JOB REQUIREMENTS: Heartland Technology Group Description:Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for...

Remote Work

Service Desk Technician - Bilingual Dutc

  • Madison, WI
  • 3 hours ago
  • Madison, WI
  • 3 hours ago

. \* Provides support for Microsoft Operating Systems (Windows7, Windows 10). \* Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). \* Provides support for mobile devices...

Help Desk II Madison, WI - 1 DAY onsite per week Must be local resident of WI 12 Month Role: Help Desk II Location: Madison, WI - 1 DAY onsite per week Duration: 12 Months Top Required Skills &...

MV Field Support Engineer

  • Milwaukee, WI
  • 21 hours ago
  • Milwaukee, WI
  • 21 hours ago

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...

IT Support Technician

  • Madison, WI
  • 21 hours ago
  • Madison, WI
  • 21 hours ago

systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...

Technology Support Specialist

  • Neenah, WI
  • 1 day ago
  • Neenah, WI
  • 1 day ago

FLSA CLASSIFICATION: Non-Exempt REPORTS TO: Technology Support Lead POSITIONS SUPERVISED: None TRAVEL REQUIRED: 25% WORK SCHEDULE: Day Shift SALARY RANGE: $22 - $25 per hour POSITION SUMMARY The...

Sr. Desktop Analyst

  • Sturgeon Bay, WI
  • 1 day ago
  • Sturgeon Bay, WI
  • 1 day ago

Senior Desktop Support Engineer **Location:** Sturgeon Bay, WI (5x onsite; remote option on Fridays considered) **Whats the Job?** + Serve as the primary onsite IT support for the Sturgeon Bay...

Desk Support Specialist

  • Waukesha, WI
  • 2 days ago
  • Waukesha, WI
  • 2 days ago

Now hiring for a Help Desk Support Specialist in Brookfield, WI What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....

IT Help Desk Technician Level 2 - 2741

  • Cottage Grove, WI
  • 2 days ago
  • Cottage Grove, WI
  • 2 days ago

We are currently seeking an IT Help Desk Technician Level 2 to join our corporate team in Cottage Grove, WI....

Help Desk II

  • Madison, WI
  • 2 days ago
  • Madison, WI
  • 2 days ago

Help Desk II Title : Help Desk II Location : Midwestern United States (Remote) Employment Type: Contract Compensation Pay Range:TBD Description * Provide IT support in a professional setting *...

Field Technical Support Representative

  • West Milwaukee, WI
  • 2 days ago
  • West Milwaukee, WI
  • 2 days ago

Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....

CIS - IT Support Apprentice

  • Madison, WI
  • 3 days ago
  • Madison, WI
  • 3 days ago

systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...

Epic Cupid-Radiant Support Specialist

  • Milwaukee, WI
  • 3 days ago
  • Milwaukee, WI
  • 3 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...

Senior Desktop Engineer--Marinette, WI & Sturgeon Bay

  • Marinette, WI
  • 3 days ago
  • Marinette, WI
  • 3 days ago

Strong knowledge of Windows and macOS operating systems, Microsoft Office 365, and Active Directory. Experience with ticketing systems such as ServiceNow, Jira, or Zendesk....

Demographic Data for Wisconsin

Moving to Wisconsin? Find some basic demographic data about Wisconsin below.


Local
National
5,893,722
141,683

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Wisconsin

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Wisconsin offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Wisconsin
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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