Help Desk Technician Jobs in Wisconsin

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 119 Jobs

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IT Helpdesk Specialist - De Pere, WI

  • De Pere, WI
  • 3 hours ago
  • De Pere, WI
  • 3 hours ago

Job Overview: We are looking for a proactive and customer-focused IT Helpdesk Specialist to join our growing IT support team. This role involves front-line technical support, resolving end-user...

IT Support Technician

  • Friendship, WI
  • 4 hours ago
  • Friendship, WI
  • 4 hours ago

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Scheduled Weekly Hours: 40 Gundersen Health System is looking...

Service Desk Technician

  • West Bend, WI
  • 4 hours ago
  • West Bend, WI
  • 4 hours ago

Job Title: Service Desk Technician Job Description: We are seeking a motivated and skilled Service Desk Technician with 6months to 3 years of experience to join our dynamic team. As a Service Desk...

Service Desk Technician

  • Milwaukee, WI
  • 15 hours ago
  • Milwaukee, WI
  • 15 hours ago

Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the worlds most precious resource. For more than 100 years, cities and...

Sr Tech Support Engineer MI -1

  • Madison, WI
  • 22 hours ago
  • Madison, WI
  • 22 hours ago

Fujifilm Sr Tech Support Engineer MI -1 in Madison , Wisconsin Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across our...

Desktop Support Technician

  • Janesville, WI
  • 1 day ago
  • Janesville, WI
  • 1 day ago

Assist with end-user training on how to use personal computers, operating systems, utilities and applications. High level of commitment to completing assigned projects or tasks to meet deadlines....

Technical Support Administrator

  • Grafton, WI
  • 1 day ago
  • Grafton, WI
  • 1 day ago

Major Responsibilities: Ensures HIT environment is functioning at an optimal level and end-users needs are met. Assist in monitoring team SLO to ensure defined process are followed. When issues...

(USA) MR - Desktop Support Engineer (Level 1)

  • Racine, WI
  • 1 day ago
  • Racine, WI
  • 1 day ago

Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...

Technical Support Coordinator

  • Middleton, WI
  • 1 day ago
  • Middleton, WI
  • 1 day ago

Our West-side client provides Tech/Managed Services to client companies ranging from new builds to system roll-outs, servicing wireless connectivity, systems and servers, security, point of sale...

Computer Support Specialist

  • Beloit, WI
  • 1 day ago
  • Beloit, WI
  • 1 day ago

systems, including Windows 10 pro, Windows Server 2012 Extensive application support experience with Microsoft Office Good understanding of the organization’s goals and objectives Exceptional written...

Desktop Support Technician

  • Appleton, WI
  • 2 days ago
  • Appleton, WI
  • 2 days ago

Desktop Support Minimum 3-5 years, prefer 4+ Performs a variety of technical support duties to ensure proper and timely installation of new or relocated hardware, software, applications, and...

Desktop Support I

  • Milwaukee, WI
  • 2 days ago
  • Milwaukee, WI
  • 2 days ago

Participate in installing, configuring, andmaintaining computer operating systems and images. Install andtroubleshoot peripherals for users....

Client Support Specialist (CCS) / Dispatcher

  • Milwaukee, WI
  • 2 days ago
  • Milwaukee, WI
  • 2 days ago

Client Support Specialist (CCS)/Dispatcher We are seeking a part-time Client Support Specialist (CCS)/Dispatcher to join our team for 25 hours/week, with the flexibility to work more if needed....

IT Service Desk Technician

  • Camp Lake, WI
  • 2 days ago
  • Camp Lake, WI
  • 2 days ago

IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...

Demographic Data for Wisconsin

Moving to Wisconsin? Find some basic demographic data about Wisconsin below.


Local
National
5,893,722
141,683

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

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Salary for Help Desk Technician Jobs in Wisconsin

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Wisconsin offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Wisconsin
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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