Help Desk Technician Jobs in Washington
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Network Support Technician with Security Clearance
- Bremerton, WA
- 8 hours ago
- Bremerton, WA
- 8 hours ago
Overview: ManTech seeks a motivated and customer-oriented Network Support Technician to join our team at the Puget Sound Naval Shipyard in Bremerton, Washington. This is an on-site position....
Tier II Helpdesk Support Technician Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of...
SUMMARY Bering Dynamic Solutions, LLC, a company within the BSNC family, is currently seeking a qualified Windows Administration/Helpdesk Support for a contract in Seattle, WA. This contract works...
As part of our growth, we are seeking a dedicated IT Help desk Technician to join our IT team....
Jr Computer Technician/Desk-Side Support Rate $18.30/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...
Senior Technical Support Engineer Senior Technical Support Engineer
- Seattle, WA
- 1 day ago
- Seattle, WA
- 1 day ago
Senior Technical Support Engineer Salesforce 3.8 ( ) Seattle, WA Why you should apply for a job to Salesforce : Ranked as one of the 64% say women are treated fairly and equally to men 72% would...
Remote WorkTechnical Support Engineer Bellevue, Washington Technical Support Engineer Bellevue, Washington
- Bellevue, WA
- 1 day ago
- Bellevue, WA
- 1 day ago
Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise 3+ years of experience Knowledge and application of relational database...
Summary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance...
SIHB Core Competencies As part of the SIHB team, all employees are expected to embody the following competencies: Commitment to Indigenous and Organizational Values: Everything we do at SIHB is...
Company Overview Zeno Power's (Zeno) mission is to provide clean, plug-and-play power anywhere in the universe. To do that, Zeno is developing a next-generation radioisotope power system (RPS)...
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology,...
In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you...
Job#: 2084282 Job Description: Job Title : IT Support Technician Location : Everett, WA Contract : onging mulit-year contract Shift : Thurs-Sun 1p-1130p Overview : This position is part of the...
Working knowledge of Microsoft client Operating systems: Windows 10, 11. Working knowledge of Microsoft office automation software: Outlook, Word, Excel, and Power Point, etc....
Install, configure, and maintain operating systems, software applications, and system updates. Provide remote support and troubleshooting for users working from home or in the field....
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Washington
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Cisco
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- General Repair
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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