Help Desk Technician Jobs in Wisconsin
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
As a member of our information technology (IT) team, you'll apply cutting-edge resources to help Johnsonville become even more productive and efficient, reduce costs and improve our capacity and...
JOB REQUIREMENTS: Heartland Technology Group Description:Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for...
Remote Work. \* Provides support for Microsoft Operating Systems (Windows7, Windows 10). \* Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). \* Provides support for mobile devices...
Help Desk II Madison, WI - 1 DAY onsite per week Must be local resident of WI 12 Month
- Madison, WI
- 21 hours ago
- Madison, WI
- 21 hours ago
Help Desk II Madison, WI - 1 DAY onsite per week Must be local resident of WI 12 Month Role: Help Desk II Location: Madison, WI - 1 DAY onsite per week Duration: 12 Months Top Required Skills &...
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
FLSA CLASSIFICATION: Non-Exempt REPORTS TO: Technology Support Lead POSITIONS SUPERVISED: None TRAVEL REQUIRED: 25% WORK SCHEDULE: Day Shift SALARY RANGE: $22 - $25 per hour POSITION SUMMARY The...
Senior Desktop Support Engineer **Location:** Sturgeon Bay, WI (5x onsite; remote option on Fridays considered) **Whats the Job?** + Serve as the primary onsite IT support for the Sturgeon Bay...
Now hiring for a Help Desk Support Specialist in Brookfield, WI What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
We are currently seeking an IT Help Desk Technician Level 2 to join our corporate team in Cottage Grove, WI....
Help Desk II Title : Help Desk II Location : Midwestern United States (Remote) Employment Type: Contract Compensation Pay Range:TBD Description * Provide IT support in a professional setting *...
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Senior Desktop Engineer--Marinette, WI & Sturgeon Bay
- Marinette, WI
- 3 days ago
- Marinette, WI
- 3 days ago
Strong knowledge of Windows and macOS operating systems, Microsoft Office 365, and Active Directory. Experience with ticketing systems such as ServiceNow, Jira, or Zendesk....
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wisconsin
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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