Help Desk Technician Jobs in Wisconsin
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The Information Systems Helpdesk Technician will use their knowledge and skills to solve computer problems and to enable computer technology to meet the individual needs of internal and external...
Equix is a privately held construction firm that develops companies andprofessionals in the technical and construction services industries across thecountry. Equix performs a variety of utility...
Job Description We are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You...
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote Worksystems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote WorkJob ID Number** R5634 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Desktop Support Specialist, you will facilitate Zoom and Teams transitions, migrate Intune...
Desktop Support IV Desktop Support Madison, Wisconsin Contract Jun 27, 2025 Desktop Support IV Primary Location: Madison, Wisconsin V-Soft Consulting is currently hiring for a Desktop Support IV...
Completes software installation/de-installation for operating systems, applications, utilities, drivers, etc. on end user devices....
IT Support BCforward is currently seeking highly motivated IT Support in Pleasant Prairie, WI Position Title: IT Support Location: Pleasant Prairie, WI Anticipated Start Date: Tentative start Date...
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations...
Perform systems analysis and application development services for multiple DMV and DSP IT projects and service requests....
Position Summary This position provides high level troubleshooting for the Help Desk Section of BTM. Responsibilities include performing duties necessary to respond to, resolve, or escalate first...
Remote WorkJob Description Principal Technical Support Engineer We are looking for someone to be part of a new kind of team - a team that will offer an effortless customer experience by providing support to...
Service Desk Technician (Bilingual - Spanish) Location: Onsite - Oshkosh, WI Shift: Monday through Friday, 1:30 PM - 10:30 PM Overview: TEKsystems is seeking a motivated and customer-focused...
Skills Support, Desktop, Windows 10, Troubleshooting, Hardware, Active directory, Windows, Customer service, Technical support, Imaging, Deployment, Help desk support, Help desk, Printer support, Office...
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wisconsin
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Citrix
- Incident Management
- MacOS
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Microsoft Active Directory
- Problem Resolution
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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