Help Desk Technician Jobs in Brookfield, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- KION Group
- Wauwatosa, WI (6 miles from Brookfield, WI)
- 1 day ago
- Wauwatosa, WI (6 miles from Brookfield, WI)
- 1 day ago
Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In PersonHelp Desk Analyst II - Full-Time/Part-Time/Casual All Shifts
- North Shore Healthcare
- Milwaukee, WI (9 miles from Brookfield, WI)
- 2 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 2 days ago
#LI-AS1d Summary/Objective: Under the supervision of Sr. Director IT & Security, the Help Desk Analyst II is an experienced end-user support professional and an important contributor to North...
In Person Full Time- Paul Davis
- Waukesha, WI (6 miles from Brookfield, WI)
- 2 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 2 days ago
Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision...
In Person- Converge Technology Solutions
- Oconomowoc, WI (21 miles from Brookfield, WI)
- 5 days ago
- Oconomowoc, WI (21 miles from Brookfield, WI)
- 5 days ago
Position Title: Support Engineer II Position Location: On Site / Oconomowoc, WI Job Summary: This position provides high quality solutions to customers to ensure their investment in technology is...
In Person- VISA LIGHTING
- River Hills, WI (9 miles from Brookfield, WI)
- 5 days ago
- River Hills, WI (9 miles from Brookfield, WI)
- 5 days ago
The IT Support Technician supports the IT team through asset inventory management, hardware support, and IT lifecycle projects. This role installs and maintains company hardware and software,...
In Person- Experis
- Milwaukee, WI (9 miles from Brookfield, WI)
- 5 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 5 days ago
Extensive experience working with different operating systems including Windows and Mac OS. Ability to prioritize and manage several tasks and projects efficiently....
In PersonIt Systems Support Analyst Assoc, Fch - It Client Technologies
- Froedtert & Medical College of Wisconsin
- Milwaukee, WI (9 miles from Brookfield, WI)
- 6 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 6 days ago
Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Standard Hours: 40.00 Shift Details: Monday - Friday 8 am -...
In Person- Lutheran Social Services of WI & Upper MI
- Mequon, WI (13 miles from Brookfield, WI)
- 7 days ago
- Mequon, WI (13 miles from Brookfield, WI)
- 7 days ago
AI Summary & Insights Summary Insights Help Desk Support Specialist The insights provided are generated by AI and may contain inaccuracies....
RemoteRemote Helpdesk Engineer Jenbacher Engines
- Kelly Services
- Glendale, WI (9 miles from Brookfield, WI)
- 8 days ago
- Glendale, WI (9 miles from Brookfield, WI)
- 8 days ago
Remote Helpdesk Engineer - Jenbacher Engines Apply Now Applied To save a job sign in or get started Job ID: 10238505 Posted today Back Glendale, WI, US Engineering Unspecified Full Time, Direct...
RemoteRemote Helpdesk Engineer Jenbacher Engines
- Glendale, WI (9 miles from Brookfield, WI)
- 8 days ago
- Glendale, WI (9 miles from Brookfield, WI)
- 8 days ago
Remote Senior Technical Helpdesk Engineer – Jenbacher Engines Are you a seasoned field service or commissioning expert with advanced Jenbacher product knowledge? Are you ready to leverage...
RemoteIT Support - Advisor Milwaukee, WI, USA
- Fiserv, Inc.
- Milwaukee, WI (9 miles from Brookfield, WI)
- 8 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 8 days ago
IT Support - Advisor Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We...
In PersonTechnical Support Analyst -Junior
- Mars Solutions Group
- Milwaukee, WI (9 miles from Brookfield, WI)
- 10 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 10 days ago
Provide technical support for PCs, mobile devices, hardware, software, operating systems, and LAN environments across both Home Office and Field teams....
In PersonClient Tech Support Engineer Milwaukee, WI, USA
- Fiserv, Inc.
- Milwaukee, WI (9 miles from Brookfield, WI)
- 10 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 10 days ago
Client Tech Support Engineer Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the...
In PersonFSC Technical Support Engineer
- Johnson Controls
- Glendale, WI (9 miles from Brookfield, WI)
- 13 days ago
- Glendale, WI (9 miles from Brookfield, WI)
- 13 days ago
Microsoft Server, SQL Server and Desktop Operating Systems installation and configuration. Wireshark, SQL Server Management Studio, VMWare and Hyper-V....
Hybrid- K-Tek Resourcing LLC
- Milwaukee, WI (9 miles from Brookfield, WI)
- 13 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 13 days ago
About Job role As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position...
In PersonDemographic Data for Brookfield, WI
Moving to Brookfield, WI? Find some basic demographic data about Brookfield, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Brookfield, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Brookfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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