Help Desk Technician Jobs in Washington
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure....
In PersonWorking independently and collaboratively with the Information Technology team, the Service Desk Technician applies practical knowledge of operating systems, networking fundamentals, user account management...
In PersonIT Support Associate II, IT Warehouse, Logistics and Imaging Team (LIT)
- Amazon
- Renton, WA
- 6 hours ago
- Renton, WA
- 6 hours ago
Basic Qualifications - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
In PersonJob Description Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel...
In PersonInstall and support a variety of PC operating systems....
RemoteClinical End-User Support Analyst
- Muckleshoot Indian Tribe
- Auburn, WA
- 1 day ago
- Auburn, WA
- 1 day ago
The Clinical End-User Support Analyst (ESA) serves as the primary operational and workflow support resource for ambulatory clinic staff during and after the implementation of the Epic electronic...
In PersonRemote Support Engineer - CT/MR/VL
- Canon USA & Affiliates
- Olympia, WA
- 1 day ago
- Olympia, WA
- 1 day ago
Remote Support Engineer - CT/MR/VL - req1693 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for...
RemoteRemote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon...
RemoteKey Responsibilities • Provide Tier 1–2 technical support for Windows-based laptops, desktops, and peripherals • Troubleshoot and resolve hardware, software, and operating system issues • Administer...
In PersonCampus Support Specialist (Full-Time) The Campus Support Specialist (CSS) is responsible for the daily operation of their location. The CSS handles the locations administrative and operational...
In Personsystems, and Office products, and cellular devices for users at manufacturing facility....
In PersonDesktop Support Technician Own Your Future at Psomas Join a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact. As our Desktop Support Technician for our...
In PersonThe IT Help Desk Support is responsible for handling various technology issues reled to a transit environment and supporting corpore infrastructure....
In PersonAs a Product Support Specialist at Cadwell, you'll be the expert our customers turn to when they need help getting the most out of their medical devices. You'll provide technical support via phone...
RemoteFamiliarity with Windows operating systems required. Knowledge of basic troubleshooting techniques and tools required. Understanding of cybersecurity principles and practices required....
In Person InternshipDemographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Washington
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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