Help Desk Technician Jobs in Tacoma, WA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-14 of 14 Jobs

Campus Support Specialist - Full Time

  • Lacey, WA (22 miles from Tacoma, WA)
  • 22 hours ago
  • Lacey, WA (22 miles from Tacoma, WA)
  • 22 hours ago

Campus Support Specialist - Full Time Location Lacey, WA. Job Code LAC-CSS-EVE # of openings 1 Apply Now The Campus Support Specialist (CSS) is responsible for the daily operation of their...

Desktop Support

  • Tukwila, WA (20 miles from Tacoma, WA)
  • 1 day ago
  • Tukwila, WA (20 miles from Tacoma, WA)
  • 1 day ago

Kforce is seeking an eager Desktop Support Technician for a client based in Tukwila, Washington (WA). This role will be onsite 5 days a week working to help enroll & wipe devices to be shipped out...

Technical Support Specialist - HYBRID

  • Bonney Lake, WA (13 miles from Tacoma, WA)
  • 5 days ago
  • Bonney Lake, WA (13 miles from Tacoma, WA)
  • 5 days ago

Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....

TECHNICAL SUPPORT SPECIALIST - US Residence based position

  • Tacoma, WA
  • 6 days ago
  • Tacoma, WA
  • 6 days ago

United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...

Jr Desktop Support

  • Kent, WA (13 miles from Tacoma, WA)
  • 10 days ago
  • Kent, WA (13 miles from Tacoma, WA)
  • 10 days ago

Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...

IT Support Tech - Renton

  • Renton, WA (17 miles from Tacoma, WA)
  • 13 days ago
  • Renton, WA (17 miles from Tacoma, WA)
  • 13 days ago

Citizenship (Form N-560 or N-561) - Certificate of U.S. Naturalization (Form N-550 or N-570) - U.S. Permanent Resident Card (Form I-551) - Non-U.S....

Jr Computer Technician

  • Kent, WA (13 miles from Tacoma, WA)
  • 20 days ago
  • Kent, WA (13 miles from Tacoma, WA)
  • 20 days ago

Jr Computer Technician/Desk-Side Support Rate $18.30/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...

Senior Helpdesk Technician

  • Sumner, WA (10 miles from Tacoma, WA)
  • 21 days ago
  • Sumner, WA (10 miles from Tacoma, WA)
  • 21 days ago

We are seeking a Senior Help Desk Technician to provide advanced IT support for our employees and systems across multiple locations....

IT Help Desk (Pierce County)

  • Lakewood, WA (3 miles from Tacoma, WA)
  • 26 days ago
  • Lakewood, WA (3 miles from Tacoma, WA)
  • 26 days ago

IT Help Desk (Pierce County) itgcns.com compensation: DOE employment type: experience level: mid level job title: IT HelpDesk IT HelpDesk (Pierce County) compensation: DOE employment type: Full or...

Remote Work

Technology Support Specialist II

  • Parkland, WA (7 miles from Tacoma, WA)
  • 26 days ago
  • Parkland, WA (7 miles from Tacoma, WA)
  • 26 days ago

POSITION GOAL Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned hardware, software, networks, and servers,...

Technical Support Specialist II (Desktop Support)

  • Renton, WA (17 miles from Tacoma, WA)
  • 60+ days ago
  • Renton, WA (17 miles from Tacoma, WA)
  • 60+ days ago

Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must....

Warehouse Technician / Computer Technician

  • Kent, WA (13 miles from Tacoma, WA)
  • 60+ days ago
  • Kent, WA (13 miles from Tacoma, WA)
  • 60+ days ago

Pay Rate $20/hr W2 My client is looking for a Warehouse Technician. The Technician will work activities such as Shipping and Receiving, inventory control, tech, Break/Fix, moves and changes of end...

Client Support Specialist

  • Tukwila, WA (20 miles from Tacoma, WA)
  • 90+ days ago
  • Tukwila, WA (20 miles from Tacoma, WA)
  • 90+ days ago

POSITION TITLE: Client Support Specialist DEPARTMENT: HHS Behavioral Health LOCATION: Tukwila, WA REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt; Full-Time WAGE RANGE: $29.05 -...

Program Specialist - Help Desk

  • Tacoma, WA
  • 90+ days ago
  • Tacoma, WA
  • 90+ days ago

This position also provides Help Desk support under the direction of the Learning Technology Support Manager....

Demographic Data for Tacoma, WA

Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.


Local
National
352,224
7,865
Large

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Tacoma, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Tacoma, WA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Tacoma, WA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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