Help Desk Technician Jobs in Seattle, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Student IT Helpdesk (FWS only), F25-S26
- Redmond, WA (10 miles from Seattle, WA)
- 2 hours ago
- Redmond, WA (10 miles from Seattle, WA)
- 2 hours ago
Applicants MUST be a current student at DigiPen Institute of Technology to qualify for this position. Student Employment at DigiPen is open to all currently matriculated students if they meet the...
Position Overview: Astound Broadband is currently searching for a Network Support (CNOC) Technician I, II or III, for our Applications, Systems and Network Operations Department. The Commercial...
- Seattle, WA (1 mile from Seattle, WA)
- 16 hours ago
- Seattle, WA (1 mile from Seattle, WA)
- 16 hours ago
National Support Specialist Job Description The National Support Installation Quality Specialist (NSS) plays a critical role in ensuring first-time-right installations of Smart-hopping...
What You'll Need: Excellent t echnical troubleshooting and issue documentation skills Strong working knowledge of various Operating Systems, including installation, configuration, and authentication...
Remote WorkMULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Seattle, Washington Job Number: AMZ9081270 Position Responsibilities: Provide...
- Tukwila, WA (4 miles from Seattle, WA)
- 2 days ago
- Tukwila, WA (4 miles from Seattle, WA)
- 2 days ago
Kforce is seeking an eager Desktop Support Technician for a client based in Tukwila, Washington (WA). This role will be onsite 5 days a week working to help enroll & wipe devices to be shipped out...
- Bellevue, WA (5 miles from Seattle, WA)
- 2 days ago
- Bellevue, WA (5 miles from Seattle, WA)
- 2 days ago
You:We are seeking individuals with are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Technical Support, this individual will...
Responsibilities Noblis MSD is seeking an experienced Navy depot level surface ship maintenance and modernization Project Support Engineer Expert (with an ACTIVE Secret clearance) to support...
Montgomery Purdue PLLC is seeking a full-time IT Solutions Specialist to manage the firm's network infrastructure and systems with an emphasis on maximum uptime, provide technical support and...
Technical Support Specialist - HYBRID
- Auburn, WA (21 miles from Seattle, WA)
- 6 days ago
- Auburn, WA (21 miles from Seattle, WA)
- 6 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience What You've Accomplished: 5+ years of experience in a technical role involving Java, J2EE expertise and databases...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Seattle, WA
- 6 days ago
- Seattle, WA
- 6 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Collaborative people. Progressive builders. Consistently recognized as a best workplace, and for our commitment to safety, sustainability, and community partnerships, BNBuilders hires the very...
Software Test Support Engineer
- Lynnwood, WA (13 miles from Seattle, WA)
- 7 days ago
- Lynnwood, WA (13 miles from Seattle, WA)
- 7 days ago
Leidos currently has an opening for a Software Test Support Engineer to provide technical software engineering support for testing and integration of Uncrewed Underwater Vehicle (UUV) programs...
Desktop Support Job Training Program
- Redmond, WA (10 miles from Seattle, WA)
- 7 days ago
- Redmond, WA (10 miles from Seattle, WA)
- 7 days ago
In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you...
Demographic Data for Seattle, WA
Moving to Seattle, WA? Find some basic demographic data about Seattle, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Seattle, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Seattle, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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