Help Desk Technician Jobs in Washington
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
AgWest Farm Creditis a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural...
Participants gain knowledge in areas such as IT support, application development, project management, and network security while receiving personalized coaching and an educational stipend....
Volt is immediately hiring a Help Desk Technician in Bellevue, WA....
- Joint Base Lewis McChord, WA
- 20 hours ago
- Joint Base Lewis McChord, WA
- 20 hours ago
Tactical Support Engineer BlueWater Federal Solutions Inc. Jun 11, 2025 Job Description Overview BlueWater Federal is looking for a Tactical Support Engineer to support SOCOM Responsibilities...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
In this role, you will use your extensive hardware, software, operating system, and desktop application knowledge and highly refined customer service skills, to support our client's customer and end-user...
About MotherDuck Don't let the quirky name fool you! We're on a mission to radically transform the data analyst user experience. We empower and delight analysts using a novel cloud architecture...
Senior Infrastructure Engineer I - Executive Support Engineer
- Bellevue, WA
- 1 day ago
- Bellevue, WA
- 1 day ago
We have an exciting new opportunity to join Symetra as a Senior Infrastructure Engineer I - Executive Support Engineer. About the role As the Senior Infrastructure Engineer I - Executive Support...
Pay Rate $20/hr W2 My client is looking for a Warehouse Technician. The Technician will work activities such as Shipping and Receiving, inventory control, tech, Break/Fix, moves and changes of end...
ACS Professional Staffing is looking for an employee to work on-site with our client. This Program Support Specialist 2 will review and assess 400-450 monthly purchase card statements, investigate...
Company Description Who is Pyrotek? Pyrotek is the most successful global industrial company youve never heard of (until now). Pyrotek is a global leader in high temperature materials and our...
Calling all innovators find your future at Fiserv.** Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace...
Support Engineer, Kuiper Enterprise Customer Support
- Bellevue, WA
- 2 days ago
- Bellevue, WA
- 2 days ago
Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to...
Skilled in installation and administration of operating systems, including Windows 10 and 11....
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Washington
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »